Rob Chandler | Page 7

Although the service was a basic oil change,I was impressed by how easy scheduling atime to bring the vehicle in was. I asked for a tire assessment and received great assistance along with info on wh impressed by how easy scheduling atime to bring the vehicle in was. I asked for a tire assessment and received great assistance along with info on when the brakes may need attention/work performed. Very professional. M- More

by LAMDPE70 Verified Customer Verified Customer

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My Modem malfunctioned (again) maybe due to a low battery (?). The WiFi hotspot want working and there was also no communication with my Ford app on my iPhone nor with the Ford dealerships computers. The mec (?). The WiFi hotspot want working and there was also no communication with my Ford app on my iPhone nor with the Ford dealerships computers. The mechanics worked diligently to diagnose the issue and fix it. Bought a new battery just in case and I needed new tires (both the battery and the tires were original from 2019). I got ~89K on the tires and battery so that is good. Had the 90K service with oil change while there. Thanks to all! More

by Doc Joe Verified Customer Verified Customer

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Great service and great people. Always friendly and attentive to our needs. Knowlege and experienced. Always friendly and attentive to our needs. Knowlege and experienced. More

by rchand1 Verified Customer Verified Customer

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Good customer service, good communication skills, management step in to solve simple issues, selling skills where management step in to solve simple issues, selling skills where More

by COLONTREX Verified Customer Verified Customer

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They are always able to fit me in, work is done promptly and I am always satisfied with the results. and I am always satisfied with the results. More

by MarlBXT24 Verified Customer Verified Customer

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Always the best. Easy to make an appointment, and our vehicles are always ready when promised. I would definitely recommend Easy to make an appointment, and our vehicles are always ready when promised. I would definitely recommend More

by mlc3264 Verified Customer Verified Customer

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Always polite and efficient. I’m confident that I’m in good hands with their customer service I’m confident that I’m in good hands with their customer service More

by afbaker1967 Verified Customer Verified Customer

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Bob Chandler does an outstanding job in the Service Department. My new Explorer came equipped with faulty struts. I originally thought that’s how new vehicle came that way. When weather started getter Department. My new Explorer came equipped with faulty struts. I originally thought that’s how new vehicle came that way. When weather started getter colder, the rattling became louder. I brought it in & had Bob’s guys look at it. I had new struts a couple weeks later & everything runs smooth now. More

by BB4692 Verified Customer Verified Customer

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This was my first time using colonial Ford for service and Jennifer made it so easy. My car was towed there so I didn't have an appointment but Jennifer couldn't have been nice and more accomodations. She and Jennifer made it so easy. My car was towed there so I didn't have an appointment but Jennifer couldn't have been nice and more accomodations. She had a repair quote the next day and it was fixed that day as well. Everything was simple and turnkey. I would definitely utilize colonial Ford for my service needs in the future. More

by ROBERTGOVONI Verified Customer Verified Customer

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The service is always prompt. Staff is knowledgeable and always courteous. They go above and beyond when it comes to service and issues the come up along the way. Staff is knowledgeable and always courteous. They go above and beyond when it comes to service and issues the come up along the way. More

by al_veras Verified Customer Verified Customer

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