Rob Hitchcock | Page 46

NY Inspection I called to make an appointment for my NY inspection. I was able to get date and time that worked best for me. Date of service I was in and out within I called to make an appointment for my NY inspection. I was able to get date and time that worked best for me. Date of service I was in and out within 50 minutes. They even helped me sinc my phone with my car, I was having a problem. Service people were very friendly and professional. More

by LINDASCIABOTTE Verified Customer Verified Customer

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Very good My truck's service was completed as asked in a timely manner. The service area for customers who wait was comfortable and offered coffee and snacks. My truck's service was completed as asked in a timely manner. The service area for customers who wait was comfortable and offered coffee and snacks. More

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Better Everytime I Go I cannot tell you how thankful I am for Don, Troy, Jay and the entire crew at Metro. We have a a Fusion Plug-in & Hybrids for our small family driv I cannot tell you how thankful I am for Don, Troy, Jay and the entire crew at Metro. We have a a Fusion Plug-in & Hybrids for our small family driving school. Our clients LOVVVE our cars. We’re not the ones who keep them running great, it’s Metro. They’re late-model and often need anything from an oil change & tire rotation to dealer master mechanic expertise. Now that appointments have been reinstated after a hiatus - Metro Ford Service in Schenectady has become my go-to every time. I cannot tell you how thankful I am for the competence of this entire team! More

by EASYMETHOD Verified Customer Verified Customer

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outstanding service - the best Metro Ford's service department is outstanding. They understand that I rely on them to take a good look at the car and let me know if any issues nee Metro Ford's service department is outstanding. They understand that I rely on them to take a good look at the car and let me know if any issues need to be addresses before they become problems. They are proactive and I can depend on them to recommend what is necessary to keep my car running great. More

by Rocket&Broomstick Verified Customer Verified Customer

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Service appointment Had a 10:00 appt for oil change/ tire rotation, took more than 1 1/2 hours . Seemed a little excessive . Some express places get customers in and ou Had a 10:00 appt for oil change/ tire rotation, took more than 1 1/2 hours . Seemed a little excessive . Some express places get customers in and out faster without an appointment. More

by TLGPONTIAC Verified Customer Verified Customer

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Good and timely I feel like it's a good rating. No one is perfect . First impression with your service department was a good one. Felt comfortable that the work was d I feel like it's a good rating. No one is perfect . First impression with your service department was a good one. Felt comfortable that the work was done right. More

by MARYGOMO Verified Customer Verified Customer

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Mustang Repairs Service personnel replace the passenger side airbag pursuant to a recall and also spent some time fixing a water leak and the resulting damage. Costl Service personnel replace the passenger side airbag pursuant to a recall and also spent some time fixing a water leak and the resulting damage. Costly, but necessary. Service advisor, Troy, kept me apprised of the progress of the work. Car was returned very clean. More

by TAMYOT3 Verified Customer Verified Customer

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Excellent Service Everyone that we worked with was extremely helpful and polite. Whether it was the phone call or the experience once we got to Metro Ford, everything w Everyone that we worked with was extremely helpful and polite. Whether it was the phone call or the experience once we got to Metro Ford, everything was handled in a polite and professional manner. More

by BRENDANCMARSH Verified Customer Verified Customer

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Always reliable Drive in. Get recommend services.drive out satisfied.. What more can I say! They always follow up with me as well. Excellent service. Thank you Drive in. Get recommend services.drive out satisfied.. What more can I say! They always follow up with me as well. Excellent service. Thank you More

by pauldjti Verified Customer Verified Customer

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Air Conditioning Issue Resolved Even though I didn't get the issue resolved, the team at the Service Center did work with me and made sure while my car was getting fixed I had transp Even though I didn't get the issue resolved, the team at the Service Center did work with me and made sure while my car was getting fixed I had transportation. They isolated the problem and worked with me on many levels. Will be back again for sure. Jay was especially understanding and great to work with. More

by dta0987 Verified Customer Verified Customer

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