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Rob Carlson
Rob Carlson at Rallye Motors

Rob Carlson

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.9
717 Reviews

I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.

Dealership Experience

10 yrs, 8 mos

Industry Experience

29 yrs, 11 mos

4.9

717 Reviews

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717 Reviews of Rob Carlson

June 25, 2026

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Hands down the best Mercedes dealership in New York. Rob Carlson is amazing for service. More

by TLAMPERT13
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Recommend Dealer
Yes
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Jun 25, 2026

Rallye Motors responded

Thank you for the wonderful review! We're honored by your kind words and thrilled to hear that Rob Carlson provided an amazing service experience. We truly appreciate your support and look forward to serving you again!

May 20, 2026

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Outstanding service, attention to detail, and professionalism. The dealership is always clean, organized, and customer-ready. Highly recommend. My vehicle was ready and cleaned . Communication wi More

by MRIOS0351
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Service Communication
Recommend Dealer
Yes
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May 20, 2026

Rallye Motors responded

Thank you for your kind feedback! We’re glad to hear you were pleased with the service, attention to detail, and overall experience. It’s great to know Rob Carlson provided excellent communication and that your vehicle was returned clean and ready to go. We truly appreciate your recommendation and look forward to serving you again!

May 15, 2026

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Rob is always a pleasure to work with and very thorough. I feel confident when I drop the car off that it will be taken care of. More

by PCN1
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Recommend Dealer
Yes
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May 15, 2026

Rallye Motors responded

Thank you for your positive review, We’re so glad to hear Rob continues to provide thorough, reliable service and gives you confidence when leaving your vehicle with us. We truly appreciate your trust and look forward to serving you again!

May 13, 2026

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Nobody does it better. Rob consistently provides impeccable service. He is thorough and always ensures that the entire process is painless. More

by Stembi29
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Workmanship
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Recommend Dealer
Yes
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May 13, 2026

Rallye Motors responded

Thank you for the amazing feedback! We truly appreciate your kind words about Rob. Providing impeccable service and making the process smooth and stress-free is exactly what we strive for. We’re grateful for your trust and look forward to helping you again in the future!

May 08, 2026

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Patrick was very polite and professional. He got the car back to me in a timely manner which I really appreciated. I must say I find these constant surveys a bit annoying! More

by FROGOBC
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli, Patrick Ripley

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May 08, 2026

Rallye Motors responded

Thank you for your feedback! We’re glad to hear Patrick provided polite, professional service and got your vehicle back to you quickly. We truly appreciate you taking the time to share your experience. We also understand your thoughts about the surveys and appreciate your honesty. Thank you again for choosing us, and we look forward to serving you in the future!

May 07, 2026

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Rob Carlson is a much trusted advisor who is a principal reason I patronize Rallye Morors. He’s an asset to the company. Jay Johanas is efficient, professional and knowledgeable on the dealer side. More

by Voiture11
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jay Johanas, Philip Josephy

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May 07, 2026

Rallye Motors responded

Thank you for your thoughtful feedback! We’re truly grateful for your continued trust and loyalty to Rallye Motors. It’s wonderful to hear that Rob Carlson has consistently been a trusted advisor and such an important part of your experience with us. We also appreciate your kind words about Jay Johanas and his professionalism, efficiency, and knowledge. We’re fortunate to have both of them on our team, and we’ll be sure to share your comments with them. Thank you again for your support!

April 23, 2026

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Great experience every time I take my vehicle to this service center. Rob Carlson is an amazing service advisor and great to work with. More

by dezel2k
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Recommend Dealer
Yes
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Apr 23, 2026

Rallye Motors responded

Thank you for your kind feedback! We’re so glad to hear you consistently have a great experience with our service center and that Rob Carlson continues to take excellent care of you. We’ll be sure to share your kind words with him. We truly appreciate your support and look forward to seeing you again!

April 21, 2026

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With attention to detail combined with speed, Rob Carlson is the best. I recommend the service department in general and Rob specifically! More

by pallen777
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Workmanship
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Recommend Dealer
Yes
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Apr 21, 2026

Rallye Motors responded

Thank you for the great feedback! We’re thrilled to hear Rob Carlson provided such attentive and efficient service. We truly appreciate your recommendation of both Rob and our service department, and we look forward to assisting you again in the future!

April 21, 2026

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Rob Carlson always makes my experience quick and easy! I’d recommend him to everyone. More

by G
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Recommend Dealer
Yes
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Apr 21, 2026

Rallye Motors responded

Thank you for your kind words! We’re so glad to hear Rob Carlson consistently makes your experience quick and easy. We truly appreciate your recommendation and look forward to seeing you again at Rallye Motors!

April 11, 2026

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Rallye Motors never misses a beat when it comes to the customer. Rob Carlson is absolutely wonderful to deal with. Patient and caring. My husband had dealt with them through at least three leases. I hav More

by acola1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Bianchi

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Apr 11, 2026

Rallye Motors responded

Thank you so much for your heartfelt review and continued trust in Rallye Motors. We are truly honored by your loyalty over the years and are especially grateful for your kind words about Rob Carlson. It means a great deal to hear that he has been patient, caring, and supportive throughout your experiences with us. We sincerely appreciate your trust in our team and are here for you whenever you need us. Thank you again for being part of the Rallye family.

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