Rick Parbhunath
Rick Parbhunath at Executive Kia

Rick Parbhunath | Page 11

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.9
760 Reviews

Dealership Experience

5 yrs, 8 mos

4.9

760 Reviews

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760 Reviews of Rick Parbhunath

October 20, 2024

Dealership Rating
Employee Rating

Great to work with on scheduling any needed repairs and making it an easy process. Very friendly and personable! More

by JSiz75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2024

Executive Kia responded

Thank you for taking the time to leave us a great review. We look forward to working with you again. Carl Maratta Service Manager

October 14, 2024

Dealership Rating
Employee Rating

Executive Kia met and exceeded my expectations in quality, promptness, and value! I will continue to use and recommend Executive Kia for my service needs’ More

by Freddie M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Maratta, Jesse Mies , Katie Rice

Oct 14, 2024

Executive Kia responded

It has been a pleasure serving you, Freddie. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

October 01, 2024

Dealership Rating
Employee Rating

The people are always kind there and get things done in a timely matter. Even during emergencies. More

by Aj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Marshall, Harrison Stone

Oct 02, 2024

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

September 27, 2024

Dealership Rating
Employee Rating

I leased my first vehicle from the dealership and within 2 1/2 months I have had a few issues with the car and no one seems to want to help me out. Limited appointment options, no loaner cars and lack of co More

by ajforsythe13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ouafaa Kouhaila

Sep 28, 2024

Executive Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Carl Maratta Service Manager

September 24, 2024

Dealership Rating
Employee Rating

Had a great experience purchasing a car at Executive Kia. Our salesman Cristian was very responsive and receptive to our needs, and the entire process went smoothly! More

by smashbar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hernandez

Sep 25, 2024

Executive Kia responded

Thank you so much for choosing Executive Kia! Please let us know if we can be of any more assistance. John Goglettino General Manager

September 23, 2024

Dealership Rating
Employee Rating

I have leased and/or purchased 4 Kias over the years, from a Cadenza to a Kia Sportage which I was leasing and have now purchased. My experience with Executive Kia has been excellent. The vehicle is jus More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Executive Kia responded

Tom, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Cristian and our team can assist you with in the future, please let us know. We appreciate you being a loyal customer! Carl Maratta Service Manager

Sep 24, 2024

Tom responded

Just an add-on, there wasn't enough room to list Ric in Service and all the parts people, mechanics and technicians, they never let me down.

September 23, 2024

Dealership Rating
Employee Rating

The Office is well organized and staff are so nice , specifically Rick, all the team are good and I highly recommend going there. More

by salamabod1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rick and our team, and we look forward to working with you again. Carl Maratta Service Manager

September 23, 2024

Dealership Rating
Employee Rating

Courteous knowledgeable staff - from sales, finance to service. We have been with Executive KIA for 6 years. I’m on my third lease & my husband bought our second More

by robinsonearlj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harrison Stone, Carlos Trindade

Sep 24, 2024

Executive Kia responded

Earl, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Carl Maratta Service Manager

September 19, 2024

Dealership Rating
Employee Rating

Very timely work and service people were very good at explaining the process needed. I was able to pick it up same day. More

by sumac84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2024

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

September 14, 2024

Dealership Rating
Employee Rating

A little pushy but kind and courteous. They care about people's time and comfort while waiting. More

by TRH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2024

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

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