Dealership Experience
4 yrs, 3 mos
Industry Experience
8 yrs, 4 mos
75 Reviews
Write a Review75 Reviews of Rob Hakala
April 21, 2023
My dealer is in Duluth and I am very happy and satisfied with everything they help me with I have questions to the service department they have not laughed at me for being me and her happy to help me in any with everything they help me with I have questions to the service department they have not laughed at me for being me and her happy to help me in anyway they can I’m very satisfied and would recommend them to anyone looking for a car that’s comfortable well-built and well managed facility I am very happy More
Other Employees Tagged: John Barber , Elle Gillen
April 16, 2023
I always get great service when I bring my car to volkswagen of Duluth. I thoroughly appreciate the service provided by the staff there. volkswagen of Duluth. I thoroughly appreciate the service provided by the staff there. More
Other Employees Tagged: Daniel Huffman, Bill Fronckiewicz
April 12, 2023
Good solid work. However, 2 items I would like to note. 1, the door trim on the drivers side rear door was not fully buttoned in. I’m not sure why this was pulled However, 2 items I would like to note. 1, the door trim on the drivers side rear door was not fully buttoned in. I’m not sure why this was pulled out, given the work being done. It seems out of scope. 2, it seems when I go, there is always another issue found. It would be beneficial to fully understand all issues and tackle them at once rather than piece-meal. Fair, honest work. I am satisfied. However, it would be nice to see the items above addressed. More
April 04, 2023
Spent 2 hours for them to tell me alot of issues i already knew. Reconnected a knob, and left one disconnected so i had to come back. The issues they found on their full inspection were not issues aft already knew. Reconnected a knob, and left one disconnected so i had to come back. The issues they found on their full inspection were not issues after having done them myself, or finding another mechanic to get a second opinion. More
Other Employees Tagged: Daniel Huffman
April 04, 2023
The dealer is has overall a good customer service, very accommodating and very efficient service. accommodating and very efficient service. More
Other Employees Tagged: Daniel Huffman
April 03, 2023
Great customer service; the inspection video was a really nice touch. I liked seeing what they were seeing. nice touch. I liked seeing what they were seeing. More
Other Employees Tagged: Daniel Huffman
April 03, 2023
The staff at VW of Duluth are always kind. It was easy to schedule repair after diagnostics were completed. A friendly shuttle driver provided free transportation during service. I would defin It was easy to schedule repair after diagnostics were completed. A friendly shuttle driver provided free transportation during service. I would definitely recommend VW of Duluth. More
Other Employees Tagged: Daniel Huffman, Bill Fronckiewicz
March 28, 2023
Place is great! Friendly knowledgeable staff that take care of the needs of my car. Friendly knowledgeable staff that take care of the needs of my car. More
Other Employees Tagged: Daniel Huffman, Daniel Savoye, Bill Fronckiewicz , Elle Gillen, Ethan Ziliak
March 27, 2023
Our experience with Volkswagen of Duluth was wonderful. Everyone was helpful, kind, and professional. We are delighted. Everyone was helpful, kind, and professional. We are delighted. More
Other Employees Tagged: Dylan Isola, Tyler Morphew, Drew Mosher, Serina Sprecco