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Rick Libby
Rick Libby at Fort Myers INFINITI

Rick Libby | Page 6

Service Advisor

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

4.9
375 Reviews

Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.

4.9

375 Reviews

Write a Review

Dealership Experience

11 yrs, 1 mo

Industry Experience

44 yrs, 2 mos

375 Reviews of Rick Libby

November 28, 2024

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Employee Rating

Scheduled my vehicle for the first time for a transmission flush and service was timely and very professional. More

by ttomayko3154
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Recommend Dealer
Yes
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Nov 30, 2024

Fort Myers INFINITI responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 28, 2024

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Employee Rating

This store has always been great to work with. Rick Libby and other members of the team always make the experience great. More

by justin.graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana VanBuren, Neysha Santiago

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Nov 30, 2024

Fort Myers INFINITI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fort Myers INFINITI. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

November 27, 2024

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Employee Rating

Rick, my advisor, was courteous and professional, as always; he explained to me what areas of my car they will check and how long it would take them to complete the job. They completed everything accord More

by yamwilmat
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Recommend Dealer
Yes
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Nov 29, 2024

Fort Myers INFINITI responded

Hello Yamwilmat, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 26, 2024

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Employee Rating

Service is the best. Rick Libby always on point. Everything perfect. Always on time and car returned in A1 condition More

by DONNELLY.VIRGINIA
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Recommend Dealer
Yes
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Nov 29, 2024

Fort Myers INFINITI responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 26, 2024

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Employee Rating

Excellent service from beginning to end as usual. Vehicle was clean and ready to go when promised. More

by deputydwty
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Recommend Dealer
Yes
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Nov 29, 2024

Fort Myers INFINITI responded

Hello, thank you so much for your kind words about your experience here at Fort Myers INFINITI. We try every day to satisfy our customers and it’s always nice to know when we succeed.

November 22, 2024

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I used the valet service option for the first time and I found it very convenient. I'm always satisfied with the service at this dealer. More

by JACKIEBIDWELL3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana VanBuren

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Nov 25, 2024

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 22, 2024

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Employee Rating

Rick Libby was thorough and very professional. As always he made sure I got every question I asked answered. Rick is a tremendous asset to Infinity. More

by RGarciasb
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Service Communication
Recommend Dealer
Yes
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Nov 25, 2024

Fort Myers INFINITI responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

November 20, 2024

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Professional and friendly employees, clean and comfortable waiting area. Prompt in servicing my car and returned to me washed More

by mhonden
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Recommend Dealer
Yes
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Nov 21, 2024

Fort Myers INFINITI responded

Hi, thank you so much for your feedback! We hope you have a great day!

November 19, 2024

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Employee Rating

The service advisor. Rick is always extremely in assisting me whenever I have questions on any matter. Being still fairly new to the area it is appreciated. More

by SOENBRI
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Recommend Dealer
Yes
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Nov 21, 2024

Fort Myers INFINITI responded

Hi, thank you so much for your feedback! We hope you have a great day!

November 19, 2024

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Employee Rating

Excellent communication and attentive customer service! My service advisor, Rick, did a great job! Would definitely recommend. More

by jreits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2024

Fort Myers INFINITI responded

Hi, thank you so much for your feedback! We hope you have a great day!

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