Rick McCoy | Page 14

Got what I was looking for The entire experience of buying a car for me is usually not good. But Rick McCoy made it a positive one. He worked with me and I got exactly what I The entire experience of buying a car for me is usually not good. But Rick McCoy made it a positive one. He worked with me and I got exactly what I was looking for, I would definitely recommend him and this dealership to everyone. More

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better luck down the road from them made an appointment with bob b. on the phone and was assured theat the cars i was interested in were there and available to drive. arrived on time and made an appointment with bob b. on the phone and was assured theat the cars i was interested in were there and available to drive. arrived on time and weere met by a man whose name was ,i think, ron .he had no idea of the appointment but after finding out what we were interested in and who made our appointment , deferred us to rick mccoy, who first asked if i had credit problems (i actually have very high credit) and then drove us down to see several jeeps. none were automatic as they said they were listed via the internet and he refused to let us test drive anyway to see if we liked the ride stating ," it has no gas". he did not want to sell that day, because we'd asked to see other vehicles and he basically said, you don't want them, they have too many miles, or won't fit your son- without letting him even see or try them. we left, miffed and disappointed. after a lunch, we revived and had a great experience down the road at another dealer, who we would have loved to have bought from if they'd had what we were after. its less then a week later, and we've found our jeep, which we paid for fully. would only think rick could have gotten a sale or at least a future customer had he treated us better.too bad. i did receive a call shortly after posting this review from justin ...?, i forgot his last name, in management. he spoke with me about the problems we'd had and he assured me he'd make efforts to look into them further so the experience didn't repeat on someone else. he was attentive and offered a 50 dollar gift card (turned out to be a check) as compensation for our poor experience and also, he wished i would note his dealership's efforts to make things right in this review. it is so noted. More

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Most pleasant encounter ever with salesperson We have been in the market to "upsize" & stopped at Haasz by chance. We were promptly and courteously met by Rick McCoy. He was very knowledgeable and We have been in the market to "upsize" & stopped at Haasz by chance. We were promptly and courteously met by Rick McCoy. He was very knowledgeable and extremely helpful to us. I joke now that I would buy a car from Rick whether I needed one or not! Strongly recommend Haasz AutoMall! More

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Guaranteed Customer Satisfaction I recently had a negative buying experience at Haasz Automall. I used this venue to express my displeasure. Within twenty-four hours of my posting, I recently had a negative buying experience at Haasz Automall. I used this venue to express my displeasure. Within twenty-four hours of my posting, I received a telephone call from Andy Huzvar. Over the course of several conversations and emails, he provided me with all of the information I requested. The next telephone call I received was from Tyler Kline, General Manager who asked me what he needed to do to address my concerns. I shared with him my proposed resolution. Much to my surprise he suggested a resolution that I never thought was possible. He followed through on his proposed resolution surpassing my expectations. In a day where slogans such as "the customer is always right"; "the customer is number one"; and "guaranteed customer satisfaction" have become cliché, it is refreshing to find a business that truly embodies these philosophies. I was truly impressed by the prompt resolution to my concerns by Mr. Kline and his team that I dealt with on my return trip to the dealership. Those individuals are Rick McCoy and Mary Scott. Everyone has won me over as a loyal customer. I have recommended Haasz to my family, friends and coworkers. More

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Rick McCoy Rick was great! Very friendly and knowledgeable. Haasz even gave me a rental car to use until my new car came in. I was very happy with my service. Rick was great! Very friendly and knowledgeable. Haasz even gave me a rental car to use until my new car came in. I was very happy with my service. More

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Rick McCoy made me a deal and I drove away in a 2014 Avenger Super friendly and easy to work with, my experience at Haasz Automall and specifically Rick McCoy were beyond great!!! We easily negotiated a deal th Super friendly and easy to work with, my experience at Haasz Automall and specifically Rick McCoy were beyond great!!! We easily negotiated a deal that I was VERY happy with and I drove out in my brand new, 2014 Dodge Avenger. This was the easiest vehicle purchase that I have ever made. Rick was very knowledgeable and understood my needs. This kind of customer service is not widespread and I'm delighted that I shopped at Haasz automall. If you are looking to get into a new car, I definitely recommend going to see Rick at Haasz...tell him I sent you :-) More

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Great Dealership I would recommend Haasz Automall to anyone interested in buying a car. The service is good, and the people are friendly. The family bought two Jeeps I would recommend Haasz Automall to anyone interested in buying a car. The service is good, and the people are friendly. The family bought two Jeeps there and would buy there again. More

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Had the pleasure of meeting two great guys that help me along my process of trading in my used car for a better car, this is my second trade in with Haas Auto Mall in Ravenna Ohio, also worked with Rich la along my process of trading in my used car for a better car, this is my second trade in with Haas Auto Mall in Ravenna Ohio, also worked with Rich last year for a trade in another great guy. I definitely would recommend any customers to visit Haas Auto and buy. Valencia Head More

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Andy and Rick were great! They were friendly and patient. We got a great new Grand Caravan that fit our budget. I definitely recommend this dealership. patient. We got a great new Grand Caravan that fit our budget. I definitely recommend this dealership. More

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The salesmen were very friendly and helpful. Tyler Kline did a great job of being patient with me and finding the best deal. Happy with the way the car handled driving in the snow! did a great job of being patient with me and finding the best deal. Happy with the way the car handled driving in the snow! More

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