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Rob Carlson
Rob Carlson at Rallye Motors

Rob Carlson

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.9
731 Reviews

I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.

Dealership Experience

10 yrs, 10 mos

Industry Experience

30 yrs, 1 mo

4.9

731 Reviews

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731 Reviews of Rob Carlson

August 30, 2026

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Employee Rating

Very efficient, easy to schedule, keep in constant communication. Extremely professional and courteous. Recommend them highly More

by Burtonweston
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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Aug 31, 2026

Rallye Motors responded

Thank you for your kind feedback! We’re glad the scheduling process was easy and that our team kept you informed throughout. We truly appreciate your recommendation and look forward to assisting you again!

August 30, 2026

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Employee Rating

Good experience. Service advisor is top notch. Work done timely. Would recommend to other people More

by MIA8297
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 30, 2026

Rallye Motors responded

Thank you for your feedback! We’re glad you had a smooth experience and that our service advisor provided excellent support. We appreciate your recommendation and look forward to serving you again!

August 17, 2026

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Quick and excellent service as always. Rob has been clear about the service and the parts. More

by ASHISH0
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 17, 2026

Rallye Motors responded

Thank you for the great feedback! We’re glad Rob continues to provide clear, helpful communication and that you consistently receive quick and excellent service. We truly appreciate your continued trust!

August 12, 2026

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Service advisor Rob Carlson was very responsive and helpful. Usual first rate experience with Rallye’s service department More

by Burtonweston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 13, 2026

Rallye Motors responded

Thank you for the great feedback! We're glad Rob was responsive and helpful and that you continue to receive the first-rate service you expect from the Rallye service team. We truly appreciate your continued trust!

August 12, 2026

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Rob Carlson and staff are the most professional staff in town! The dealership is Very clean and helpful in every way. More

by LLIPARI
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Recommend Dealer
Yes
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Aug 13, 2026

Rallye Motors responded

Thank you for the kind words! We're glad Rob Carlson and our team provided professional, helpful service and that you enjoyed our clean and welcoming dealership. We truly appreciate your support!

August 10, 2026

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Employee Rating

I had emergency with my auto over the weekend my car was towed to the dealership. First thing Monday morning Robert Carlson Service Advisor have contacted me and assured me that he got my car under control More

by eddyrajwan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 10, 2026

Rallye Motors responded

Thank you for sharing your experience! We're glad Robert was able to provide prompt communication, reassurance, and exceptional service during a stressful situation. We truly appreciate your kind words and will be sure to share them with him!

August 07, 2026

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Employee Rating

I would only recommend Rob Carlson in service department. He gets you in quick, explains the issues gets working on it and puts the car back on the road as quickly as he can. He constantly communicate during More

by MO28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 08, 2026

Rallye Motors responded

Thank you for recognizing Rob Carlson! We're glad he consistently provides prompt service, clear explanations, and frequent updates throughout the process. We truly appreciate your kind words and will be sure to share them with Rob!

August 02, 2026

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Good experience with this dealership. I’ve Been going there for years and am very pleased. More

by MIA8297
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 02, 2026

Rallye Motors responded

Thank you for your continued loyalty! We're glad you've had consistently positive experiences with our team over the years. We truly appreciate your trust and are grateful to have you as a longtime customer!

August 02, 2026

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I am always impressed with the level of professionalism shown in the sales and service department. More

by TANCAM
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent LaRosa, Ramiro Milian

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Aug 02, 2026

Rallye Motors responded

Thank you for your kind feedback! We're pleased to hear that the professionalism of both our sales and service teams continues to impress you. We truly appreciate your confidence in our team!

July 30, 2026

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Employee Rating

Reliable, fast, and professional. Will definitely use their service department in the future. Great service. More

by captaincigar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 30, 2026

Rallye Motors responded

Thank you for your wonderful feedback! We're delighted to hear you found our service reliable, fast, and professional. We truly appreciate your trust and look forward to taking care of your vehicle again in the future!

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