David Cheney
David Cheney at Five Star Subaru of Grapevine

David Cheney

General Sales Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

4.8
36 Reviews

I grew up in the Seattle area and moved to Texas in 1996. Have been married 17 years to my beautiful wife, Ellina, have three great kids and three wonderful grand kids. I enjoy working on my home, always remodeling something, have fun water skiing and love spending time going on long walks with my wife. I started in this industry in 2002 after 23 years with Boeing. When I started I wanted to really make a difference in the perception people have about this business. I have found that there are really a lot of very good people in this business, but the overall public perception still hasn't changed much. I know that I can help change that perception one customer at a time. I have worked for a few automotive organizations in the last 18 years and started my career with the Sam Pack Auto Group a little over three and a half years ago when I helped open Five Star Subaru in Grapevine. I truly believe I have found a great match with the Sam Pack team which really aligns with my belie

4.8

36 Reviews

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Dealership Experience

7 yrs, 7 mos

Industry Experience

22 yrs

36 Reviews of David Cheney

April 02, 2024

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Employee Rating

They are THE BEST, period! !! Great sales and after sales service. The people there are wonderful, I always prefer waiting at the dealership and chat with the staff there. Eve More

by Rabi347
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 03, 2024

Five Star Subaru of Grapevine responded

Rabi347, Thank you for reaching out and sharing your experience at Five Star Subaru. We greatly appreciate your feedback and the recognition of so many of our staff. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to 817-438-1700. We're here to help in any way we can. Enjoy your ride! Best regards, Jakob Ritter, Service Director

March 06, 2024

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Friendly, respectful, professional, thorough thoughtful, attentive, flexible, reasonable, all around very nice compared to other experiences in past with car dealers More

by SUZANNE.PEREZ
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Finance Experience
Recommend Dealer
Yes
Mar 07, 2024

Five Star Subaru of Grapevine responded

Suzanne, Thank you so much for your glowing review! We are thrilled to hear about your great experiences at Five Star Subaru. Now, we want to help you enjoy your new Subaru. Stop by or call 817-438-1700 any time. Best regards, Doug Laymon, Sales Manager

February 22, 2024

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Everyone at the dealership was extremely helpful and encouraging. The complete car buying process was a great experience . More

by MELANIE.FORD
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Recommend Dealer
Yes
Feb 23, 2024

Five Star Subaru of Grapevine responded

Melanie, We are so happy you shopped at Five Star Subaru! It is important that we stay connected to help you fully enjoy your new car. Your questions are encouraged at 817-438-1700. An awesome ownership experience is the goal. Thank you, Doug Laymon, Sales Manager

February 16, 2024

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We just bought our second Subaru from the dealership and both experiences have been wonderful and we feel like our business is appreciated. More

by Tracey Smith
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Trade-in Experience
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Recommend Dealer
Yes
Feb 17, 2024

Five Star Subaru of Grapevine responded

Tracey, Congratulations on your latest purchase at Five Star Subaru. We are so honored to have your trust and repeat business. When we can offer our advice, stop by or call 817-438-1700. Your complete satisfaction is the goal. Thank you, Doug Laymon, Sales Manager

February 13, 2024

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Prakash Ebbaru was my sales person and ensured a smooth transaction to get exactly what I wanted. Doug Laymon worked in the background and helped carry the purchase through seamlessly. Brandon Fraikes re More

by DP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 14, 2024

Five Star Subaru of Grapevine responded

DP, Congratulations on your third car from Five Star Subaru. Your loyalty means a lot! When our team can address any new vehicle questions, please reach us at 817-438-1700. We are so grateful to work with you. Thank you, Doug Laymon, Sales Manager

September 29, 2023

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I have purchased a lot of cars in my time. This is probably the 12th vehicle or so that I've bought from the Sam Pack Five Star family, and this is one of the best buying experiences I've had, More

by WILDER.KENNETH
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Semler, Shane Hacker

Sep 30, 2023

Five Star Subaru of Grapevine responded

Congratulations, Kenneth, on the purchase of your new Subaru. Your loyalty to the Sam Pack Auto Group is remarkable and we are all grateful. We value your business and are here to make your ownership experience exceptional. Call us at 817-438-1700. Thank you for your kind remarks, Doug Laymon, Sales Manager

September 25, 2023

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After my experience with Five Star Subaru of Grapevine this will be my dealership from now on. Everything about this dealership was outstanding, from the Sale, the service, the people. All around Fantast More

by PAUBERVIG
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Recommend Dealer
Yes
Sep 25, 2023

Five Star Subaru of Grapevine responded

PAUBERVIG, At Five Star Subaru, we strive to provide the highest level of customer satisfaction, and your trust in us is greatly appreciated. We are here to continue sharing our knowledge so that you and your wife totally enjoy your new Outback. Stop by or reach us at 817-438-1700 with technical or care questions. We value your business and are here to make your ownership experience exceptional. Thanks again, Doug Laymon, Sales Manager

September 19, 2023

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The service at Five Star Subaru is second to none, Bill Klozik is a pleasure to deal with and they provide up front pricing and a no pressure experience More

by ANGELO.SOTELO
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Finance Experience
Recommend Dealer
Yes
Sep 20, 2023

Five Star Subaru of Grapevine responded

Angelo, Congratulations on your new car purchase at Five Star Subaru! Bill is very focused on customer satisfaction and your questions continue to be welcomed at 817-438-1700. We want to help you fully enjoy your Subaru. Thank you for your endorsement and feedback. Sincerely, Doug Laymon, Sales Manager

July 20, 2023

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We really liked Five Star Subaru dealership, very nice people work there, no one was pushing for sale, answering right questions salesman Bill Kozik help us choose right vehicle for our family. Buying More

by jacekorga
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Finance Experience
Recommend Dealer
Yes
Jul 21, 2023

Five Star Subaru of Grapevine responded

We appreciate you at Five Star Subaru, jacekorga. Thank you for shopping with us and for recognizing Bill. Bill is a great source of knowledge. Don't hesitate to call either of us at 817-438-1700 with new car questions. We are here for you. Best Regards, Doug Laymon, Sales Manager

March 31, 2023

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Employee Rating

Great dealership. Love the car.Doug was awesome manager. So was Corbin in finance. Crosstrek is the perfect car More

by shannonRoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2023

Five Star Subaru of Grapevine responded

Hello shannonRoo, Thank you for taking the time to review your Five Star Subaru experience. Customer satisfaction is our goal. Corbin and I want to ensure that you fully enjoy your new Crosstrek. Give either of us a call at 817-438-1700 any time. We appreciate you and your business. Sincerely, Doug Laymon, Sales Manager

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