Rob Carlson
Rob Carlson at Rallye Motors

Rob Carlson | Page 74

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

Contact Me
4.9
739 Reviews

I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.

Dealership Experience

11 yrs, 1 mo

Industry Experience

30 yrs, 4 mos

4.9

739 Reviews

Write a Review

739 Reviews of Rob Carlson

March 22, 2018

Dealership Rating
Employee Rating

Service Rob Carlson is always a pleasure to work with. He is timely, patient, and cooperative. He always goes above and beyond to make sure all concerns are t More

by GTAGERAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 22, 2018

Dealership Rating
Employee Rating

Excellent And fu and Rob Carlson are friendly and provide great service and followed up I will recommend to my friend and my family Thank you very much More

by ylc113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Fu

March 22, 2018

Dealership Rating
Employee Rating

Rallye Mercedes number 1 I have been working with rob Carlson for a number of years and he is wonderful. Rallye service center is one of the best I have ever dealt with. Als More

by BLIV7900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katie Lyons , Tom Walton

March 22, 2018

Dealership Rating
Employee Rating

Robert Carlson was fantastic great customer service, Robert deserves a raise - extremely attentive and made sure it was a smooth experience. Robert definitely deserves a promoti More

by BRIANB11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 22, 2018

Dealership Rating
Employee Rating

NEVER SATISFIED While the service consultant is always a pleasure, the issues with the trucks are never completely addressed! The service dept takes shortcuts with th More

by SIVANREGINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 28, 2018

Rallye Motors responded

Good morning, Thank you for sharing your feedback with us. We take pride in the quality of our Service Department and after 60 years of doing business, we know that taking shortcuts is never the right way to correctly perform any repairs. In regards to efficiency, we do our best to have repairs completed in a timely manner but occasionally we don't meet our goals. I am happy to hear that you've been happy with your Service Advisor, Rob. If you have any questions please do reach out to us at 516-625-1000. Aaron, Social Community Team

March 22, 2018

Dealership Rating
Employee Rating

Outstanding!!! I have been purchasing and servicing at Rallye for many years. Always First-Class service and Rob just couldn't be more polite or helpful! LOVE THEM!! More

by SCOTT.LEVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 06, 2018

Dealership Rating
Employee Rating

20 years with Rallye MB I have purchased/leased more than a dozen MB's; C-E & S class models since 1997. Each experience a pleasure-all with a single sales professional-Larry More

by Raymond D'Alessio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Greco

May 03, 2017

Dealership Rating
Employee Rating

Fantastic Service Advisor Robert Carlson is an honest, thorough and friendly service advisor. The attention he pays to his clients makes him an invaluable asset to the Rallye More

by Cucinella Kimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2017

Rallye Motors responded

Thank you for your feedback of Rob! I'm happy to hear that you've been satisfied with your service experience at Rallye Motors, and look forward to your next visit!

July 17, 2016

Dealership Rating
Employee Rating

Very pleasant! My advisor Rob Carlson was very professional making my visit very pleasant.The waiting room and amenities are customer friendly. My vehicle was return More

by Eddie MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2016

Rallye Motors responded

Thank you for this excellent feedback, and for choosing Rallye Motors to service your Mercedes-Benz! Please do not hesitate to contact us if there's anything else you need, our Sales, Service and Parts teams are here to assist you!

...
74

Dealership Inventory (453 Vehicles)

used 2024 Mercedes-Benz GLE 350 car, priced at $47,725
2024 Mercedes-Benz GLE 350
used
Polar White exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz EQS 450 car, priced at $44,843
2023 Mercedes-Benz EQS 450
used
Alpine Gray exterior
Automatic
All-wheel Drive
used 2022 Mercedes-Benz GLC 300 car, priced at $35,551
2022 Mercedes-Benz GLC 300
used
White exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz C-Class car, priced at $36,504
2023 Mercedes-Benz C-Class
used
Gray exterior
Automatic
All-wheel Drive
used 2021 Mercedes-Benz S-Class car, priced at $62,174
2021 Mercedes-Benz S-Class
used
Black exterior
Automatic
All-wheel Drive
used 2024 Mercedes-Benz E-Class car, priced at $57,174
2024 Mercedes-Benz E-Class
used
White exterior
Automatic
All-wheel Drive