Ricky Hart

Was smooth and a quick process with great customer service. Very calm and welcoming. I loved it service. Very calm and welcoming. I loved it More

by william.jackson Verified Customer Verified Customer

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The person who checked me in and the cashier were both rude. I called and made a reservation and at that time I told them that I get 3 free oil change and the rep confirmed. When I came to drop my car off rude. I called and made a reservation and at that time I told them that I get 3 free oil change and the rep confirmed. When I came to drop my car off the guy was on the phone but still told me to come over to check in. I was trying to tell him that I have a reservation and he told me to still fill out some form. Which was no problem but that was the only conversation we had because he was on the phone. When I came to pick up my car the cashier told me the total and I told her that I had a free oil change. Well the rep turned around and said why didn’t you tell me that when you checked in. I explained to him that I made a reservation over the phone. He said how was I supposed to know that. I told him if you actually pulled up my reservation you should have seen it. I also told him that when I came to drop my car off you were on the phone so there was no way for me to really tell you. It’s frustrating that it was no sorry or I apologize for the mix up it was “my fault” instead. More

by meghanmgreen Verified Customer Verified Customer

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Hayes is a great place to purchase a new car with exceptional customer service and quality products exceptional customer service and quality products More

by vernonlfowler Verified Customer Verified Customer

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Ricky was amazing and extremely knowledgeable! He waited for over 3 hours for us to come in from out of town to check out a speciality Jeep that we fell in love with. While on the road, he sent He waited for over 3 hours for us to come in from out of town to check out a speciality Jeep that we fell in love with. While on the road, he sent us videos and got the pre-approval process started quickly. He was even available after the sale to discuss any concerns and recommend ways to integrate into the Jeep family. We would definitely work with him and Hayes again! More

by misterpmurray Verified Customer Verified Customer

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I am very pleased with my salesman Ricky Hart. .he made my shopping experience at Hayes easy and helped me get a great deal! .he made my shopping experience at Hayes easy and helped me get a great deal! More

by grube.bill Verified Customer Verified Customer

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Great sales people, everyone super friendly working hard for the customers. Looking forward to going back. for the customers. Looking forward to going back. More

by wmdaviddavis Verified Customer Verified Customer

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I loved that it’s a family owned business and the music of choice was Gospel. Everyone was great and engaging. Ricky Hart was my salesman and he had the biggest smile and a positive impact on me. Ricky of choice was Gospel. Everyone was great and engaging. Ricky Hart was my salesman and he had the biggest smile and a positive impact on me. Ricky was Perfect through this transaction. I have purchased many cars in my lifetime and this one has all of the others beat hands down. I didn’t feel any pressure from him. I felt like being with a family member. From start to finish Ricky made my experience a great one. Ricky was very professional and he was also very personable. Ricky was very knowledgeable on the car that I purchased. I will send anyone who is interested in purchasing a car to Hayes and ask for Ricky Hart what a Perfect name for a man with a Big Hart!!! More

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Ricky was friendly, not pushy, and explained all the bells and whistles on the Sahara jeep, which helped us decide which one was best . bells and whistles on the Sahara jeep, which helped us decide which one was best . More

by janeen2266 Verified Customer Verified Customer

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Ricky was very professional and very strategically methodical when showing the vehicles to me...He exhibited great customer service. Which lead me to buy a vehicle ... Thank you Ricky Yolanda R methodical when showing the vehicles to me...He exhibited great customer service. Which lead me to buy a vehicle ... Thank you Ricky Yolanda Robinson More

by yhurst80 Verified Customer Verified Customer

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Love it! Service was phenomenal! I felt like family! I enjoyed this experience so much. Service was phenomenal! I felt like family! I enjoyed this experience so much. More

by angela.colson Verified Customer Verified Customer

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