Rick Libby
Rick Libby at Fort Myers INFINITI

Rick Libby | Page 4

Service Advisor

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

4.9
375 Reviews

Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.

4.9

375 Reviews

Write a Review

Dealership Experience

10 yrs, 10 mos

Industry Experience

43 yrs, 11 mos

375 Reviews of Rick Libby

December 27, 2024

Dealership Rating
Employee Rating

Rick was very helpful, great service and timely information, would recommend this dealership for any services More

by billstrong
Service Price Transparency
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Recommend Dealer
Yes
Dec 27, 2024

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

December 25, 2024

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The service on my vehicle was great. ! I will highly recommend to anyone to get vehicle serviced here. More

by EMMANUELV28
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Recommend Dealer
Yes
Dec 26, 2024

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 21, 2024

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Infinity Fort Myers always exceeds expectations. Would not but from any other dealer and partial to the Infinity brand. My recent purchase of a QX 55 did not disappoint. The vehicle has top notch More

by Lisagee
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul Khin , Gage Cordova

Dec 24, 2024

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2024

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Just purchased my leased vehicle, the sales team is exceptional, seamless, thanks to you all! More

by gratefulphil393
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 24, 2024

Fort Myers INFINITI responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2024

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Service coordinator good, but I do not like being asked to do work on my car by mail and coordinator telling me it is not necessary. I also do not appreciate telling coordinator that my tire inflation issu More

by jmasseynaples
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Recommend Dealer
Yes

December 20, 2024

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The team was professional, courteous and took the time to explain everything that needed to be done. The service was completed in a timely manner, I appreciate their efficiency and attention to detail. More

by MIESSE
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Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin

Dec 22, 2024

Fort Myers INFINITI responded

Hi Miesse, thank you so much for your feedback! We hope you have a great day!

December 19, 2024

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Great experience working with Walter and Armando. A very professional sales team. I would recommend the sales team to anyone. More

by JEREMYSJACK
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Walter Dolan

Dec 21, 2024

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

December 19, 2024

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Employee Rating

We had oil changed,tires rotated, they vacuumed and washed the car all under 45 min that was Awesome More

by janaroller
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 21, 2024

Fort Myers INFINITI responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

December 17, 2024

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Fort Myers Infiniti has the best service. They are always honest and open with me and my wife. More

by RICKLIGON
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Recommend Dealer
Yes
Dec 20, 2024

Fort Myers INFINITI responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 14, 2024

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Employee Rating

Rick was very professional and efficient. The service drive was clean and the staff was friendly and courteous. More

by daveabe0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 15, 2024

Fort Myers INFINITI responded

Hi, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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