River Hopkins | Page 61

The update text message was a nice touch but it was never updated to "Service" while I was there. Thus, this "nice touch" was a waste of time updated to "Service" while I was there. Thus, this "nice touch" was a waste of time More

by FATTIREDBIKER Verified Customer Verified Customer

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The service was prompt and it was dependable. I was quite happy with the whole experience. I was quite happy with the whole experience. More

by MINTURNN Verified Customer Verified Customer

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Friendly atmosphere. Timely service. Willing to provide professional service with courtesy. Comfortable waiting area for customer. Timely service. Willing to provide professional service with courtesy. Comfortable waiting area for customer. More

by NBMG2626 Verified Customer Verified Customer

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Excellent customer service! ! Ethan and others handled the regular oil change and replaced my windshield without a hitch. ! Ethan and others handled the regular oil change and replaced my windshield without a hitch. More

by BWHITESIDES55 Verified Customer Verified Customer

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The team at Subaru always very professional. River and Shanna had me in and out in 30 minutes. River and Shanna had me in and out in 30 minutes. More

by KATHY.KATHY1122 Verified Customer Verified Customer

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They always take great care of me and my Outback! River is awesome... Thank you! River is awesome... Thank you! More

by ROASTMASTER.LEE5D Verified Customer Verified Customer

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Have always received wonderful service from the staff. Most of them that we work with have been there a long time. Keep them!! Most of them that we work with have been there a long time. Keep them!! More

by DAUFR Verified Customer Verified Customer

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The staff are amazing & super friendly! They took our car in without an appointment. We had the oil change/ tires rotated in no time. They took our car in without an appointment. We had the oil change/ tires rotated in no time. More

by BUCKLEW2002 Verified Customer Verified Customer

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The service department personnel, Shanna and River, that I interacted with were courteous and helpful. They told me that I could follow the progress of the maintenance on my vehicle via text messaging and i I interacted with were courteous and helpful. They told me that I could follow the progress of the maintenance on my vehicle via text messaging and it worked flawlessly. My vehicle was ready sooner than I actually expected as I elected to wait for it and that was a pleasant surprise as it allowed me to get to other tasks I had in town sooner. I paid exactly what I expected to pay for the service and they told me how much my next maintenance was likely to cost. I liked the principle of no surprises. Finally, on top of all that, they processed my payment themselves as the cashier was at lunch at the time I was ready to leave. I thought that I would be disappointed as the dealership had changed ownership after literally decades at this location but such was not the case. Please keep up the good work. More

by NEVDAV Verified Customer Verified Customer

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River is always so incredibly helpful and I trust his opinion on my vehicle care. My car is serviced regularly and exclusively at this dealership and I have always felt their input and care was genuine. opinion on my vehicle care. My car is serviced regularly and exclusively at this dealership and I have always felt their input and care was genuine. More

by ALOMADEVAUX Verified Customer Verified Customer

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