Dealership Experience
6 yrs, 1 mo
777 Reviews
Write a Review777 Reviews of Rick Parbhunath
October 30, 2021
Most recent visit leaves me conflicted. Had to bring vehicle in for unforeseen issue. Original estimate of 48 hrs turned into 6 days. Despite the text system saying I could text for updates, I received vehicle in for unforeseen issue. Original estimate of 48 hrs turned into 6 days. Despite the text system saying I could text for updates, I received no response. I didn't receive vehicle updates unless I called. Each time, i was told the Service Dept was short-handed. I appreciate that all companies are impacted by unexpected illnesses and hiring challenges, but the dealer management should have intervened. I rented a car, knowing extended warranty only covered $35/day. Exec Kia contacted Enterprise to comp the additional charges. I felt it was gracious of them until both service advisors told me I was "lucky" the dealership did so. I purchased my vehicle and EW at Exec Kia. I kept coming back because service was outstanding. But the past 3 visits have not left me feeling optimistic. More
Other Employees Tagged: Bob Snedeker
October 26, 2021
My experience with executive kia started from the day i purchased my car ....the service has always been A+....even when things go seriously wrong with my car executive kia has always been there for me wit purchased my car ....the service has always been A+....even when things go seriously wrong with my car executive kia has always been there for me with excellent service...Bod Snedeker always gives me a happy greeting at the door...and makes sure my car is taken care of...thank you executive kia More
Other Employees Tagged: Siomary Mercado, Joe Ortiz, Brian Roush, Tucker Sampiere, Bob Snedeker
October 25, 2021
Great service Rick and johnathan were great with everything I needed help with thank you everything I needed help with thank you More
Other Employees Tagged: John Gogliettino IV , Siomary Mercado, Joe Ortiz, Katie Rice, Brian Roush, Tucker Sampiere, Bob Snedeker, Jonathan santos service
October 25, 2021
Customer friendly staff makes every experience worth it! Always a thorough explanation of what was done and what is required going forward. Always a thorough explanation of what was done and what is required going forward. More
Other Employees Tagged: Brian Roush, Tucker Sampiere, Bob Snedeker
October 23, 2021
Never thought I could enjoy being at a car dealership. Both times buying my car here, it was easy. The sales staff were not pushy, prices were good, and financing was easier than i expected. Bringing Both times buying my car here, it was easy. The sales staff were not pushy, prices were good, and financing was easier than i expected. Bringing my car here for service has been easy to book, the prices are fair, and the staff wonderful to deal with. 100% recommend! More
Other Employees Tagged: John Gogliettino IV , Joe Ortiz, Katie Rice, Tucker Sampiere, Bob Snedeker
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