Rick Riola
Rick Riola at Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rick Riola | Page 11

Sales Consultant

Cortese Chrysler Jeep Dodge RAM Mitsubishi

2400 W Henrietta Rd
Rochester, NY 14623

Contact Me
4.9
218 Reviews

I spent the last 35 years prior to joining Cortese in the restaurant industry, owning my own place for 25 of those years. The transition to sales was a fairly easy for me. It's all about communicating with your customer, treating them fairly, and giving them the respect that they deserve. Come see me for an awesome buying experience!!!!!!!!!!

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

4.9

218 Reviews

Write a Review

218 Reviews of Rick Riola

May 06, 2022

Dealership Rating
Employee Rating

My experience at the service department was great. They treated me like a part of the family! More

by fogeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Alger

Aug 19, 2022

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Fogeen, we are glad we could help!

April 19, 2022

Dealership Rating
Employee Rating

Everything went very smooth. Made vehicle purchase enjoyable. Would definitely return for a future purchase. More

by scox6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2022

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hello Scox6, we appreciate you taking the time to leave us this feedback.

April 09, 2022

Dealership Rating
Employee Rating

The team at Cortese provided excellent service throughout the process. They are a trustworthy group that exceeded our expectations. This is the second vehicle we have purchased from them and we recommend the More

by Pete Noto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2022

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hello Pete Noto, we appreciate you taking the time to leave us this feedback.

April 08, 2022

Dealership Rating
Employee Rating

I am very satisfied with Cortese sales and service. It has been a positive experience. More

by jennifer.catone
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samantha Cortese

Aug 19, 2022

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Jennifer.catone, we are very happy we could provide you with a positive experience!

April 08, 2022

Dealership Rating
Employee Rating

Very relaxed sales transaction no back and forth calm caring and efficient! Very happy as this is my third purchase from this dealership...will keep coming back as long as these caring values continue! More

by toffeeman68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2022

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Toffeeman68, thank you for the high star rating!

March 16, 2022

Dealership Rating
Employee Rating

My experience was wonderful! Rick was attentive and knowledgeable. He is a true professional and took care of every detail. I would be pleased to refer my friends and family! More

by tconnors
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2022

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Tconnors, we're happy to hear you had such a positive experience with our team!

March 11, 2022

Dealership Rating
Employee Rating

Great Experience. Rick was very good communicating the buying and delivery process. Car was delivered in a timely and professional manner. More

by LIVINGSTONAE
Recommend Dealer
Yes
Sep 14, 2022

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Livingstonae, we really appreciate your feedback!

February 19, 2022

Dealership Rating
Employee Rating

From start to finish it was the best experience ever in buying a new vehicle it was so good I bought two. Seriously I can’t say enough of the way I was treated. Just an overall great experience thank yo More

by Vtcostanzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samantha Cortese, John R Cortese , Jay Sarkis. Very helpful and knowledgeable. Great job

Sep 14, 2022

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Vtcostanzo, we're so glad that we were able to go above and beyond your expectations!

January 21, 2022

Dealership Rating
Employee Rating

I always get quality service, the technicians are very knowledgeable, professionals and have excellent communication. More

by Rosa3484
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2022

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your positive review about your recent experience with us!

January 05, 2022

Dealership Rating
Employee Rating

Friendly employees. Easy process to buy a car. I came in at 9 am found a car and picked it up at 2. Would definitely go back. More

by kimthomp90
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Dunkleberger

Jan 13, 2022

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks Kim!

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