Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.
Read more375 Reviews
Write a ReviewDealership Experience
10 yrs, 10 mos
Industry Experience
43 yrs, 11 mos
375 Reviews of Rick Libby
January 06, 2022
The experience of great customer service and The experience of great customer service and professionalism begins on arrival and it continues to even when you leave. The experience of great customer service and professionalism begins on arrival and it continues to even when you leave. More
Other Employees Tagged: Zach Irwin , Dayna Clark, Arthur Johnson, Marcus Seidman
December 18, 2021
Everyone who I deal with at the dealership is very professional, courteous, knowledgeable and friendly. The service consultant knows his customers auto needs and personalities. I would recommend the professional, courteous, knowledgeable and friendly. The service consultant knows his customers auto needs and personalities. I would recommend the Fort Myers Infiniti dealership to anyone and especially the service consultant, Rick Libby. More
June 28, 2021
EXCELLENT SERVICE RICK LIBBY at fort Myers Infiniti is the best! Everyone there is very helpful and polite... Rick always checks to make sure I’m up to date on all routine maintenance. the best! Everyone there is very helpful and polite... Rick always checks to make sure I’m up to date on all routine maintenance. More
April 15, 2021
EXCELLENT SERVICE RICK LIBBY at fort Myers Infiniti is EXCELLENT SERVICE RICK LIBBY at fort Myers Infiniti is the best got me in right on time. he is very dependable love love the service that was offere EXCELLENT SERVICE RICK LIBBY at fort Myers Infiniti is the best got me in right on time. he is very dependable love love the service that was offered, I would personally would recommend you have your car service at the Fort Myers location. More
February 25, 2021
Repair and maintenance experiences are always seamless. Rick Libby, the service associate with whom I work, consistently ensures that routine maintenance as well as repair concerns are addressed. Rick Libby, the service associate with whom I work, consistently ensures that routine maintenance as well as repair concerns are addressed. More
February 01, 2021
Service DEPT always professional - friendly and on time. Staff is courteous and if necessary they are ready to supply a loaner vehicle for as long as needed. Staff is courteous and if necessary they are ready to supply a loaner vehicle for as long as needed. More
Other Employees Tagged: Zach Irwin , Dayna Clark, Arthur Johnson
January 26, 2021
This rating is for Rick Libby. He is very thorough and accommodating. The entire experience from drop off to pick up is completely professional and efficient. accommodating. The entire experience from drop off to pick up is completely professional and efficient. More
January 06, 2021
Marcus in service does a great job taking care of you! In fact the entire service department does! I call about my issue, drive in, get a loaner, and they usually have it done same day! What better service c fact the entire service department does! I call about my issue, drive in, get a loaner, and they usually have it done same day! What better service could you expect! This is why I keep buying Infiniti’s!! More
December 19, 2020
The service on my Infiniti exceeded my expectations! Service manager Rick went above and beyond to take care of an issue I had with my vehicle. I would highly recommend them. Service manager Rick went above and beyond to take care of an issue I had with my vehicle. I would highly recommend them. More

