River Hopkins
River Hopkins at Subaru of Columbia

River Hopkins | Page 4

Service Advisor

Subaru of Columbia

1200 Interstate 70 Dr SW
Columbia, MO 65203

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4.9
633 Reviews
4.9

633 Reviews

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633 Reviews of River Hopkins

April 23, 2026

Dealership Rating
Employee Rating

Dependable. Considerate. Appreciative. Being able to communicate via text is a plus. Great to have a place to stay or if needed shuttle service is available too. More

by MidMO
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

Apr 23, 2026

Subaru of Columbia responded

River and our service team appreciate your praise for our dependable care and considerate attention. We’re glad our text updates, shuttle service, and comfortable waiting area provided added convenience while servicing your Ascent. Thank you for trusting us.

April 23, 2026

Dealership Rating
Employee Rating

Have always been satisfied with the service department at this dealership. Always professional and down to earth. I am glad the McLarty group retained them when they purchased this dealership. More

by ALARACJ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Subaru of Columbia responded

We appreciate hearing you’ve been satisfied with our service staff’s professionalism and approachable manner. River and the entire team value your continued trust in servicing your Subaru Outback. We look forward to helping keep your Outback performing at its best.

April 23, 2026

Dealership Rating
Employee Rating

They are Reliable, easy to work with, and they complete work in a timely manner. More

by freyermuthsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Subaru of Columbia responded

Thank you for your 5-star rating. We’re pleased our team was reliable, easy to work with, and timely with your Subaru. River will be happy to hear your praise.

April 22, 2026

Dealership Rating
Employee Rating

Happy to get the brake problems resolved via warranty. Car drives very nicely. We will be back. More

by TLORD0
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

Apr 22, 2026

Subaru of Columbia responded

We’re glad the warranty repair resolved your brake issue and that your Subaru is running smoothly again. Thank you for choosing us for service and we look forward to your next visit.

April 16, 2026

Dealership Rating
Employee Rating

It is always a pleasure to to drive in for services at Subaru Columbia MO. Service is quick and excellent. More

by sharminirogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Nixon, Nicholas Nixon

Apr 16, 2026

Subaru of Columbia responded

We’re delighted to hear your Subaru Outback service was both fast and excellent. Our team looks forward to making every future visit just as smooth.

April 14, 2026

Dealership Rating
Employee Rating

5 They are awesome. I drive over an hour and a half just to have Subaru of Columbia take care of my car. I don't trust anyone else but you guys to take care of my Sub!!! More

by mccaben37
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

Apr 14, 2026

Subaru of Columbia responded

Thank you for the five-star rating. We’re glad River and our team can give your Subaru Crosstrek the care it deserves, even when you’re driving over an hour and a half. Your trust means a great deal to us.

April 14, 2026

Dealership Rating
Employee Rating

They were amazing and so helpful from start to finish I would highly recommend them and will use them in the future More

by Maamreddy
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

Apr 14, 2026

Subaru of Columbia responded

River and our team appreciate your recommendation for the service on your Nissan Pathfinder. We’re glad we could support you from start to finish, and we look forward to assisting you again in the future.

April 14, 2026

Dealership Rating
Employee Rating

We love Columbia Subaru. They have a family type atmosphere. They care about their customers and go out of their way to help us. More

by RHONDA.L.HARGADINE
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

Apr 15, 2026

Subaru of Columbia responded

Thanks for sharing about your experience with Subaru of Columbia. We appreciate your business, Rhonda, and hope to see you again soon!

Apr 14, 2026

RHONDA.L.HARGADINE responded

We didn’t have to wait long. And River kept me up dated with my service.

April 09, 2026

Dealership Rating
Employee Rating

Got good advice from River and our car was fixed with few problems. We were kept updated and were able to stay in touch to ask questions. More

by chuckthompson75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Merideth

Apr 09, 2026

Subaru of Columbia responded

Hello, thank you for sharing your experience. We’re delighted River offered helpful advice and that your Subaru Ascent was serviced with minimal issues. Knowing you felt informed throughout and could reach out with questions means a lot to us and we look forward to assisting you again.

April 08, 2026

Dealership Rating
Employee Rating

They helped me very quickly, friendly and helpful, and the job was completed very quickly! More

by Lyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shanna Elder, Ethan Weathers , Pete

Apr 08, 2026

Subaru of Columbia responded

River and Ethan are thrilled they could assist your Subaru Crosstrek so promptly. We’re delighted the team’s friendly approach and quick service met your expectations. Thank you for your 5-star feedback.

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