Rick Schaffhausen | Page 11

Very Good Service- Rick Schaffhausen! I just completed a new RAV4 2015 lease from Maplewood Toyota. Our salesman, Rick Schauffhausen, help us with the new lease. We returned our RAV4 2012 I just completed a new RAV4 2015 lease from Maplewood Toyota. Our salesman, Rick Schauffhausen, help us with the new lease. We returned our RAV4 2012 car and the process was very easy for us. Rich was professional and courteous. I like the staight-forward approach and he was able to provide me with all the details I needed without hesitations. The car was delivered clean and I was in and out of the shop within an our. I love Maplewood Toyota and the convenience of the service until late at night. Always bring my car for the service around 10 pm and it is done within 30 min. Very happy with the lease and will continue doing business with Maplewood Toyota as long as they are around! More

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Awesome Service- Rick Schaffhausen! I have only ever owned a Toyota... And don't see that changing anytime soon! I am thrilled with my new Rav4 that I bought from Rick! He was very knowl I have only ever owned a Toyota... And don't see that changing anytime soon! I am thrilled with my new Rav4 that I bought from Rick! He was very knowledgeable and took the time to explain the new car features and make me feel comfortable and confident with my decision. Buying something new is a big deal and I have no question I made a great investment! I have found my new Toyota dealership in Maplewood Toyota! The whole dealership seemed very welcoming and friendly, but I am sending everyone I know to Rick S for his honest dialogue and great experience! More

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MY GO TO CAR MAN FOR ME AND MY FAMILY &FRIENDS I have bought all my Toyotas now thru Rick Schaffhausen for last 9+ years. He has proved himself a no-nonsense kind of gentleman and tells it the way I have bought all my Toyotas now thru Rick Schaffhausen for last 9+ years. He has proved himself a no-nonsense kind of gentleman and tells it the way it is. I was very intimidated to buy a car the 1st time in my life and he eased me thru the whole process. For a female,it can be nerve racking, to say the least. He has always given me the truth and backs it up, He is always so very pleasant and goes out of his way to make sure not only the sale is what I want and need, but the service afterwards is nothing less than perfect. That is what I like about Rick and Maplewood Toyota is the service I get here. I know if something is not right with my car, he will personally go back and talk to the service department and get it all set up. He is a "no pressure" kind of salesman. He takes the time to go through everything with all the fancy computer stuff that is over a new buyers head and explains it. It's his caring and honesty that makes him the only car salesman I can ever deal with again. I have referred many a people to him as I know he will take care of them like family!! Can't ask for a better man to back up what he promises !!! That is so rare these days. Thanks so very much, Rick!! More

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6th Purchase from Maple Toyota! I just completed the purchase of my sixth car from Maplewood Toyota. Our salesman, Rick Schauffhausen, help us make the complex decision process easy, I just completed the purchase of my sixth car from Maplewood Toyota. Our salesman, Rick Schauffhausen, help us make the complex decision process easy, resulting in our third Sienna mini-van. Rich was professional and courteous. The car was delivered clean and with the accessories ordered already installed. We love Maplewood Toyota and can't wait for our next automobile purchase! More

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The best car buying experience I have ever had, professionalism at its best. Will recommend Rick and Maplewood Toyota to all of my friends and family. professionalism at its best. Will recommend Rick and Maplewood Toyota to all of my friends and family. More

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FOR THE LAST 25 YEARS I HAVE BEEN BUYING CHRYSLER PRODUCTS. ONE SATURDAY IN FEBRUARY THE MINIVAN LEFT ME STRANDED ON THE SIDE OF THE ROAD AND I WAITED SEVEN HOURS FOR A TOW TRUCK. I MADE THE DECISION PRODUCTS. ONE SATURDAY IN FEBRUARY THE MINIVAN LEFT ME STRANDED ON THE SIDE OF THE ROAD AND I WAITED SEVEN HOURS FOR A TOW TRUCK. I MADE THE DECISION THAT THERE WOULD BE A PRIUS IN MY LIFE BY THE END OF THE WEEK. WHEN I WENT TO MAPLEWOOD TOYOTA I WAS GREETED AT THE DOOR BY RICK SCHAFFHAUSEN. RICK SHOWED ME DIFFERENT MODELS AND ANSWERED ALL OF MY MANY QUESTIONS ABOUT THE PRIUS. RICK EVEN TOLD ME THINGS ABOUT THE PRIUS THAT I DIDN'T KNOW. RICK EVEN WENT ABOVE AND BEYOND. RICK KNEW THAT I HAD VERY LITTLE FAMILY AND HE ARRANGED TO HAVE THE PRIUS DELIVERED TO MY HOUSE. YOU WILL NEVER KNOW HOW MUCH I APPRECIATED THIS SIMPLE ACT OF KINDNESS. SO FAR THE FUEL EFFICIENCY IS FANTASTIC. WHEN IT COMES TIME TO TRADE OR BUY ANOTHER TOYOTA I WILL CERTAINLY GO BACK TO MAPLEWOOD TOYOTA. EVERYONE THERE WAS GREAT. THANK YOU RICK FOR GETTING ME IN MY PRIUS BY THE END OF THE WEEK. VERY SINCERELY YOURS, CAW21 More

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