Rob Gable | Page 39

Very confusing when dropping the car off and where to go for picking it up. Did not have an appointments so appreciated getting in. Had no idea it was going to be such bad news and expensive to get the part for picking it up. Did not have an appointments so appreciated getting in. Had no idea it was going to be such bad news and expensive to get the part. Appreciated the ride to my daughters while waiting for the car. More

by cindyevavold Verified Customer Verified Customer

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Frustrated. I called to see if there was a micro chip in my key. They said yes. (I live an hour away & didn't want to waste my time driving all they way to a dealership if I didn'tneed to). Made an appointm my key. They said yes. (I live an hour away & didn't want to waste my time driving all they way to a dealership if I didn'tneed to). Made an appointment to get a spare key made. There wasn't a chip in my key (wasted 2 hours of drive time). The first key made didn't work. Took 90 minutes waiting in the lobby to get a key made that worked. More

by sarahofmora Verified Customer Verified Customer

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Very professional and polite. Explained the work they would be doing and finished earlier than expected. Went over the job and explained how my new accessory would work. Excellent as always would be doing and finished earlier than expected. Went over the job and explained how my new accessory would work. Excellent as always More

by DAVEDILLAN Verified Customer Verified Customer

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I came in for a service check which resulted in the fact that I had a bad battery. Considering I had just bought the vehicle from the dealership two months prior, I was not happy about it. Rob Gale had exce that I had a bad battery. Considering I had just bought the vehicle from the dealership two months prior, I was not happy about it. Rob Gale had excellent customer service and made it a priority that it be replaced at no charge and apologized for the inconvenience. Overall i was very pleased with my experience and Robs above and beyond customer service was very much appreciated. Thank you! More

by SSJB715 Verified Customer Verified Customer

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Appreciate the efficiency and thorough check up. Had did more than what was asked for oil and filter change by cleaning out the cabin filter. more than what was asked for oil and filter change by cleaning out the cabin filter. More

by jjjaring Verified Customer Verified Customer

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Friendly staffNot happy about comment on paper work moon Friendly staff Not happy about comment on paper work moon roof was tampered with I didn’t touch it and no one has that I know of Friendly staff Not happy about comment on paper work moon roof was tampered with I didn’t touch it and no one has that I know of More

by SUPERAL55 Verified Customer Verified Customer

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Customer service was super. Environment was adequate for social distancing. Service members were thorough and very helpful. Helped me save a lot of money by accurately diagnosing the true problem, which was social distancing. Service members were thorough and very helpful. Helped me save a lot of money by accurately diagnosing the true problem, which was unknown even to me. More

by taiwos0 Verified Customer Verified Customer

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They got me in and out quickly. Everyone was friendly and helpful. There were no surprises when I picked up my vehicle. They even ran it through the car wash. helpful. There were no surprises when I picked up my vehicle. They even ran it through the car wash. More

by luannl2 Verified Customer Verified Customer

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I moved to this area in 2013. I had a lot of anxiety about changing the care of my car from Maplewood Toyota to St. Cloud Toyota. My daughter helped with this process. Lori Heinz WAS and IS my stepping about changing the care of my car from Maplewood Toyota to St. Cloud Toyota. My daughter helped with this process. Lori Heinz WAS and IS my stepping stone. She is and has been there for me. If it wasn't for Lori, I wouldn't have had or have the confidence to continue. I have never had a bad expierience. They have always listened to my concerns and take care of my vehicle. THANK YOU ST. CLOUD TOYOTA ❤ More

by KATHRYNFMCCANN Verified Customer Verified Customer

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Rob is great to work with! Anytime I have any kind of problems with my car he’s great about getting it in right away and getting it fixed. problems with my car he’s great about getting it in right away and getting it fixed. More

by BWALZ198 Verified Customer Verified Customer

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