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Rick Luis Montesinos Torres
Rick Luis Montesinos Torres at Envision Ford of Oxnard

Rick Luis Montesinos Torres

Service Advisor

Envision Ford of Oxnard

1501 Auto Center Dr
Oxnard, CA 93036

Contact Me
4.6
16 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

34 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.6

16 Reviews

Write a Review

16 Reviews of Rick Luis Montesinos Torres

October 08, 2025

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Employee Rating

Very professional,accurate and customer service friendly .. great servicing wait time .very happy with the improvement. More

by CORINNEBOOKER73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2025

Envision Ford of Oxnard responded

I’m very glad to hear you were pleased with the professionalism, accuracy, and friendliness of our service team — and that you noticed the improvements in wait time! We’ve been working hard to enhance the overall service experience, and it’s great to know it’s making a difference. Thank you for your continued trust and feedback — we truly appreciate your loyalty to Envision Ford.

October 02, 2025

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Employee Rating

I came in for routine service. and they promised to have my vehicle back to me that day. At 4:30 p.m. I called them (they never called me) to find out my vehicle needed to stay over More

by jrrmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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September 29, 2025

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Employee Rating

Everyone was polite, friendly, and helpful. I can say office personnel, who were on their way to the office, were friendly, and polite also. My service advisor kept on top of the repairs conc More

by edmund_lara1artist4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Alarcon

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Sep 29, 2025

Envision Ford of Oxnard responded

I’m glad to hear our entire team — from the office staff to your service advisor — treated you with kindness and professionalism. It’s wonderful to know your advisor stayed on top of your repairs and kept you informed every step of the way through calls, messages, and texts. That kind of communication and attentiveness is exactly what we strive for. Thank you for your trust, and we look forward to continuing to serve you!

September 07, 2025

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Employee Rating

Ricky and everyone was professional and welcoming and efficient. I have always gelt comfortable at the dealership. It has an excellent “atmosphere”. More

by KJMESSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 10, 2025

Envision Ford of Oxnard responded

I’m glad to hear Ricky and the rest of the team made you feel welcome and delivered professional, efficient service. It means a lot to know you always feel comfortable here and enjoy the atmosphere at our dealership. Thank you for your continued trust and for sharing your kind words!

September 07, 2025

Dealership Rating
Employee Rating

The service,was prompt and speedy,the technician was also very helpful (Richard’s) Thank you More

by OLAGUE63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Alarcon, Daniel Ayala

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Sep 10, 2025

Envision Ford of Oxnard responded

I’m glad to hear your service was prompt and speedy, and that Richard was so helpful throughout the process. I’ll be sure to pass along your appreciation to him — he’ll be happy to know his efforts made a positive impact. Thank you for trusting us with your vehicle!

September 06, 2025

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Employee Rating

Ricky was extremely helpful in helping me decide what I needed for my car and getting everything done properly! More

by ROBERTS.SHARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 06, 2025

Envision Ford of Oxnard responded

I’m glad to hear Ricky was so helpful in guiding you on what your car needed and making sure everything was taken care of properly. His attention to detail and dedication to our customers really make a difference, and I’ll be sure to share your kind words with him. Thank you for trusting us with your vehicle!

September 01, 2025

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Employee Rating

Great service, friendly people. Clean facilities helpful staff. Offer ride plenty of appointments available on short notice More

by CLAUDIA-YAM84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wisdom Kings

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Sep 01, 2025

Envision Ford of Oxnard responded

I’m glad to hear you had such a positive experience with our friendly staff, clean facilities, and convenient appointment availability. It’s great to know the ride service was helpful as well — we want to make every visit as easy and stress-free as possible. Thank you for trusting us with your vehicle!

August 29, 2025

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Employee Rating

The service is excellent and efficiency. The help was great. The advisor was excellent and helpful More

by AALFARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Alarcon, Mo Orozco, Evan Grodan, Daniel Ayala, Alex Torres, Jose Castillo, Johnny Montano, Grant Lee , Mitch De La Cruz

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Aug 29, 2025

Envision Ford of Oxnard responded

I’m glad to hear you received excellent, efficient service and that your advisor was so helpful throughout the process. That’s exactly the experience we want for every customer. Thank you for trusting us with your vehicle — we look forward to serving you again!

August 26, 2025

Dealership Rating
Employee Rating

Always great communication and service! ! Technicians do a very nice job. Cars running great! Thanks for the having the car washed too!! More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 27, 2025

Envision Ford of Oxnard responded

I’m glad to hear you’ve consistently experienced great communication and service, and that our technicians are keeping your car running strong. It’s also great to know you appreciated the complimentary wash — we like to add that extra touch. Thank you for your trust, and we look forward to seeing you again!

August 26, 2025

Dealership Rating
Employee Rating

Went in and Ricky took care of my vehicle issues. Great communication on his part. More

by Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 27, 2025

Envision Ford of Oxnard responded

I’m glad to hear Ricky took care of your vehicle and kept the communication clear throughout the process. He’s dedicated to making sure our customers feel informed and supported, and I’ll be sure to pass along your appreciation to him. Thank you for trusting us with your service needs!

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