Rick McGaugh | Page 19

Service Great service and detail of my car. So clean and fresh! Very friendly, gave me a ride to work! Totally recommend! Thank you soooo much! Great service and detail of my car. So clean and fresh! Very friendly, gave me a ride to work! Totally recommend! Thank you soooo much! More

by JENNIFERSHEPHERD Verified Customer Verified Customer

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Service They where ready for my vehicle and took very good care of. Finished all of the maintenance in a timely manner, plus wash and vacuum the car.Just sup They where ready for my vehicle and took very good care of. Finished all of the maintenance in a timely manner, plus wash and vacuum the car.Just super service that no one could beat. 5 Stars More

by TNELSON147856 Verified Customer Verified Customer

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Awesome!! I love the service center at Crain Hyundai. They are quick and they tell you what they're doing every step of the way. And they make sure you're comfo I love the service center at Crain Hyundai. They are quick and they tell you what they're doing every step of the way. And they make sure you're comfortable with coffee, tea, water, whatever you need. More

by RLW3961 Verified Customer Verified Customer

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Good Service Crain has a very nice service department. Very friendly from start to finish. Friendly staff and a very nice waiting area. Would recommend to anyone. Crain has a very nice service department. Very friendly from start to finish. Friendly staff and a very nice waiting area. Would recommend to anyone. More

by justingillette77 Verified Customer Verified Customer

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Good experience Great people and very pleasant experience. Vehicle was very clean at the end. No complaints at all. Good pricing for the service as well. Highly reco Great people and very pleasant experience. Vehicle was very clean at the end. No complaints at all. Good pricing for the service as well. Highly recommended. More

by NINA HANSBERRY Verified Customer Verified Customer

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SCAM - Scammed out of $12,000 cash This company is a scam and they have conned my wife and I. My wife and I bought a 2012 Hybrid Hyundai Sonata with 52,000 miles for over $12,000 CAS This company is a scam and they have conned my wife and I. My wife and I bought a 2012 Hybrid Hyundai Sonata with 52,000 miles for over $12,000 CASH. The salesman/con-man was a young man named Mike and his managers were all involved in the sales con. They told several lies about the sale and switched the paperwork, so that we didn't get any of the Warranty that was promised for our car. Some of the lies are below. -They promised a 100,000 mile warranty and showed us the paperwork, but another Hyundai dealership reviewed the contract later and stayed that there is no sign of a warranty. -The car was just traded in when my wife & I came to the lot on July 2018, so they promised to inspect the car and do a full maintenance on the vehicle before they gave it to us. However, my wife had to call a wrecker 2 months later because the drive belt and tensioner needed maintenance. We paid 800+ tax for this maintenance even though the dealership said they had already done the full maintenance. How did they miss that? -The hybrid has a computer system that should be updated, but it wasn't. Two months after driving off the lot, we had to take the car to another Hyundai dealership and pay hundreds to get a computer upgrade. We were told that upgrades were maintenance, so why didn't Crain check for that upgrade when they CLAMED to have done maintenance? There were many other small lies that were told to get us to purchase the vehicle, but after we signed for the deal, the salesman/con-man caught amnesia. All of a sudden he forgot the agreement and told us they won't do crap, because it wasn't written down before we signed. This Crain dealership has very shady business practices! More

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Awesome Thanks for getting our car in and out so quickley. I really appreciate you getting us schedule in before our trip on such short notice. Thanks for getting our car in and out so quickley. I really appreciate you getting us schedule in before our trip on such short notice. More

by bryanphipps1 Verified Customer Verified Customer

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Timely service. Friendly staff. Satisfied customer. We had a Great experience for servicing of car. Follow call was appreciated. Today’s world demands showing your customer you do appreciate their busin We had a Great experience for servicing of car. Follow call was appreciated. Today’s world demands showing your customer you do appreciate their busines.. Thank you! More

by mskilpatri Verified Customer Verified Customer

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great service all around It was easy to drop off and to get back on the road even if it was Labor Day weekend. Crain Hyundai inspire a great amount of confidence for my family It was easy to drop off and to get back on the road even if it was Labor Day weekend. Crain Hyundai inspire a great amount of confidence for my family and I. Hope business prospers for being such a great establishment.. More

by USERONE7985 Verified Customer Verified Customer

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Great quality Everyone here is always really helpfull,/nice and seldomly have problems;even when I do have problems there minor.quality work on my vehicle when serv Everyone here is always really helpfull,/nice and seldomly have problems;even when I do have problems there minor.quality work on my vehicle when serviced.i don't remember the mechanics name so I can't give him credit unfortunately.rick is s really nice guy frequently doing follow up calls to make sure everything went ok and when I have any problems he rectifys them. More

by ROBERTWEBB598 Verified Customer Verified Customer

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