Rob Daily | Page 4

Awesome dealership! We always go to this dealership for service but hadn't purchased a new Subaru from them until recently. The entire buying process at this dealership w We always go to this dealership for service but hadn't purchased a new Subaru from them until recently. The entire buying process at this dealership was straight forward, easy, friendly, and quick. They didn't play any of the usual sales games when purchasing the car and we were able to agree on a deal within 10-15 minutes. Our salesman, Fred, was wonderful. Very friendly. He checked in with us throughout the process even when his part was done and made sure he saw us again before we left. Ginger was great when we went through all the extra options available and helped us find a customized solution that only included what we wanted. Mike is always great to work with and answered all questions we had before our purchase. I normally hate the process to buy a car but this experience was by far the best one I've had. More

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It was a dark and stormy night! Well, maybe not. But this is a true story. We purchased a 2015 Outback approximately one year ago. In early December we began having issues with "c Well, maybe not. But this is a true story. We purchased a 2015 Outback approximately one year ago. In early December we began having issues with "check engine" lights on the dash. Over the next six weeks my very capable and understanding service advisor probably took a deep breath every time she saw me come through the door. I eventually became very friendly with the service manager. When it got to the point where I was chatting with Subaru engineers I knew I had a serious issue. These dedicated professionals repeatedly tried to resolve the issue with progressively more complicated fixes. When replacing the cars computer failed to fix the problem they decided a complete new wiring harness was in order. At this point I went looking for my sales representative. We wanted a different car. To his surprise and ours, dealership management and the folks from Subaru were already working in this direction. Within two days we were driving home in our new 2016 Outback. The folks from Subaru and the dealership did the right thing, stepped up to the plate and made loyal believing customers out of these first-time Subaru buyers. Being upright on the planet for nearly seven decades I have had more than my share of interaction with dealerships. Given the usual rap on big companies and big dealerships it was overwhelming to discover that some folks really do care about their product, their service and customer satisfaction. In the final analysis, it was an awesome experience. Special thanks to Dulci, Gil, Matt and Rob. A tip of the hat to Richard and Lisa Cvijanovich and their entire staff at Subaru Superstore of Chandler. And our eternal gratitude to the folks at Subaru for standing behind their product. David and Melodie Coons, Gilbert, Arizona More

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two-4-two-n-12 How better can we express our complete satisfaction and confidence in the dealership, staff and our salesman Seton Faircloth than by taking deliver o How better can we express our complete satisfaction and confidence in the dealership, staff and our salesman Seton Faircloth than by taking deliver of two 2016 Subarus 4 the two of us in 12 days? Since we were so pleased about our first experience the decision as to where to purchase our second car was easy. She's happy with her Outback and I am happy with my Forester. More

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A pleasure to do business with This is a first class operation. We have dealt with several employees, all of whom have been professional and customer service oriented. A special t This is a first class operation. We have dealt with several employees, all of whom have been professional and customer service oriented. A special thanks to Seton Faircloth for his likeable demeanor and well-prepared vehicle tour of the Subaru EyeSight and Subaru Starlink technologies. The owners here are genuinely good people--don't hesitate to give this dealership your patronage. You'll be glad you did. More

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New Owner Meeting Recently bought a Subaru and the dealership organized a New Owner's meeting. To go over the dealership's service department and answering various ques Recently bought a Subaru and the dealership organized a New Owner's meeting. To go over the dealership's service department and answering various questions. The event was very great...very informative and laid back. More

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1st Subaru Had a blast buying my 1st Subaru. Seton Faircloth the sales associate was very honest and professional. Made the sale very simple and clean. The sales Had a blast buying my 1st Subaru. Seton Faircloth the sales associate was very honest and professional. Made the sale very simple and clean. The sales manager was awesome as well. More

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my new Outback Seton was awesome. Professional, courteous and straight shooting. I would highly recommend anyone interesting in a new Subaru to go see Seton at this Seton was awesome. Professional, courteous and straight shooting. I would highly recommend anyone interesting in a new Subaru to go see Seton at this family owned dealership. I could not be happier w my experience in purchasing my new Outback. More

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Awesome!!! Having bought cars over a period of 42 years, this was by far the most pleasurable and enjoyable buying experience. We had done our research and had Having bought cars over a period of 42 years, this was by far the most pleasurable and enjoyable buying experience. We had done our research and had narrowed down our choice to 3 vehicles and then went to check them out and test drive. During every step from the initial meeting to when we made our decision to buy the Subaru Forester, we could not have been treated better and more fairly. There was no presure and everything was explained completely and with no "gimmicks". When we were in the dealership for the purchase, we were very impressed with the professionalism and appearance of the dealership. We met the wife of the husband and wife owners and she was very gracious and friendly (and had a good sense of humor). Jack Callaghan, the sales person could not do enough to make sure we had everthing we needed (he also had a good sense of humor) Brent the F&M manager was equally professional (and had a sense of humor). We felt that the entire organization must be happy with where they work and it shows. Oh, the car! Yes it's exactly what we were looking for and we are looking forward to many safe and comfortable miles ahead. More

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Used Vehicle - Very CLEAN Seton was our salesman. Greeted immediately and gave us the Subaru background and how the owners prides themselves on quality. We ended up looking at Seton was our salesman. Greeted immediately and gave us the Subaru background and how the owners prides themselves on quality. We ended up looking at a used Santa Fe and both of us fell in love with it. However, neither my fiancé nor I intended on buying a car that day Seton insisted that he could make the numbers work for us. He and Rob did not disappoint, thanks to Lisa, one of the owners who bumped our trade in value a few hundred dollars more to get us to drive away in our new Santa Fe. Overall, great experience. Don't count Subaru out on your next vehicle purchase, they have some wonderful people working there and you'll be treated like a VIP. More

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First time buyer with great customer service! Im a first time buyer and Curt Kemper was a huge help! He wasn't pushy in any way and had all the answers to my questions. He put my mind at ease an Im a first time buyer and Curt Kemper was a huge help! He wasn't pushy in any way and had all the answers to my questions. He put my mind at ease and was a huge help with giving me different options with vehicles, costs, etc. I highly recommend this Subaru dealership to anybody who wants service that is honest, friendly, and thorough. They're the best! More

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