Rick Libby
Rick Libby at Fort Myers INFINITI

Rick Libby | Page 32

Service Advisor

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

4.9
375 Reviews

Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.

4.9

375 Reviews

Write a Review

Dealership Experience

10 yrs, 10 mos

Industry Experience

43 yrs, 11 mos

375 Reviews of Rick Libby

January 06, 2022

Dealership Rating
Employee Rating

The experience of great customer service and The experience of great customer service and professionalism begins on arrival and it continues to even when you leave. More

by bchess66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin , Dayna Clark, Arthur Johnson, Marcus Seidman

December 18, 2021

Dealership Rating
Employee Rating

Everyone who I deal with at the dealership is very professional, courteous, knowledgeable and friendly. The service consultant knows his customers auto needs and personalities. I would recommend the More

by SPS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 28, 2021

Dealership Rating
Employee Rating

EXCELLENT SERVICE RICK LIBBY at fort Myers Infiniti is the best! Everyone there is very helpful and polite... Rick always checks to make sure I’m up to date on all routine maintenance. More

by R.G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2021

Fort Myers INFINITI responded

Hello., thank you for your kind review; we are happy to pass along your comments to Rick here at Fort Myers INFINITI! Thank you, and have a fantastic day!

April 15, 2021

Dealership Rating
Employee Rating

EXCELLENT SERVICE RICK LIBBY at fort Myers Infiniti is EXCELLENT SERVICE RICK LIBBY at fort Myers Infiniti is the best got me in right on time. he is very dependable love love the service that was offere More

by monique.renrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2021

Fort Myers INFINITI responded

Hi, thank you so much for your positive comments about Fort Myers INFINITI! Please let us know if there is anything else we can do for you; we are more than happy to help!

Apr 16, 2021

Fort Myers INFINITI responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

February 25, 2021

Dealership Rating
Employee Rating

Repair and maintenance experiences are always seamless. Rick Libby, the service associate with whom I work, consistently ensures that routine maintenance as well as repair concerns are addressed. More

by beth6970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2021

Fort Myers INFINITI responded

Thank you for sharing your response to the quality of service our staff provides! We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!

February 03, 2021

Dealership Rating
Employee Rating

First visit for service at Ft Myers Infinity. Had a great experience handled by Rick. Looking forward to future visits.The waiting was very comfortable. More

by Lwen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 05, 2021

Fort Myers INFINITI responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 01, 2021

Dealership Rating
Employee Rating

Service DEPT always professional - friendly and on time. Staff is courteous and if necessary they are ready to supply a loaner vehicle for as long as needed. More

by mtvhuber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin , Dayna Clark, Arthur Johnson

Feb 02, 2021

Fort Myers INFINITI responded

Hello, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 26, 2021

Dealership Rating
Employee Rating

This rating is for Rick Libby. He is very thorough and accommodating. The entire experience from drop off to pick up is completely professional and efficient. More

by Ambianceinteriors
Recommend Dealer
Yes
Jan 28, 2021

Fort Myers INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to Rick here at Fort Myers INFINITI! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

January 06, 2021

Dealership Rating
Employee Rating

Marcus in service does a great job taking care of you! In fact the entire service department does! I call about my issue, drive in, get a loaner, and they usually have it done same day! What better service c More

by Raviramcha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2021

Fort Myers INFINITI responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2020

Dealership Rating
Employee Rating

The service on my Infiniti exceeded my expectations! Service manager Rick went above and beyond to take care of an issue I had with my vehicle. I would highly recommend them. More

by kpizzino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2020

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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