Rio Manalo | Page 2

5 star was awesome. From my initial contact with the receptionist, to the saleswoman I sought out from reviews (Rio Manalo) to the sales Manager to the finance guy. Everyone was professional and courteo receptionist, to the saleswoman I sought out from reviews (Rio Manalo) to the sales Manager to the finance guy. Everyone was professional and courteous. I really appreciAted the non aggressive nature from the staff in terms of selling, it was unlike any car purchasing experience I’ve had with a car. I am a first time Subaru owner and so far I’m not only impressed but if they continue to deliver I will be a repeat customer in several years. Thanks Rio and staff at 5 star. More

by Brandon.k.herrera Verified Customer Verified Customer

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I had a great experience buying my vehicle from this dealership. No one made me feel any pressure whatsoever. Everyone who I spoke to was extremely polite and pleasant to talk to. dealership. No one made me feel any pressure whatsoever. Everyone who I spoke to was extremely polite and pleasant to talk to. More

by rosalyn1908 Verified Customer Verified Customer

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No pressure sales, honest dialogue with the sales person and finance. Very good feeling from start to end. and finance. Very good feeling from start to end. More

by benik Verified Customer Verified Customer

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Rio was an outstanding representative for your company. She was friendly, professional, and just a pleasure to work with. In fact I referred a friend Anne Strong which resulted in selling another outback j She was friendly, professional, and just a pleasure to work with. In fact I referred a friend Anne Strong which resulted in selling another outback just like the one I purchased. Rio gets a 15 out of 10. More

by YNNALJOHNSON Verified Customer Verified Customer

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Even though the car I first wanted was sold as I was heading there, Rio did a great job in getting me into something else that worked for me and my budget. heading there, Rio did a great job in getting me into something else that worked for me and my budget. More

by Jen Snow Verified Customer Verified Customer

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My first visit, so I needed help from a staff member who guided me by phone. Rio took care of my test driven the Impreza I bought. She was especially helping from the paperwork to setting the GPS on my ne guided me by phone. Rio took care of my test driven the Impreza I bought. She was especially helping from the paperwork to setting the GPS on my new car. Bravo to your staff. More

by JJACKS25 Verified Customer Verified Customer

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This was my second car buying experience ever, and it could not have been more smooth. Rio had the car waiting for us to test drive when we got to the dealership, she showed us main features before drivi could not have been more smooth. Rio had the car waiting for us to test drive when we got to the dealership, she showed us main features before driving, and explained things during the very smooth test drive. The paperwork was long, as always, but went smoothly, and in between waits, Rio showed us around the dealership, where to come for service and made sure we didn't have any questions. More

by kerrip13 Verified Customer Verified Customer

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Rio Manalo of Five Star Subaru in Grapevine Texas is outstanding! My wife and I were just checking out cars on our day off (Saturday), she approached us and greeted us right away. Gave us a tour and a outstanding! My wife and I were just checking out cars on our day off (Saturday), she approached us and greeted us right away. Gave us a tour and a test drive to showcase the 2021 Ascent Premium. She went above and beyond helping us get the car we REALLY wanted which was the 2021 Ascent Touring. Love the re-delivery program to help us understand and know better the functions of the car. We are so impressed by Subaru's quality and performance. You guys have just made a forever loyal customer. Already planning on buying another Subaru in the near future! - Jade & Diana E. More

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I really loved working with Rio Manalo. I've never had a salesperson go to the lengths that she did to ensure I had the information I needed to get the right Outback for me. Rio was just perfect in every w salesperson go to the lengths that she did to ensure I had the information I needed to get the right Outback for me. Rio was just perfect in every way - best car buying experience in more years than I'm willing to admit. And Kenny Wilder in the Finance department was a pleasant surprise - that's the part of the car buying experience that's usually cringe-worthy but Kenny made it not only painless, but pleasant. More

by SusanTX Verified Customer Verified Customer

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