Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.
Read more375 Reviews
Write a ReviewDealership Experience
10 yrs, 10 mos
Industry Experience
43 yrs, 11 mos
375 Reviews of Rick Libby
May 19, 2023
Service appointment was quick. Service department diagnosed the problem quickly the required part was received the next day and the car was repaired timely. Very professional. Service department diagnosed the problem quickly the required part was received the next day and the car was repaired timely. Very professional. More
May 19, 2023
Had an issue and brought in my car. They figured out what the problem was and ordered out the part before I brought the car in. Gave me a loaner and 24 hours later it done. Couldn’t be They figured out what the problem was and ordered out the part before I brought the car in. Gave me a loaner and 24 hours later it done. Couldn’t be happier! More
May 12, 2023
Overall very good. One issue wasn’t researched enough with the ignition and the problem still Persists. With ignition issue, starter motor should have been tested and One issue wasn’t researched enough with the ignition and the problem still Persists. With ignition issue, starter motor should have been tested and wasn’t. More
May 12, 2023
Staff was incredible very professional and efficient. One of the best service-experiences i have ever had. One of the best service-experiences i have ever had. More
Other Employees Tagged: Zach Irwin, Adriana VanBuren, Neysha Santiago , Han Bolen
May 11, 2023
The service is stellar! Professional, timely, kind, proactive regarding service needs and excellent communication. Very grateful for A+ service!! Thank you Zach!!! Professional, timely, kind, proactive regarding service needs and excellent communication. Very grateful for A+ service!! Thank you Zach!!! More
Other Employees Tagged: Armin Gackic, Zach Irwin, Dave Asselin , Stephen Kenworthy
May 10, 2023
Rick in service is knowledgeable and helpful. Repair technician is thorough and professional. I appreciate the effort and hard work the team does to keep my vehicle safe and reliable. Repair technician is thorough and professional. I appreciate the effort and hard work the team does to keep my vehicle safe and reliable. More
Other Employees Tagged: Zach Irwin

