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Rick Libby
Rick Libby at Fort Myers INFINITI

Rick Libby | Page 28

Service Advisor

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

4.9
375 Reviews

Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.

4.9

375 Reviews

Write a Review

Dealership Experience

10 yrs, 10 mos

Industry Experience

43 yrs, 11 mos

375 Reviews of Rick Libby

June 29, 2023

Dealership Rating
Employee Rating

Dave was very helpful to us us when choosing a vehicle. We were able to make an informed decision. More

by sdtkattarantino
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Armin Gackic, Dave Asselin , Stephen Kenworthy

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Jul 30, 2023

Fort Myers INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fort Myers INFINITI! We look forward to your next visit! Take care!

June 28, 2023

Dealership Rating
Employee Rating

Rick is always great, he makes working with your company a pleasure. Thanks for everything More

by cathy24
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Walter Dolan

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Jul 30, 2023

Fort Myers INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fort Myers INFINITI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2023

Dealership Rating
Employee Rating

Always prompt and reliable service. The staff is always courteous and understanding. My car is always ready when promised. More

by thmcmackin1
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Adriana VanBuren

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Jul 31, 2023

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

June 22, 2023

Dealership Rating
Employee Rating

Service team are excellent Zack and the team keep you posted along the way, and the car came back looking great. More

by IAN.YATES
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin , Clarence, Bri

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Jul 30, 2023

Fort Myers INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fort Myers INFINITI! We look forward to your next visit! Take care!

June 21, 2023

Dealership Rating
Employee Rating

I love bringing my Infinity to get serviced The treatment is excellent could not ask for anything else different More

by ZColon
Service Price Transparency
Recommend Dealer
Yes
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Jul 30, 2023

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

June 17, 2023

Dealership Rating
Employee Rating

Rick is always helpful and offers good advice. He does not push me to make decisions I appreciate his expertise. More

by ORCHIDSSAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2023

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

June 17, 2023

Dealership Rating
Employee Rating

Very prompt and knowledgeable. In for service and Rick got us in & out in about 1 hour. Very satisfied. More

by robert2420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin

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Jul 28, 2023

Fort Myers INFINITI responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Fort Myers INFINITI for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

June 14, 2023

Dealership Rating
Employee Rating

The service team here is very very very helpful and i always have a good experience More

by millerj10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 29, 2023

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day! We hope you have a great day!

June 14, 2023

Dealership Rating
Employee Rating

I love the service here Zach always listens to my concerns, and he’s very helpful. More

by heidibenitez78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin

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Jul 29, 2023

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day! We hope you have a great day!

June 10, 2023

Dealership Rating
Employee Rating

Always have had great service, but I feel the reason is I’m so happy is because of Rick he’s just amazing. Thank you Rick More

by JBUSATTALAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 14, 2023

Fort Myers INFINITI responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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