Rob Heaney
Rob Heaney at Boucher Hyundai of Waukesha
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Rob Heaney

Service Manager

Boucher Hyundai of Waukesha

1583 East Moreland Boulevard
Waukesha, WI 53186

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3 Reviews
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3 Reviews

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3 Reviews of Rob Heaney

January 19, 2024

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Employee Rating

Rob and Tim are the best, always serviced quickly and correctly. That is all the words More

by Mmueller1
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tim Thilleman

Jan 20, 2024

Boucher Hyundai of Waukesha responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 17, 2024

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Employee Rating

Our car was under the 10 year 100,000 mile warranty when our engine died. This should have been covered under warranty but was denied by Hyundai for lack of maintenance even though it had been fully maintai More

by JMATH28
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Workmanship
Service Time
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Recommend Dealer
No
Jan 20, 2024

Boucher Hyundai of Waukesha responded

Hi there, we can assure you that we do not find this type of behaviour acceptable, and we would like to address the situation you have described. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Rob Heaney, at 262-522-1000 so that we can make this right.

December 12, 2023

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The service department at this dealership is the absolute worst I've ever been to. There was a recall on my engine on a 2017 Tucson they don't care never got a callback from the service manager never got a c More

by jaygoldman7
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 13, 2023

Boucher Hyundai of Waukesha responded

Hi there, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our General Manager, Chris Baker, at 262-522-1000 so that we can make this right.

Dec 13, 2023

jaygoldman7 responded

Only way you can make this right is get Hyundai to put a new engine in our car. Your service department is the absolute worst I've ever been at and I will rate you add a zero if I could read it lol or I would I don't want to reach out to Enny general manager I bought that car from Fitzsimmons and he is the one that I want to reach out to if I wanna deal with Boucher at all.

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