Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Rick Libby
Rick Libby at Fort Myers INFINITI

Rick Libby | Page 26

Service Advisor

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

4.9
375 Reviews

Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.

4.9

375 Reviews

Write a Review

Dealership Experience

10 yrs, 10 mos

Industry Experience

43 yrs, 11 mos

375 Reviews of Rick Libby

August 11, 2023

Dealership Rating
Employee Rating

My vehicle was serviced quickly, and the staff was professional and courteous. The customer lounge was also very nice. More

by thejorstads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 15, 2023

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 11, 2023

Dealership Rating
Employee Rating

Did a great job on my Q50s. It needed a brand new engine + other parts and Fort Myers Infiniti was able to have my car running like new in 1 week. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 15, 2023

Fort Myers INFINITI responded

Hello David, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 09, 2023

Dealership Rating
Employee Rating

Great got my car done quick gonna miss you guys! But I’ll come here if my car needs fixed! More

by Redneckbri1324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin, Adriana VanBuren, Neysha Santiago , Clarence

Report | Print
Aug 11, 2023

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 08, 2023

Dealership Rating
Employee Rating

A Very good customer service and experience. I was very impressed with the complimentary detail. More

by Reginathomas624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 10, 2023

Fort Myers INFINITI responded

Hi, thank you so much for your feedback! We hope you have a great day!

August 05, 2023

Dealership Rating
Employee Rating

Always 5 star service! I’m never disappointed with my service from ft myers infiniti More

by loislane97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin, Adriana VanBuren

Report | Print
Aug 07, 2023

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

August 04, 2023

Dealership Rating
Employee Rating

Every time I go for service, with or without an appointment, the team is very welcoming. They always go out of their way to provide me with any available option. Also keep me informed of progress a More

by SVEACARLSON
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin, Walter Dolan, Adriana VanBuren, Neysha Santiago

Report | Print
Aug 06, 2023

Fort Myers INFINITI responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 02, 2023

Dealership Rating
Employee Rating

Fast, convenient, polite, and friendly service. My car looked as beautiful as when I bought it! Will return , share experience. More

by grannyfit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana VanBuren , Alessandra

Report | Print
Aug 04, 2023

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

August 01, 2023

Dealership Rating
Employee Rating

Everyone was friendly and helpful. Price I was told up front was exactly what I was charged More

by segueowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 04, 2023

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 01, 2023

Dealership Rating
Employee Rating

Provided quick assistance to my car’s issue, advised me about towing, arranged for a loaner car while waiting for my battery replacement. More

by JACQUES FEYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 03, 2023

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 29, 2023

Dealership Rating
Employee Rating

Zach is a great employee who has always been professional & understands great customer care! We’ve been servicing our SUV with you for at least 10 years..,. More

by MMACIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin

Report | Print
Jul 31, 2023

Fort Myers INFINITI responded

Hi, thank you so much for your feedback! We hope you have a great day!

1
...
25
26
27
...
38

Dealership Inventory (117 Vehicles)

used 2025 Mercedes-Benz C-Class car, priced at $38,985
2025 Mercedes-Benz C-Class
used
Obsidian Black Metallic exterior
Automatic
Rear-wheel Drive
$38,985
View Details
used 2022 INFINITI QX60 car, priced at $32,550
2022 INFINITI QX60
used
Deep Bordeaux exterior
Automatic
Front-wheel Drive
$32,550
View Details
new 2026 INFINITI QX80 car, priced at $102,750
2026 INFINITI QX80
new
2t Dynamic Meta exterior
Automatic
Four-wheel Drive
$102,750
View Details
new 2026 INFINITI QX60 car, priced at $56,485
2026 INFINITI QX60
new
Graphite Shadow exterior
Automatic
All-wheel Drive
$56,485
View Details
new 2026 INFINITI QX60 car, priced at $54,185
2026 INFINITI QX60
new
Deep Emerald exterior
Automatic
All-wheel Drive
$54,185
View Details
used 2025 BMW X2 car, priced at $39,675
2025 BMW X2
used
Red Metallic exterior
Automatic
All-wheel Drive
$39,675
View Details
View All Inventory