Rob Gable | Page 17

I informed the service department I had already had the vehicle at Maplewood Toyota and they said the engine was bad. I wanted a 2nd opinion on what exactly was wrong with the engine and if it was fixable vehicle at Maplewood Toyota and they said the engine was bad. I wanted a 2nd opinion on what exactly was wrong with the engine and if it was fixable because I did drive the vehicle after I got it back from Maplewood Toyota. We have done a fair amount of business with SC Toyota so had faith they would be helpful with our request. But all I was told yet again was the engine needed to be replaced with no details about what was wrong with the engine which I asked for. I was told a number of other things that were totally incorrect like they had it started, but then could not get it started again. I know this because the person who worked on the car helped me load it on a car dolly when I came to pick it up. Then when I got it home I put a battery charger on it and it started right up. Then drove it off the dolly and on to a different flat bed trailer of a person who purchased the vehicle from me. Again, I got none of the service I asked for and on top of that was told very wrong information. Personally I feel our money should be returned plus the cost of me towing the vehicle to your service center to have it looked at. We purchased the vehicle with a service plan new from SC Toyota new and just recently purchased a new Toyota Highlander with a service plan. But don't think we will be back or at least look for a new Toyota dealer in the future. Chad & Robyn Atkinson. More

by ATKINSONCHAD Verified Customer Verified Customer

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Excellent and professional service, couldn't be happier. Toyota is a top notch company, to be very proud of. Toyota is a top notch company, to be very proud of. More

by EXCELDOGTRAINING2002 Verified Customer Verified Customer

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They always get me in and out, and seem to know what they are doing. Easy people to get along with as well. are doing. Easy people to get along with as well. More

by jessicasaatzer2 Verified Customer Verified Customer

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Very quick service and friendly staff. Price was great too! Excellent communication about what my Prius wii need in the future. Price was great too! Excellent communication about what my Prius wii need in the future. More

by GRUNKE1 Verified Customer Verified Customer

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Excellent service and prompt response. Good prices. Answered all my questions and gave good explanations. Good prices. Answered all my questions and gave good explanations. More

by timothybang82 Verified Customer Verified Customer

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by djbut Verified Customer Verified Customer

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Always highly efficient, professional & consistent. The service is second to none & I never doubt their integrity. The service is second to none & I never doubt their integrity. More

by gregandkarla Verified Customer Verified Customer

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If you have nothing to do for two hours then this is the place for you. I went in for an oil change and tire rotation and a recall. They found a nail in a tire so that was fixed. Some one signed off on the place for you. I went in for an oil change and tire rotation and a recall. They found a nail in a tire so that was fixed. Some one signed off on the recall that did not have authority to do that. So my vehicle had to go back for a Master Tech to sign off. The Service Department took the charge off for the tire rotation and fixing my tire. So I give the Service Department an A+. More

by DLEISENSCHENK Verified Customer Verified Customer

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On time, clean waiting room, free beverages, prompt and courteous employees, checking out was easy and free car wash courteous employees, checking out was easy and free car wash More

by thaiqduong Verified Customer Verified Customer

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The work was done well. Rob Gable the Service Adviser is very helpful and honest. I feel secure having him handle my service. He explains things well to me. Additionally, th Rob Gable the Service Adviser is very helpful and honest. I feel secure having him handle my service. He explains things well to me. Additionally, the technician, Dakota Linton did a fine job. I appreciate that he did not overfill the car with oil but did it just right. More

by larry.spoden Verified Customer Verified Customer

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