Dealership Experience
7 yrs, 4 mos
260 Reviews
Write a Review260 Reviews of Rob Chandler
February 05, 2025
Bob Chandler does an outstanding job in the Service Department. My new Explorer came equipped with faulty struts. I originally thought that’s how new vehicle came that way. When weather started getter Department. My new Explorer came equipped with faulty struts. I originally thought that’s how new vehicle came that way. When weather started getter colder, the rattling became louder. I brought it in & had Bob’s guys look at it. I had new struts a couple weeks later & everything runs smooth now. More
December 19, 2024
This was my first time using colonial Ford for service and Jennifer made it so easy. My car was towed there so I didn't have an appointment but Jennifer couldn't have been nice and more accomodations. She and Jennifer made it so easy. My car was towed there so I didn't have an appointment but Jennifer couldn't have been nice and more accomodations. She had a repair quote the next day and it was fixed that day as well. Everything was simple and turnkey. I would definitely utilize colonial Ford for my service needs in the future. More
Other Employees Tagged: Jennifer Lewis
December 12, 2024
The service is always prompt. Staff is knowledgeable and always courteous. They go above and beyond when it comes to service and issues the come up along the way. Staff is knowledgeable and always courteous. They go above and beyond when it comes to service and issues the come up along the way. More
Other Employees Tagged: Phil Kallenberg, Suzanne Vantre , Jennifer Lewis
December 04, 2024
The experience and service was superb. The staff was knowledgeable and very courteous. The time spent with the vehicle was as predicted and in a timely fashion. The staff was knowledgeable and very courteous. The time spent with the vehicle was as predicted and in a timely fashion. More
Other Employees Tagged: Jennifer Lewis
November 25, 2024
What a great experience. Rodrigo was so knowledgeable and professional. It was such an easy, no hassle experience buying at Colonial Ford Marlboro! Shout out to their en Rodrigo was so knowledgeable and professional. It was such an easy, no hassle experience buying at Colonial Ford Marlboro! Shout out to their entire team as they found exactly what I wanted, got it there quickly, and made the whole transaction about the buyer. Love my new bronco and Colonial Ford! More
Other Employees Tagged: Mark Babineau , Moises Lima, Rodrigo Perez
November 17, 2024
Excellent service and reasonable prices. Scheduled service online and my appointment time was available exactly when I expected. Scheduled service online and my appointment time was available exactly when I expected. More
Other Employees Tagged: Silvio Ruisi, Mark Babineau, Matt Lewis, Phil Kallenberg, Suzanne Vantre , Jennifer Lewis, Moises Lima
November 07, 2024
I was pleasantly greeted by the sales team who probably noticed my wife also drove a Ford Explorer. The service team was extremely professional, and the service manager went out of his way to make sure all noticed my wife also drove a Ford Explorer. The service team was extremely professional, and the service manager went out of his way to make sure all of our needs were accommodated. I would recommend Marlboro Ford and Colonial to all of my friends And business acquaintance More
Other Employees Tagged: Mark Babineau
October 31, 2024
The last time that I had an appointment to get my car fixed, Sue made a miracle happen when it came to getting a window regulator for my old 2007 Mercury Grand Marquis. My car was repaired within two hou fixed, Sue made a miracle happen when it came to getting a window regulator for my old 2007 Mercury Grand Marquis. My car was repaired within two hours while I waited which was quite convenient for me because I live far away. I can depend on Colonial Ford to fix my car when my local mechanic isn't able to handle the repair. The Service Department at Colonial Ford has taken care of me and my car for over five years now. So far, every time that I have needed service from Colonial Ford I have left the dealership as a satisfied customer. I can't say enough good things about Sue, Phil, Jennifer and Rob. More
Other Employees Tagged: Phil Kallenberg, Suzanne Vantre , Jennifer Lewis
October 18, 2024
Rob always goes above and beyond to deliver amazing customer service. We always feel assured that whatever issue we need fixed, will get resolved in a timely and efficient manner. We will always recomm customer service. We always feel assured that whatever issue we need fixed, will get resolved in a timely and efficient manner. We will always recommend Colonial Ford in Marlborough for any servicing needs ! Thank you! More
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