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Rick Parbhunath

Overview Reviews (777) Inventory (320)

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Rick Parbhunath

Rick Parbhunath | Page 66

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.9

777 Reviews

Overview Reviews (777) Inventory (320)

Dealership Experience

6 yrs, 1 mo

4.9

777 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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777 Reviews of Rick Parbhunath

November 14, 2021

Dealership Rating

Employee Rating

I Always have a pleasant experience with my Kia! They are knowledgeable and considerate! Thank you!!!! knowledgeable and considerate! Thank you!!!! More

by HOPE.BLUE47

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brian Roush, Bob Snedeker

Nov 14, 2021 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Tucker Sampiere Service Manager

November 13, 2021

Dealership Rating

Employee Rating

Courtney was knowledgeable, courteous and friendly. Wonderful experience buying a car from her and Kia. Thank you! Wonderful experience buying a car from her and Kia. Thank you! More

by Tg3912

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Courtney McNelis, Carlos Trindade

Nov 14, 2021 -

Executive Kia responded

Thank you so much for your kind words for Courtney, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle and we look forward to seeing you again! John Goglettino General Manager

November 11, 2021

Dealership Rating

Employee Rating

Rick was very supportive and knowledgeable also the facility was clean and offered coffee and my vehicle was ready within an hour facility was clean and offered coffee and my vehicle was ready within an hour More

by andrewcarreras69

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Nov 11, 2021 -

Executive Kia responded

Andrew, Thank you for the kind words for our service department! Rick and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Tucker Sampiere Service Manager

November 09, 2021

Dealership Rating

Employee Rating

Very nice people to deal with. Calls or sends texts to keep you updated on repairs. keep you updated on repairs. More

by donnag53

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brian Roush, Bob Snedeker

Nov 09, 2021 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Tucker Sampiere Service Manager

November 07, 2021

Dealership Rating

Employee Rating

As always the service department are extremely knowledgeable, personable and timely which made for a pleasant experience. knowledgeable, personable and timely which made for a pleasant experience. More

by ASCHRIER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brian Roush, Tucker Sampiere, Bob Snedeker

Nov 07, 2021 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tucker Sampiere Service Manager

November 04, 2021

Dealership Rating

Employee Rating

They are and were very helpful in every way with issues with my car parts with my car parts More

by JOER7271

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brian Roush, Tucker Sampiere, Bob Snedeker

Nov 04, 2021 -

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tucker Sampiere Service Manager

November 02, 2021

Dealership Rating

Employee Rating

Seem to have no customer respect, they make up work that doesn’t need to be done, and at a cost that is outrageous. Do they really think that customers are not going to seek a second opinion, and not just t doesn’t need to be done, and at a cost that is outrageous. Do they really think that customers are not going to seek a second opinion, and not just trust this dealership. Avoid them. More

by JOHNCONNELLY18

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: John Golymbieski, Siomary Mercado, Brian Roush, Tucker Sampiere, Bob Snedeker, N/a

Nov 19, 2021 -

Executive Kia responded

We're sorry to hear about your experience, John, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please reach out to us directly if you would be willing to share some more detail. Thank you for your time! Tucker Sampiere Service Manager

November 02, 2021

Dealership Rating

Employee Rating

To expensive , you charged for the rotation of the tires you got to be kidding me and Kia makes it impossible to get a oil change any where else but I still have the option of going back to Nissan thank god you got to be kidding me and Kia makes it impossible to get a oil change any where else but I still have the option of going back to Nissan thank god More

by ACEADAMS89

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Brian Roush, Tucker Sampiere, Bob Snedeker

Nov 16, 2021 -

Executive Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Tucker Sampiere Service Manager

November 01, 2021

Dealership Rating

Employee Rating

Best service I’ve ever received. Even in the face of multiple problems and setbacks in recent repairs, I never lost confidence that the service staff at Executive Kia cared about me and was going to do multiple problems and setbacks in recent repairs, I never lost confidence that the service staff at Executive Kia cared about me and was going to do whatever it took to make me satisfied. More

by MPCKTT

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tucker Sampiere, Bob Snedeker

Nov 01, 2021 -

Executive Kia responded

We appreciate your business here at Executive Kia! Thank you for taking the time to leave us a five-star rating. Our team looks forward to serving you again soon. Tucker Sampiere Service Manager

November 01, 2021

Dealership Rating

Employee Rating

I find that every one I have met or communicated with at the dealership is Friendly, prompt, curious and excellent customer advise. the dealership is Friendly, prompt, curious and excellent customer advise. More

by ABED.DAWUD

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jorge D Dominguez, Bob Snedeker

Nov 01, 2021 -

Executive Kia responded

Thank you for choosing Executive Kia! We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again! Tucker Sampiere Service Manager

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