Rob Heaney
Service Manager
Boucher Hyundai of Waukesha
1583 East Moreland Boulevard
Waukesha, WI 53186
3 Reviews
Write a Review3 Reviews of Rob Heaney
January 19, 2024
Rob and Tim are the best, always serviced quickly and correctly. That is all the words correctly. That is all the words More
Other Employees Tagged: Tim Thilleman
January 17, 2024
Our car was under the 10 year 100,000 mile warranty when our engine died. This should have been covered under warranty but was denied by Hyundai for lack of maintenance even though it had been fully maintai our engine died. This should have been covered under warranty but was denied by Hyundai for lack of maintenance even though it had been fully maintained. The dealer did not try to help at all basically washing their hands of it. They even told us to just join the class action suit against Hyundai. We specifically asked when purchasing the vehicle if we needed to do anything to support the warranty and were told we did not. The dealer was not only unhelpful but rude when we looking for help to try to get it covered. We never deal with Boucher dealership or Hyundai again. More
December 12, 2023
The service department at this dealership is the absolute worst I've ever been to. There was a recall on my engine on a 2017 Tucson they don't care never got a callback from the service manager never got a c worst I've ever been to. There was a recall on my engine on a 2017 Tucson they don't care never got a callback from the service manager never got a callback from the service writer I will never buy a Hyundai from that location again Boucher Hyundai is the worst. The SUV only has 51000 miles on it the sales Manager is Awesome if He is willing to sell Us a car off of one of there Other dealerships I would buy from Fitzsimmons More
Other Employees Tagged: Ryan Fitzsimmons, Jeremy Krubsack