Rick Libby
Rick Libby at Fort Myers INFINITI

Rick Libby | Page 23

Service Advisor

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

4.8
234 Reviews

Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.

4.8

234 Reviews

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Dealership Experience

9 yrs

Industry Experience

42 yrs, 1 mo

234 Reviews of Rick Libby

December 29, 2017

Dealership Rating
Employee Rating

Great customer service From the initial phone call to Rick Libby until picking up the vehicle when work was complete, everything went great. Loaner car was waiting upon arri More

by Toby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 01, 2017

Dealership Rating
Employee Rating

Excellant My service experience is always great. I no longer have my Infiniti but still using your service. Rick is always a pleasure to deal with and I trust h More

by Alice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 17, 2017

Dealership Rating
Employee Rating

Excellent as always. They are professional, prompt, and always the best service. Rick always takes care of us. Very knowledgable about all of our concerns. We have had pr More

by DEBORAH COURTRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 15, 2017

Dealership Rating
Employee Rating

Great Purchased several vehicles from this dealership will continue to due to their extraordinary value in service. Tom, Mark and the crew make the experie More

by Xsnrgman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Davison, Tu Phimmasone, Mark Snyder

November 03, 2017

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Employee Rating

always excellent Service is personalized, very good. Rates for services are reasonable for a dealership. I will keep using the service unless something changes and I More

by Fieldgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 27, 2017

Dealership Rating

Always a pleasure When you need your car fixed, it can be a stressful time- not for me. Rick is always available and makes everything ok. He is an asset. More

by Angelatripe
Recommend Dealer
Yes

October 10, 2017

Dealership Rating
Employee Rating

Service department I called Rick at the service and he got me right in and the service was as allways is very good Thank you Rick! You will see me when I come back from More

by Austria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 01, 2017

Dealership Rating
Employee Rating

Serviceb Service made easy by professionalism of Rick Libby. From initial visit to diagnosis to follow up that part was in to scheduling service time to droppi More

by Stop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 15, 2017

Dealership Rating
Employee Rating

Quick and efficient Love my Infiniti and the service department in fort myers ! My husband had a loner car for the day and made it easy for us :) More

by Chrissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tu Phimmasone

September 02, 2017

Dealership Rating
Employee Rating

Service Consultant always very helpful. Made sure all requested work was completed in timely manner & advised me of status while I waited. Reviewed everything More

by Gibby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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