Rick Riola
Rick Riola at Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rick Riola | Page 9

Sales Consultant

Cortese Chrysler Jeep Dodge RAM Mitsubishi

2400 W Henrietta Rd
Rochester, NY 14623

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4.9
218 Reviews

I spent the last 35 years prior to joining Cortese in the restaurant industry, owning my own place for 25 of those years. The transition to sales was a fairly easy for me. It's all about communicating with your customer, treating them fairly, and giving them the respect that they deserve. Come see me for an awesome buying experience!!!!!!!!!!

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

4.9

218 Reviews

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218 Reviews of Rick Riola

November 19, 2022

Dealership Rating
Employee Rating

I had a great experience working with Rick Riola. I have leased my last 2 vehicles at Cortese Henrietta and I highly recommend them to those looking for a vehicle. More

by leonhard.dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2022

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the excellent review!

November 04, 2022

Dealership Rating
Employee Rating

The entire sales process was flawless, and we enjoy our new Jeep. Thanks to all for all the help through the process. More

by jrmccarthy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2022

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the excellent review!

September 22, 2022

Dealership Rating
Employee Rating

Was a pleasant experience and would recommend the dealership and Rick to my friends in need a new vehicle. More

by sm22412
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2022

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the excellent review! Were happy to hear Rick took great care of you. If you need anything please feel free to call or stop by!

September 22, 2022

Dealership Rating
Employee Rating

Rick was very thorough and explained everything to me. Would definitely recommend the dealership to my friends More

by sm22412
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2022

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the excellent review! Were happy to hear Rick took great care of you. If you need anything please feel free to call or stop by!

September 13, 2022

Dealership Rating
Employee Rating

Excellent service from first contact about a new vehicle to the day we picked it up ! More

by CTILEBEIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2022

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the awesome review! We are happy to hear you had such a wonderful experience from the beginning! If you need anything in the future please do not hesitate to call or text

Sep 14, 2022

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Ctilebein, your wonderful feedback and rating mean a lot to us.

July 18, 2022

Dealership Rating
Employee Rating

Great service by Rick. When I first stopped to see if the renegade was available I was short ion time. He worked very quickly which enabled me to put a down payment And p More

by mlhelberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2022

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Mlhelberg, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Cortese Mitsubishi.

June 30, 2022

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Employee Rating

Awesome buying experience. Very happy I chose Cortese. Every person I dealt with was very nice, courteous, professional. More

by puckbrewz55
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Dunkleberger, Samantha Cortese , Lisa in service was great. I never got her last name though.

Aug 19, 2022

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Puckbrewz55, reviews like this give us motivation and help us ensure we provide high-quality care.

June 24, 2022

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Employee Rating

The best dealership around, I highly recommend for new vehicles, service, parts or just stopping by to say hello More

by sgr62004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2022

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Sgr62004, we are so pleased you enjoyed your visit to Cortese Mitsubishi!

June 22, 2022

Dealership Rating
Employee Rating

Rick Riola and the entirety of Cortese was incredible for the car buying process. I couldn't have asked for any better of a place and people to handle me and my new car. Rick was very communicative throughou More

by cam22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2022

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Cam22, we are very happy we could provide you with a positive experience!

June 18, 2022

Dealership Rating
Employee Rating

I worked with Rick to purchase a Jeep Wagoneer. He was knowledgeable and extremely helpful. I was appreciative that Rick did go over the extras such as Ziebart and extended warranty but didn’t forc More

by sroegiers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Sroegiers, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Cortese Mitsubishi

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