River Hopkins | Page 65

The staff are amazing & super friendly! They took our car in without an appointment. We had the oil change/ tires rotated in no time. They took our car in without an appointment. We had the oil change/ tires rotated in no time. More

by BUCKLEW2002 Verified Customer Verified Customer

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The service department personnel, Shanna and River, that I interacted with were courteous and helpful. They told me that I could follow the progress of the maintenance on my vehicle via text messaging and i I interacted with were courteous and helpful. They told me that I could follow the progress of the maintenance on my vehicle via text messaging and it worked flawlessly. My vehicle was ready sooner than I actually expected as I elected to wait for it and that was a pleasant surprise as it allowed me to get to other tasks I had in town sooner. I paid exactly what I expected to pay for the service and they told me how much my next maintenance was likely to cost. I liked the principle of no surprises. Finally, on top of all that, they processed my payment themselves as the cashier was at lunch at the time I was ready to leave. I thought that I would be disappointed as the dealership had changed ownership after literally decades at this location but such was not the case. Please keep up the good work. More

by NEVDAV Verified Customer Verified Customer

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River is always so incredibly helpful and I trust his opinion on my vehicle care. My car is serviced regularly and exclusively at this dealership and I have always felt their input and care was genuine. opinion on my vehicle care. My car is serviced regularly and exclusively at this dealership and I have always felt their input and care was genuine. More

by ALOMADEVAUX Verified Customer Verified Customer

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River kept me informed and the work was performed quickly! Great job all in all. quickly! Great job all in all. More

by NKASSABAUM Verified Customer Verified Customer

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I was a walk-in customer for an oil change and a tire rotation. The people got me in and out fast. rotation. The people got me in and out fast. More

by DDSCRNA Verified Customer Verified Customer

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Given these are new owners, only have one oil change visit since the change. That was very positive with responsive service from the service managers. It would be helpful, though, to reinstate drive i visit since the change. That was very positive with responsive service from the service managers. It would be helpful, though, to reinstate drive ins gor oil changes,etc. More

by TERRETTT Verified Customer Verified Customer

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great customer service polite and done in a timely manner. will defiatley be returning soon. manner. will defiatley be returning soon. More

by RENTALS3 Verified Customer Verified Customer

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Subaru of Columbia is ONE of the BEST Vehicle Dealerships in Columbia, Missouri Every level of staff here is fantastic. River Hopkins is ONE of the BEST service advisors , I met in my 4 X DECA Dealerships in Columbia, Missouri Every level of staff here is fantastic. River Hopkins is ONE of the BEST service advisors , I met in my 4 X DECADES living and dealing with Car Dealerships in the USA; in the states of New York , New Jersey , Missouri ( Ballwin, Columbia). More

by SRIYAN Verified Customer Verified Customer

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It was difficult to get info from the call center. Once I got River this week, everything went great! Once I got River this week, everything went great! More

by BABS.ELMORE Verified Customer Verified Customer

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River is excellent always takes care of our needs. There service department is first rate. Keep up the good work! There service department is first rate. Keep up the good work! More

by LBCREST6505 Verified Customer Verified Customer

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