Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Rick Libby
Rick Libby at Fort Myers INFINITI

Rick Libby | Page 20

Service Advisor

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

4.9
375 Reviews

Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.

4.9

375 Reviews

Write a Review

Dealership Experience

11 yrs, 1 mo

Industry Experience

44 yrs, 2 mos

375 Reviews of Rick Libby

January 17, 2024

Dealership Rating
Employee Rating

You guys doing an amazing job I’m very happy to have your car’s company. More

by marie.cenatus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 19, 2024

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

January 17, 2024

Dealership Rating
Employee Rating

Best decision I ever made. These guys have taken care of us and I’m super happy!! More

by caseymelissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Walter Dolan, Neysha Santiago, Paul Khin

Report | Print
Jan 19, 2024

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

January 17, 2024

Dealership Rating
Employee Rating

Had an excellent experience with the service department. Customer service rep was friendly and they provided clear communication and went the extra mile to ensure I was satisfied. Highly recommended. More

by Hopebh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin, Adriana VanBuren, Neysha Santiago

Report | Print
Jan 19, 2024

Fort Myers INFINITI responded

Hi Hopebh, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

January 17, 2024

Dealership Rating
Employee Rating

Infiniti Fort Myers offers amazing customer service. They are always kind, courteous and always extremely accommodating. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 19, 2024

Fort Myers INFINITI responded

Hi Thomas, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

January 17, 2024

Dealership Rating
Employee Rating

Work is always done on time and in line with the estimate. Car is always cleaned before it is returned. More

by thmcmackin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 19, 2024

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

January 17, 2024

Dealership Rating
Employee Rating

Great job as always . Also I’m alway happy when I come there. Thanks so much. More

by Bichlai_truong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 19, 2024

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

January 17, 2024

Dealership Rating
Employee Rating

Work was done in a timely fashion and communication with service staff was excellent. Thanks More

by mccav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

January 17, 2024

Dealership Rating
Employee Rating

They always treat me like royalty and I really appreciate the time they take with my vehicle More

by BOAZ9457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin, Adriana VanBuren, Neysha Santiago

Report | Print
Jan 19, 2024

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

January 17, 2024

Dealership Rating
Employee Rating

They over charge customers they wanted 260. 00 for a piece of hose from the windshield washer fluid and wanted one hour for labor and it took me 5 min to replace it, they are robbing people! More

by andreaplmhc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print

January 17, 2024

Dealership Rating
Employee Rating

The way they treat you like a superstar is what I love about them. Best of all you get to test out the new cars as your loaner. I love going there. Thanks Zack and fort Myers Infinity. More

by jojojas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin, Adriana VanBuren, Neysha Santiago

Report | Print
Jan 19, 2024

Fort Myers INFINITI responded

Hi, thank you so much for your feedback! We hope you have a great day!

1
...
19
20
21
...
38

Dealership Inventory (155 Vehicles)

new 2026 INFINITI QX80 car, priced at $103,193
2026 INFINITI QX80
new
2t Dynamic Meta exterior
Automatic
Four-wheel Drive
$103,193
View Details
new 2027 INFINITI QX60 car, priced at $56,563
2027 INFINITI QX60
new
Harbor Gray exterior
Automatic
Front-wheel Drive
$56,563
View Details
new 2027 INFINITI QX60 car, priced at $55,933
2027 INFINITI QX60
new
Diamond Black exterior
Automatic
Front-wheel Drive
$55,933
View Details
new 2026 INFINITI QX80 car, priced at $84,923
2026 INFINITI QX80
new
Radiant White exterior
Automatic
Four-wheel Drive
$84,923
View Details
used 2025 Kia Sorento car, priced at $30,196
2025 Kia Sorento
used
Metal exterior
Automatic
Front-wheel Drive
$30,196
View Details
new 2027 INFINITI QX60 car, priced at $56,563
2027 INFINITI QX60
new
Mineral Black exterior
Automatic
Front-wheel Drive
$56,563
View Details
View All Inventory