Very friendly, welcoming, proactively inform the
maintenance status. very friendly and welcoming; the team was professional, knowledgeable, efficient, attentive, reliable, and thorough, and they pro
maintenance status. very friendly and welcoming; the team was professional, knowledgeable, efficient, attentive, reliable, and thorough, and they proactively kept me informed about the maintenance status.
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by SIHU1049
Verified Customer
Verified Customer
Other Employees Tagged:
River Hopkins
Apr 06, 2026 -
Subaru of Columbia responded
Thank you for choosing Subaru of Columbia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Overall, my experience was good, but I think it is
terrible to charge $50 a day for a loaner given that my 60,000 mile service took about six hours. Long-term Subaru owners will be put off by that kin
terrible to charge $50 a day for a loaner given that my 60,000 mile service took about six hours. Long-term Subaru owners will be put off by that kind of treatment
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by harpsocket
Verified Customer
Verified Customer
Other Employees Tagged:
River Hopkins
Apr 06, 2026 -
Subaru of Columbia responded
Thanks for sharing about your experience with Subaru of Columbia. We appreciate your business and hope to see you again soon!
Everyone is great and took care of me Complete 5 star
service highly recommend Would use again
service highly recommend Would use again
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by Maamreddy
Verified Customer
Verified Customer
Other Employees Tagged:
River Hopkins
Apr 03, 2026 -
Subaru of Columbia responded
We’re delighted to hear that River and the team took great care of your Nissan Pathfinder and delivered five-star service. Your recommendation means a lot, and we look forward to assisting you again.
The people are great but I will not go back into the show
room again. When I get a new vehicle I will go to someplace else that doesn't have air freshener that make me sick.
room again. When I get a new vehicle I will go to someplace else that doesn't have air freshener that make me sick.
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by LADY.MAJ4
Verified Customer
Verified Customer
Other Employees Tagged:
River Hopkins
Apr 05, 2026 -
Subaru of Columbia responded
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.
Pleasant.
Everyone was very nice to me especially River. The waiting room was clean, and the bottled water exactly what I needed because I forgot to bring mine
Everyone was very nice to me especially River. The waiting room was clean, and the bottled water exactly what I needed because I forgot to bring mine.
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by JIDWSA
Verified Customer
Verified Customer
Other Employees Tagged:
River Hopkins
Apr 02, 2026 -
Subaru of Columbia responded
It’s wonderful to know River and the service team made your visit pleasant. We’re glad the clean waiting area and bottled water kept you comfortable. Thank you for trusting us with your Subaru Legacy service; we look forward to assisting you again.
Came in for a road trip check.
Good communication on any updates that were needed!
Good communication on any updates that were needed!
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by shari_thomas
Verified Customer
Verified Customer
Other Employees Tagged:
River Hopkins
Apr 02, 2026 -
Subaru of Columbia responded
It’s wonderful to know River and our team kept you informed during your Outback’s road trip check. Thank you for trusting us to get your Subaru ready for the journey. Safe travels, and we look forward to helping you again.
Extremely professional, courteous and friendly.
Just good experience with the service department. Really good service.
Just good experience with the service department. Really good service.
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by DDCRAIGHEAD
Verified Customer
Verified Customer
Other Employees Tagged:
River Hopkins
Apr 02, 2026 -
Subaru of Columbia responded
It’s wonderful to hear that River and our team provided such a professional and friendly experience for your Subaru Outback. Thank you for highlighting our courteous approach. We appreciate your five-star review!
Always helpful and get the task done Both Meredith and
Rivers are always top notch in customer service! We trust them
Rivers are always top notch in customer service! We trust them
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by DDCRAIGHEAD
Verified Customer
Verified Customer
Other Employees Tagged:
River Hopkins
Apr 02, 2026 -
Subaru of Columbia responded
We appreciate you highlighting River’s efficient and helpful support. It means a lot that you trust us with your Subaru Outback. We look forward to providing the same top-notch service next time.
Meredith took time to talk to me about my tires and I
didn't feel rushed. She was great.
didn't feel rushed. She was great.
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by ALMDESIGN12
Verified Customer
Verified Customer
Other Employees Tagged:
River Hopkins
Apr 01, 2026 -
Subaru of Columbia responded
Thank you for sharing your experience. We’re delighted River took the time to discuss your tire options for your Subaru Ascent and made sure you never felt rushed.
Always satisfied.
Never any issues. They always call me if there is a problem. Great service department
Never any issues. They always call me if there is a problem. Great service department
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by DAUFR
Verified Customer
Verified Customer
Other Employees Tagged:
River Hopkins
Mar 31, 2026 -
Subaru of Columbia responded
It’s great to hear your Subaru Outback runs smoothly and that River and our service team keep you informed whenever something comes up. We appreciate your trust and look forward to assisting you again.
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