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Rick Libby
Rick Libby at Fort Myers INFINITI

Rick Libby | Page 29

Service Advisor

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

4.9
375 Reviews

Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.

4.9

375 Reviews

Write a Review

Dealership Experience

10 yrs, 10 mos

Industry Experience

43 yrs, 11 mos

375 Reviews of Rick Libby

June 08, 2023

Dealership Rating
Employee Rating

Good and quick service, Rick really care about the customer satisfaction. Great work and keep getting better More

by cguanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2023

Fort Myers INFINITI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fort Myers INFINITI. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

June 02, 2023

Dealership Rating
Employee Rating

The service department is consistently professional and timely. Adviser Rick Libby is always congenial, gives accurate assessments during our service visits and is one of the reason we are so satisfied. More

by Banana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 05, 2023

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

June 02, 2023

Dealership Rating
Employee Rating

Mr Libby and Ian r some very pleasant ppl they made sure I was taking care of and was satisfied b4 I left these two ppl are keepers More

by RONBRINA1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ina n service

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Jun 05, 2023

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 30, 2023

Dealership Rating
Employee Rating

GREAT SERVICE THANKS FOR EVERY THING. CLEAN GREAT SERVICE HOURS FRIENDLY STAFF GREAT COFFEE THANKS AGAIN More

by WWPETERPARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin

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Jun 01, 2023

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 29, 2023

Dealership Rating
Employee Rating

Rick Libby is professional and personal. Explains things well and gets the job done! He is invaluable. More

by barbeemjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 31, 2023

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

May 29, 2023

Dealership Rating
Employee Rating

Rick Libby is my service advisor. He is awesome. The Service is always consistent. My vehicle is always cleaner after every visit. More

by Ms Black
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 31, 2023

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 26, 2023

Dealership Rating
Employee Rating

Service department is always fast and efficient. The service department is exceptional with friendliest staff. More

by DIZNEYLOVERSX7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin , Han Bolen

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May 29, 2023

Fort Myers INFINITI responded

Hi, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

May 25, 2023

Dealership Rating
Employee Rating

Great great great great awesome awesome very very satisfied with the service always top notch service More

by MACY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin

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May 29, 2023

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 23, 2023

Dealership Rating
Employee Rating

Was happy that I was able to get my cars serviced in a timely manner. Service writer was awesome More

by fateka.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 26, 2023

Fort Myers INFINITI responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

May 20, 2023

Dealership Rating
Employee Rating

Excellent service, treat customer like family, o would recommend to anyone, I will definitely go back for my next service. More

by hyrllc2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service shop

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May 23, 2023

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

May 23, 2023

hyrllc2012 responded

When visiting ft MYERS Infinity dealers, anyone inspect good service, well at infinity ft MYERS , they really go beyond great customer service. Love them guys, please never change your courtesy.

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