Rob Hakala
Rob Hakala at Volkswagen of Duluth

Rob Hakala | Page 6

Service Manager

Volkswagen of Duluth

4735 Loberg Ave
Hermantown, MN 55811

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4.9
94 Reviews

Dealership Experience

6 yrs, 8 mos

Industry Experience

10 yrs, 9 mos

4.9

94 Reviews

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94 Reviews of Rob Hakala

July 31, 2023

Dealership Rating
Employee Rating

Rob and his team were absolutely amazing! While I presented them with a very challenging vehicle repair, they maintained a positive attitude, kept me informed of progress and did not give up More

by shoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Special thanks to Aaron Mclain for an outstanding job!!

Aug 03, 2023

Volkswagen of Duluth responded

Who doesn't like a good challenge every once in a while!! Thank you for trusting the VW of Duluth service team with your vehicle needs. We're glad you had a great experience.

July 28, 2023

Dealership Rating
Employee Rating

Excellent service. Couldn’t say it better in more than the fifteen word requirement for this review. More

by PENG821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Huffman

Aug 03, 2023

Volkswagen of Duluth responded

Excellent service says it all. Thank you for the great review!

July 27, 2023

Dealership Rating
Employee Rating

Had a positive experience bringing the care in for the scheduled 10,000 mile servicing. More

by bjohnson310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Huffman, Daniel Savoye, Bill Fronckiewicz , Amber Blaylock, Lexi Korhonen

Aug 03, 2023

Volkswagen of Duluth responded

Thank you for visiting us for your service. Your review and support is very appreciated.

July 24, 2023

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Employee Rating

It was good. I don’t like filling out surveys. The survey is the only bad thing about my experience. More

by kennaboltonholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Huffman, Daniel Savoye, Bill Fronckiewicz , Amber Blaylock, Lexi Korhonen

Aug 03, 2023

Volkswagen of Duluth responded

Thank you for the great review and feedback of your visit!

July 21, 2023

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Employee Rating

Rob is the best! ! I would recommend their service to everyone. Thank you very much. More

by drule
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 03, 2023

Volkswagen of Duluth responded

Your recommendation is very appreciated. Thank you for being a loyal VW of Duluth customer.

July 18, 2023

Dealership Rating
Employee Rating

Thanks for the great service! Got the work done on time as promised and even washed my car! More

by gregorylingenfelter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Barber, Daniel Huffman , Amber Blaylock

July 03, 2023

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Employee Rating

We appreciate the quick service to our vehicle. Thanks for keeping our VW up and running! More

by barb15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Barber, Daniel Huffman, Daniel Savoye, Bill Fronckiewicz, Keary Bradley , Amber Blaylock, Lexi Korhonen, Erick Vollan

Jul 03, 2023

Volkswagen of Duluth responded

Thank you for this great review of your visit to our service department. It's our pleasure to assist with keeping your VW in top shape and running the way it should.

July 01, 2023

Dealership Rating
Employee Rating

Dealership very efficient and friendly. Service was rapid. Only difficulty was driving out of Duluth due to all the detours and bridge repairs. More

by lindageorgeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Huffman, Daniel Savoye, Bill Fronckiewicz , Amber Blaylock, Lexi Korhonen

Jul 03, 2023

Volkswagen of Duluth responded

Thank you for the great feedback of your service visit at VW of Duluth and we certainly understand the road construction issues. Have a great week!

June 27, 2023

Dealership Rating
Employee Rating

It was a pleasant experience. It’s nice to have coffee and snacks available while waiting. Staff was friendly More

by misstaz7
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Daniel Huffman, Daniel Savoye, Bill Fronckiewicz , Elle Gillen, Ethan Ziliak

Jun 28, 2023

Volkswagen of Duluth responded

We're glad you enjoyed the coffee and snacks while servicing your Volkswagen. Thank you for this great review and for placing your trust for your vehicle care in our hands. We look forward to assisting you in the future.

June 22, 2023

Dealership Rating
Employee Rating

They have alway been very helpful and knowledgeable with all dealings I have had with them. Not only would I recommend them for service but also to purchase a vehicle. More

by muskyhhyde
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Daniel Huffman , Elle Gillen

Jun 28, 2023

Volkswagen of Duluth responded

Thank you very much for your recommendation of both our service and sales departments. Your support is very appreciated and we look forward to seeing you in the future.

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