Rico Palomino
Rico Palomino at Ghent Chevrolet
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Rico Palomino | Page 2

Product Specialist

Ghent Chevrolet

2715 35th Ave
Greeley, CO 80634

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4.7
37 Reviews

Born and Raised in Colorado, Veteran of the US ARMY, Awarded high marks for Customer Service and Mark of Excellence.

Dealership Experience

28 yrs, 9 mos

Industry Experience

34 yrs, 5 mos

Specialties & Trainings

Cadillac Specialist

Corvette Specialist

View more specialties & trainings
4.7

37 Reviews

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37 Reviews of Rico Palomino

June 23, 2023

Dealership Rating
Employee Rating

Did great work, kept me updated, let me know the cost, had the vehicle ready when I got there. More

by mvcroot2
Service Price Transparency
Recommend Dealer
Yes
Sep 12, 2023

Ghent Chevrolet responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 18, 2023

Dealership Rating
Employee Rating

I was told the work would take 6 days not 30. Of course that was because of scamming the insurance for double the amount of money that was agreed on by the quote. I’d never use the body shop aga More

by clyde.hopkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 22, 2023

Ghent Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (970) 339-2438 to discuss your concerns, as your satisfaction is of utmost importance to us

June 15, 2023

Dealership Rating
Employee Rating

Smooth transaction great service in and out fast! We love our new Cadillac CT5 V. Thank you Louis and Rico! More

by thedenteraser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Reyes, Scott Russell

Sep 13, 2023

Ghent Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Ghent Chevrolet Cadillac and we hope to see you again.

December 07, 2022

Dealership Rating
Employee Rating

Great, attentive staff that truly goes the extra yard for the customer. Jaime, Rico and Ben were great to work with. More

by Craig R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erick Ghent, Scott Russell , Ben Parks, Jaime Quinones

November 16, 2022

Dealership Rating
Employee Rating

They go out of their way to make sure your needs are met with a smile. Ben in parts is great! More

by Taz
Recommend Dealer
Yes

Other Employees Tagged: Ted Hicks , Ben Parks

April 25, 2022

Dealership Rating
Employee Rating

Great team and customer service. Would come back for more cars in the future. Great team members More

by Firechick911
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Ghent, Tim Ervin, Luis Reyes , Jaime Quinones

Apr 25, 2022

Firechick911 responded

Great team and customer service. Would come back for more cars in the future. Great team members

November 13, 2021

Dealership Rating
Employee Rating

I’ve bought 3 new vehicles from Ghent and Rico Palomino! I was treated great every time! From the Sales Management to the salespeople, parts, service, everyone treats you great! If you need a vehicle, new o More

by Steve H
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ervin , Jaime Quinones

Nov 15, 2021

Ghent Chevrolet responded

Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 27, 2021

Dealership Rating
Employee Rating

Raquel was very helpful with the purchase of my New Trailblazer! Very knowledgeable and great to work with. Will definitely recommend her to friends and family! More

by Abigail.Madrigal
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Ghent, Tim Ervin, Luis Reyes , Jaime Quinones

Oct 29, 2021

Ghent Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Raquel here at Ghent Chevrolet! Thanks again for the recommendation, and have an amazing day!

October 07, 2021

Dealership Rating
Employee Rating

Horrible service! Took vehicle in for oil change and tire rotation in the morning was not ready until following day. Ultimately while on the lot(because they couldn't finish an oil change and tire rotation) More

by slermon1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Erick Ghent, Tim Ervin, Luis Reyes , Jaime Quinones, Scott Greer

Oct 11, 2021

Ghent Chevrolet responded

We apologize for your experience and we want to help you. We have contacted authorities and they are investigating this matter. Please understand when your vehicle is parked outside of any business and is vandalized, you would be liable. However, we would still like to assist you. If you would like to talk about it please reach out. . Thank you, Tim Ervin 970-339-2438 xx141

Oct 11, 2021

slermon1 responded

The communication from your service team was “we will call you when your vehicle is ready” so if that is supposed to be interpreted by the customer that it will be ready by end of business my mistake! Also your lot may be well lit but without security cameras facing the area you stage your vehicle it really don’t matter because it didn’t keep my vehicle from being vandalized twice in less then a week’s time. All personal items were removed from the vehicle but that did not stop my whole dashboard ripped out!!

October 06, 2021

Dealership Rating
Employee Rating

Raquel helped us find the car we needed and when any bumps arrived she helped smooth it over. 10/10 More

by Cristian Arriondo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Ghent, Tim Ervin, Luis Reyes , Jaime Quinones, Raquel

Oct 08, 2021

Ghent Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

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