Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.
Read more234 Reviews
Write a ReviewDealership Experience
9 yrs
Industry Experience
42 yrs, 1 mo
234 Reviews of Rick Libby
December 29, 2017
Great customer service From the initial phone call to Rick Libby until picking up the vehicle when work was complete, everything went great. Loaner car was waiting upon arri From the initial phone call to Rick Libby until picking up the vehicle when work was complete, everything went great. Loaner car was waiting upon arrival. I was notified immediately upon completion of work and checkout was quick and simple. More
December 01, 2017
Excellant My service experience is always great. I no longer have my Infiniti but still using your service. Rick is always a pleasure to deal with and I trust h My service experience is always great. I no longer have my Infiniti but still using your service. Rick is always a pleasure to deal with and I trust him. More
November 17, 2017
Excellent as always. They are professional, prompt, and always the best service. Rick always takes care of us. Very knowledgable about all of our concerns. We have had pr They are professional, prompt, and always the best service. Rick always takes care of us. Very knowledgable about all of our concerns. We have had probably seven Infiniti vehicles which tells the story of how we feel about Infiniti. More
November 15, 2017
Great Purchased several vehicles from this dealership will continue to due to their extraordinary value in service. Tom, Mark and the crew make the experie Purchased several vehicles from this dealership will continue to due to their extraordinary value in service. Tom, Mark and the crew make the experience special! More
Other Employees Tagged: Greg Davison, Tu Phimmasone, Mark Snyder
November 03, 2017
always excellent Service is personalized, very good. Rates for services are reasonable for a dealership. I will keep using the service unless something changes and I Service is personalized, very good. Rates for services are reasonable for a dealership. I will keep using the service unless something changes and I am no longer satisfied More
October 27, 2017
Always a pleasure When you need your car fixed, it can be a stressful time- not for me. Rick is always available and makes everything ok. He is an asset. When you need your car fixed, it can be a stressful time- not for me. Rick is always available and makes everything ok. He is an asset. More
October 10, 2017
Service department I called Rick at the service and he got me right in and the service was as allways is very good Thank you Rick! You will see me when I come back from I called Rick at the service and he got me right in and the service was as allways is very good Thank you Rick! You will see me when I come back from my trip More
October 01, 2017
Serviceb Service made easy by professionalism of Rick Libby. From initial visit to diagnosis to follow up that part was in to scheduling service time to droppi Service made easy by professionalism of Rick Libby. From initial visit to diagnosis to follow up that part was in to scheduling service time to dropping off and picking up everything was handled was handled with friendliness and promptly More
September 15, 2017
Quick and efficient Love my Infiniti and the service department in fort myers ! My husband had a loner car for the day and made it easy for us :) Love my Infiniti and the service department in fort myers ! My husband had a loner car for the day and made it easy for us :) More
Other Employees Tagged: Tu Phimmasone
September 02, 2017
Service Consultant always very helpful. Made sure all requested work was completed in timely manner & advised me of status while I waited. Reviewed everything Consultant always very helpful. Made sure all requested work was completed in timely manner & advised me of status while I waited. Reviewed everything that was done and made sure all my questions were answered. More