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Rick Libby
Rick Libby at Fort Myers INFINITI

Rick Libby | Page 11

Service Advisor

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

4.9
375 Reviews

Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.

4.9

375 Reviews

Write a Review

Dealership Experience

11 yrs, 1 mo

Industry Experience

44 yrs, 2 mos

375 Reviews of Rick Libby

September 19, 2024

Dealership Rating
Employee Rating

The entire team is a pleasure to work with. They make every step easy and explain everything along the way More

by jlaibovitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana VanBuren

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Sep 21, 2024

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

September 19, 2024

Dealership Rating
Employee Rating

Excellent staff and service all of the time, highly recommended to anyone who’s in the market for a new or certified car or suv. More

by Gienozzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armin Gackic, Zach Irwin, Daryl Day, Jason Bram, Adriana VanBuren, Emmanuel Vazquez, Neysha Santiago, Jason Carimi, Paul Khin

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Sep 21, 2024

Fort Myers INFINITI responded

Hi, thank you so much for your feedback! We hope you have a great day! Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!

September 19, 2024

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Employee Rating

When I visit the service department they always have options based on my busy schedule. My car is serviced in a very short time frame. More

by Eva De Lemos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin

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Sep 21, 2024

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

September 18, 2024

Dealership Rating
Employee Rating

Excellent service from Rick and his team. There were truly amazing and assisted us with all questions. The car was fixed very fast too. More

by cipriangloribel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 22, 2024

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

September 18, 2024

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Employee Rating

Service was very good. It was done quickly. I called the same day and was able to get in. More

by kerwyn.dixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin

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Sep 20, 2024

Fort Myers INFINITI responded

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

September 12, 2024

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Employee Rating

Fast friendly service. Rick always gets me a fast appointment Pricey to fix and maintenance though More

by chrisgeibler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2024

Fort Myers INFINITI responded

Thank you so much again for your feedback! We hope you have a great day!

September 11, 2024

Dealership Rating
Employee Rating

Fort Myers Infiniti is my go to mechanic for excellence in warranty work on my Q50s More

by JEFF.FOURNACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2024

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 11, 2024

Dealership Rating
Employee Rating

My service visit went well. Rick is a seasoned service representative. He is cordial and knowledgeable. More

by smithwillc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana VanBuren

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Sep 13, 2024

Fort Myers INFINITI responded

Hello, we're happy you found our staff to be supportive during your experience here at Fort Myers INFINITI. Feel free to reach out to us if you need anything. Have a wonderful day.

September 11, 2024

Dealership Rating
Employee Rating

Richard was Excellent, very customer oriented and listened to any concerns that I may have had More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armin Gackic

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Sep 13, 2024

Fort Myers INFINITI responded

Hi Peter, we're happy you found our staff to be supportive during your experience here at Fort Myers INFINITI. Feel free to reach out to us if you need anything. Have a wonderful day.

September 05, 2024

Dealership Rating
Employee Rating

I am very happy with Rick Libby and the service he gives as well as his correspondence and receptiveness to what we would like. More

by GLCLAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 07, 2024

Fort Myers INFINITI responded

Hi, thank you so much for your kind words about your experience here at Fort Myers INFINITI. We try every day to satisfy our customers and it’s always nice to know when we succeed.

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