Rob Hakala
Rob Hakala at Volkswagen of Duluth

Rob Hakala | Page 5

Service Manager

Volkswagen of Duluth

4735 Loberg Ave
Hermantown, MN 55811

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4.9
88 Reviews

Dealership Experience

6 yrs, 1 mo

Industry Experience

10 yrs, 2 mos

4.9

88 Reviews

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88 Reviews of Rob Hakala

September 22, 2023

Dealership Rating
Employee Rating

Fantastic customer service! Great team to work with from start to finish while having my repair work done. More

by Kevin
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Huffman

Sep 25, 2023

Volkswagen of Duluth responded

Thank you for the 5-stars!! We look forward to seeing you in the future.

September 11, 2023

Dealership Rating
Employee Rating

Fantastic job and great customer service and support. Very friendly and knowledgeable customer service. Thank you! More

by rizzi010
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Huffman

August 31, 2023

Dealership Rating
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The team goes above and beyond to help find the perfect fitting vehicle. I would go through them again! More

by jstina23
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Isola, Tyler Morphew, Bill Fronckiewicz , Curt Jensen, Drew Mosher, Serina Sprecco

August 30, 2023

Dealership Rating
Employee Rating

Amber was able to arrange to evaluate our issue and have our issue repaired while we waited. She was professional and informative . Her customer service was excellent. More

by ELROD2556
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Huffman, Bill Fronckiewicz , Amber Blaylock

July 31, 2023

Dealership Rating
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Rob and his team were absolutely amazing! While I presented them with a very challenging vehicle repair, they maintained a positive attitude, kept me informed of progress and did not give up More

by shoff
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Special thanks to Aaron Mclain for an outstanding job!!

Aug 03, 2023

Volkswagen of Duluth responded

Who doesn't like a good challenge every once in a while!! Thank you for trusting the VW of Duluth service team with your vehicle needs. We're glad you had a great experience.

July 28, 2023

Dealership Rating
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Excellent service. Couldn’t say it better in more than the fifteen word requirement for this review. More

by PENG821
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Huffman

Aug 03, 2023

Volkswagen of Duluth responded

Excellent service says it all. Thank you for the great review!

July 27, 2023

Dealership Rating
Employee Rating

Had a positive experience bringing the care in for the scheduled 10,000 mile servicing. More

by bjohnson310
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Huffman, Daniel Savoye, Bill Fronckiewicz , Amber Blaylock, Lexi Korhonen

Aug 03, 2023

Volkswagen of Duluth responded

Thank you for visiting us for your service. Your review and support is very appreciated.

July 24, 2023

Dealership Rating
Employee Rating

It was good. I don’t like filling out surveys. The survey is the only bad thing about my experience. More

by kennaboltonholz
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Huffman, Daniel Savoye, Bill Fronckiewicz , Amber Blaylock, Lexi Korhonen

Aug 03, 2023

Volkswagen of Duluth responded

Thank you for the great review and feedback of your visit!

July 21, 2023

Dealership Rating
Employee Rating

Rob is the best! ! I would recommend their service to everyone. Thank you very much. More

by drule
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Volkswagen of Duluth responded

Your recommendation is very appreciated. Thank you for being a loyal VW of Duluth customer.

July 18, 2023

Dealership Rating
Employee Rating

Thanks for the great service! Got the work done on time as promised and even washed my car! More

by gregorylingenfelter
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Barber, Daniel Huffman , Amber Blaylock

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