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Rick Libby
Rick Libby at Fort Myers INFINITI

Rick Libby | Page 31

Service Advisor

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

4.9
375 Reviews

Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.

4.9

375 Reviews

Write a Review

Dealership Experience

10 yrs, 10 mos

Industry Experience

43 yrs, 11 mos

375 Reviews of Rick Libby

May 06, 2023

Dealership Rating
Employee Rating

Rick Libby is extremely helpful! My car is always well cared for at Fort Myers Infiniti More

by jenmcsorley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2023

Fort Myers INFINITI responded

Hi, thank you so much for your feedback! We hope you have a great day!

May 05, 2023

Dealership Rating
Employee Rating

I must say, I was blown away by the loaner car I got, beautifully presented More

by CORNELLBUNTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wendy Morrison, Cathy Mitchell, Zach Irwin , Dayna Clark, Greg Gershfeld, Connie Hamilton, Arthur Johnson, Camille Shell, T.J. Shelton

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May 06, 2023

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 04, 2023

Dealership Rating
Employee Rating

Everyone I deal with is professional and courteous. Rick Libby always a explains everything that may need to be done and the cost associated with the work. More

by dmutzet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 06, 2023

Fort Myers INFINITI responded

Hi, we're glad to hear our staff took such great care of you! Here at Fort Myers INFINITI we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Thank you, and have a fantastic day!

May 04, 2023

Dealership Rating
Employee Rating

Everything went smooth Zack was great and the staff was very helpful!! I would go back again More

by dinoflex643
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin , Dayna Clark, Arthur Johnson

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May 06, 2023

Fort Myers INFINITI responded

Hi, we're glad to hear our staff took such great care of you! Here at Fort Myers INFINITI we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Thank you, and have a fantastic day!

May 02, 2023

Dealership Rating
Employee Rating

It’s alway a great experience. I wouldn’t take my car anyplace else for service! Rick is my go to guy. More

by Karen731h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 05, 2023

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 18, 2023

Dealership Rating
Employee Rating

Excellent service great experience make me feel that I can trust them with the diagnosis of my car. Best place to take your car for service honest people 👍👍 More

by Glennystack
Purchase Time
Recommend Dealer
Yes
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Mar 20, 2023

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 10, 2023

Dealership Rating
Employee Rating

Took care of my needs. Always know my care is in good hands. Rick with service is top notch! More

by gimmykicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2023

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 30, 2022

Dealership Rating
Employee Rating

I was very pleased with the service I received . I will be having all my maintenance work done at the Fort Myers Infiniti . More

by reen000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clarence

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Dec 01, 2022

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

August 09, 2022

Dealership Rating
Employee Rating

Rick does a great job each and every time I bring my car in for service. He keeps me updated and makes the process easy. Great job Rick! More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Aug 12, 2022

Fort Myers INFINITI responded

Hi Nick, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 05, 2022

Dealership Rating
Employee Rating

The Infiniti service department, especially Rick Libby was extremely conscientious, friendly and helpful. I will continue to trust their help. More

by Garyf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Apr 07, 2022

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

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