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Rob Jensen
Rob Jensen at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Rob Jensen | Page 7

Service Writer

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

Contact Me
4.8
90 Reviews

I have been in the service industry for 27 years and enjoy the opportunity it provides to be able to assist people with their vehicles and take care of their families at the same time.

Dealership Experience

19 yrs, 4 mos

Industry Experience

36 yrs, 4 mos

Specialties & Trainings

KIA and MAZDA certified Advisor and Service Manager.

4.8

90 Reviews

Write a Review

90 Reviews of Rob Jensen

January 31, 2025

Dealership Rating
Employee Rating

I have always been treated well when I come to russ darrow techs have been friendly and have had no complaints about the work done on my car More

by Dottie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Aly Mohr, Chris Ziegler, Nathan Swan , Jessica Minor

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Feb 02, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Dottie, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison, we look forward to having you as a valued customer for many years to come! Pat Deery pat.deery@russdarrow.com

January 31, 2025

Dealership Rating
Employee Rating

Always on time opening and very good on getting you in and out in a timely manner More

by SAGITTARIUSOPER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 02, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Pat Deery pat.deery@russdarrow.com

January 26, 2025

Dealership Rating
Employee Rating

This is the only dealer I have trusted with my Ram trucks for the last 15 years. The staff is excellent with great communication and updates. More

by nkhagen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 26, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Pat Deery pat.deery@russdarrow.com

January 25, 2025

Dealership Rating
Employee Rating

They did a great job. Quick and easy. Always an acceptable experience. And the work they did turned out fine More

by DOCKENMANAGEMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Ziegler

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Jan 26, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Pat Deery pat.deery@russdarrow.com

January 23, 2025

Dealership Rating
Employee Rating

When serving customers, it is very nice but you guys when you estimate to price lover it is very expensive More

by senaamamud2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Aly Mohr, Chris Ziegler, Nathan Swan , Jessica Minor

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Jan 24, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Pat Deery pat.deery@russdarrow.com

January 18, 2025

Dealership Rating
Employee Rating

Haven't failed me yet! Like the new video feature. Let's me know a good job is being done! More

by tcarp_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Kufalk, Aly Mohr, Chris Ziegler

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Jan 19, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Pat Deery pat.deery@russdarrow.com

January 16, 2025

Dealership Rating
Employee Rating

When I’ve required service it has need completed in a timely manner and the service writers have been prompt and informative. More

by JLOOZE101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Phillips

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Jan 17, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your thoughts on working with Robert and our team. We're glad to hear we delivered such a great experience! Pat Deery pat.deery@russdarrow.com

January 14, 2025

Dealership Rating
Employee Rating

The customer service was excellent, pricing is competitive and scheduling was quick. Will use their services again. More

by warbird23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Kufalk, Aly Mohr, Chris Ziegler

Report | Print
Jan 14, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Pat Deery pat.deery@russdarrow.com

March 17, 2023

Dealership Rating
Employee Rating

Great to work with! Have purchased several vehicles here through the same representative. No reason to go elsewhere! More

by DannerDodge
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Ziegler , Lucas Branum

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Mar 17, 2023

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your review, we appreciate your business!

August 06, 2021

Dealership Rating
Employee Rating

From the sales staff to the service department, they have taken great care of us for the past 15 years of buying cars. Highly recommended! More

by Idoherty01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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