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Rick Libby
Rick Libby at Fort Myers INFINITI

Rick Libby | Page 5

Service Advisor

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

4.9
375 Reviews

Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.

4.9

375 Reviews

Write a Review

Dealership Experience

10 yrs, 10 mos

Industry Experience

43 yrs, 11 mos

375 Reviews of Rick Libby

December 13, 2024

Dealership Rating
Employee Rating

The people was kind and everybody was nice and I was confortable while I was waiting for my car. More

by Vilbrun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 15, 2024

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

December 13, 2024

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Employee Rating

Excellent service done in a timely manner with regard to little details and as always, I was impressed with the quality of care. More

by Sh1805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 15, 2024

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

December 10, 2024

Dealership Rating
Employee Rating

Great service but had to wait over 2 hours for oil change and tire rotation.. More

by randylabnon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin, Adriana VanBuren, Neysha Santiago

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Dec 13, 2024

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

December 10, 2024

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Employee Rating

Infinity always provides great customer service, an attention to detail. All of my concerns were met. More

by Nathaliefrancois1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armin Gackic, Zach Irwin, Daryl Day, Jason Bram, Adriana VanBuren, Emmanuel Vazquez, Neysha Santiago, Jason Carimi, Paul Khin

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Dec 12, 2024

Fort Myers INFINITI responded

Hi, thank you so much for your feedback about Fort Myers INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

December 08, 2024

Dealership Rating
Employee Rating

Seems to make sure I am happy with the purchase and seem to strive for good service More

by pritchbiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin, Adriana VanBuren

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Dec 12, 2024

Fort Myers INFINITI responded

Hi, thank you so much for your feedback! We hope you have a great day!

December 07, 2024

Dealership Rating
Employee Rating

Rick our service manager always provides professional, efficient and caring service. He is a pleasure to deal with and never disappoints More

by leaamiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2024

Fort Myers INFINITI responded

Hi, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

December 06, 2024

Dealership Rating
Employee Rating

Excellent workmanship and attention to my needs for service at the Infiniti dealership. I appreciate the hard work paid, and attention paid to me by Infiniti dealership. More

by WCUTRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana VanBuren

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Dec 12, 2024

Fort Myers INFINITI responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2024

Dealership Rating
Employee Rating

Everyone I’ve dealt with the service department is very knowledgeable And easy to deal with More

by Jeffrotina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wendy Morrison, Cathy Mitchell, Zach Irwin, Daryl Day, Tiffiny Carter, Adriana VanBuren, Emmanuel Vazquez

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Dec 12, 2024

Fort Myers INFINITI responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2024

Dealership Rating
Employee Rating

They were very professional and did a great job on my vehicle. I would recommend them More

by rocker623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 05, 2024

Fort Myers INFINITI responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 02, 2024

Dealership Rating
Employee Rating

Best ever dealer experience. Sales, service, and finance all excellent- and (with admirable patience) they were able to teach me how to actually use all the bells & whistles. More

by hoffarthgarry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Walker, Paul Khin , Gage

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Dec 04, 2024

Fort Myers INFINITI responded

Hi, thank you so much for your feedback about Fort Myers INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!

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