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Rick McGaugh
Rick McGaugh | Page 11
Customer Relations Manager
Crain Hyundai of Fayetteville
1919 West Foxglove Drive
Fayetteville, AR 72704
198 Reviews
198 Reviews of Rick McGaugh
Verified Customer
January 17, 2022
My car broke down oct 17th. Got it hauled to dealership.Waited for a week before they could look at it, Ended up being engine recall. No loaner or rental available. Finally got rental 2 weeks be dealership.Waited for a week before they could look at it, Ended up being engine recall. No loaner or rental available. Finally got rental 2 weeks before I got my car back (Dec 23). I called at least once a week, trying to get updates, the ones I talked to were friendly, I just feel like communication could have been better. Only call I received from them was when my car was ready to pick up. I am thankful my car was fixed at ni charge, due to recall,but I have no clue what all was fixed or replaced. Received no paperwork or info. Don't know what kind of warranty I have on parts replaced. But I am so happy to have my car back. More
by DRILEY_98
January 05, 2022
Always great customer service and fast, friendly staff. Upfront about anything that needs to be done above what I’m there for. Wouldn’t think of going anywhere else. Upfront about anything that needs to be done above what I’m there for. Wouldn’t think of going anywhere else. More
by JTHOMASON000
Other Employees Tagged: Jim Cox
January 05, 2022
Easy to deal with, no high pressure sales pitch, very friendly people, would recommend to anyone interested in a new or used vehicle. friendly people, would recommend to anyone interested in a new or used vehicle. More
by LKEATON0
Other Employees Tagged: Marketing Team , Jim Cox, Austin Maize
December 29, 2021
When I called they got me in that very day. The service was fast and good. was fast and good. More
by billyralston
Other Employees Tagged: Mark Proffitt , Service department
December 18, 2021
Crain Hyundai is the best people on sale and financial is amazing I got good especially with all thanks amazing I got good especially with all thanks More
by almarasn@yahoo.com
Other Employees Tagged: Marketing Team, Dylan Way , Austin Maize, Trent Parker
November 29, 2021
Outstanding service and follow up. They keep me aware of my vehicles status and upcoming events. my vehicles status and upcoming events. More
by ALP025
Other Employees Tagged: Mark Proffitt, Mike Wallace , Cooper Carson, Bryan Commet, Jim Cox, Andy Giles, Austin Maize, Mikie Manno, Trent Parker
November 26, 2021
My first time at Crain Hyundai. Great experience, and I highly recommend this dealership. The Customer Relations Manager called afterwards to make sure all went well. I appreciated that! highly recommend this dealership. The Customer Relations Manager called afterwards to make sure all went well. I appreciated that! More
by mikerwb
Other Employees Tagged: Service Writer
November 22, 2021
Said they changed Filters and I got home and looked and not only no new filter but wind shield fluids not filled . My wiper blade needed changed and they did not even ask . Then they told me I was on my la not only no new filter but wind shield fluids not filled . My wiper blade needed changed and they did not even ask . Then they told me I was on my last Free oil change when I was told Three years free . More
by conniearnold1956
Other Employees Tagged: Marketing Team, Mike Wallace , Austin Maize, Mikie Manno
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