Rob Logan | Page 35

Terrible dealership. Made the mistake of going with them once last year and then hoped they had changed, so tried them again this past weekend. In purchasing the CRV cash last year for my fiance, Tony offer once last year and then hoped they had changed, so tried them again this past weekend. In purchasing the CRV cash last year for my fiance, Tony offered a price which we accepted. He tries warming up to us in saying things like "you guys look like you're going to pay cash." We were paying cash so he informed us that this makes his job easier since there is less paperwork. I had to leave town so my fiance goes to pick up the car on Saturday with the check for the full price and Tony tries to sell her on the financing. He says, "Oh, the only reason we offered that price was because we thought you were financing." Had I been there, I would have made certain that we got the car from another dealer. My fiance convinces me to check them out for the lease of my Accord. I negotiate a price with Tony and he offers to do better once he sees my trade in. Tony stops calling and I keep having to follow up with him to get him to talk to me. Who has ever heard of a car salesman doing that? He passes me off to Rob who calls me and tells me a price that is less than what Tony offered. We set up a time and I make the hour drive to their dealership. Once I get there, Rob informs me that because I withheld certain facts about my trade in, the price is actually 40 more per month. I told Tony that I told him everything he swears that he didn't know; lying to me flat faced. Furthermore, I offer 500 more per for downpayment for a 36 month lease and Rob lowers the price by only 3 dollar per month. Someone explain that math to me. Huge waste of time dealing with this dealership. Look in Akron or other areas for a MUCH better dealership experience. These guys can't be held to their word. I would recommend not even talking on phone with them and doing all correspondence through email if possible. Otherwise, they will pull a bait a switch on you. More

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Rob was an absolutely great salesman! This was my first time leasing a car on my own and I appreciated Rob's patience, friendliness and he was very knowledgeable. He made me feel at ease going through the time leasing a car on my own and I appreciated Rob's patience, friendliness and he was very knowledgeable. He made me feel at ease going through the leasing process. Rob worked hard to get me a great lease deal on my Honda Accord. He spent time with me going over all the features of the car. I will definitely recommend Jay Honda and my great salesman, Rob, to my friends and family. Thank you for a great experience. More

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I am very pleased with the service I received from Jay Honda and Rob Logan the salesperson. He made an offer for me to lease a new car and turn in my car in that I had another year to lease and stuck wit Honda and Rob Logan the salesperson. He made an offer for me to lease a new car and turn in my car in that I had another year to lease and stuck with the offer all the way to the end of the deal. I tried to find something wrong with the deal but I could not because he could answer all my questions and put me at ease. He was very personable and not pushy and he took extra time to help me understand the new technology in the new car. I feel I can go back and ask any questions and they will treat me as though I am an important customer. This is my third time to lease through them and I would go back again because I am always treated well there. I have and definitely would recommend that others go to them. More

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For a minimal amount Rob Logan set aside a Honda Odyssey of our choice until we returned from vacation. Upon returning Tony Spitalieri set up an appointment to consummate the deal. He was diligent and expe of our choice until we returned from vacation. Upon returning Tony Spitalieri set up an appointment to consummate the deal. He was diligent and expedited the paper work in short order. He then thoroughly explained the new technological changes in their entirety. (quite a few advancements compared to my '06 Honda Odyssey) Follow-up calls by both Rob & Tony the day after to answer any remaining questions I might have thought of.-- Rob & Tony were very professional in their attitude, and I believe dedicated to their work ethics and love of the Honda product. More

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Rob was outstanding helping us decide what car to buy and negotiate the deal.He was great describing the controls when car was picked up/ and negotiate the deal.He was great describing the controls when car was picked up/ More

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Looking for a first car is always stressful but working Jay Honda staff made the process a lot less overwhelming than I had expected it to be. The team at Jay Honda was wonderful and very helpful! Jay Honda staff made the process a lot less overwhelming than I had expected it to be. The team at Jay Honda was wonderful and very helpful! More

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We were very happy with the consideration we were given regarding my daughter leasing her first car. They treated us with respect and worked with us to find a payment that worked for her. She was given i regarding my daughter leasing her first car. They treated us with respect and worked with us to find a payment that worked for her. She was given information and explanations all through the process and was never pressured. Thank you. More

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It was a pleasure leasing my 2013 Civic from Jay Honda. Rob Logan was very knowledgeable and personable--not the average pushy car salesman. He was very helpful and he gladly answered any questions I had. Rob Logan was very knowledgeable and personable--not the average pushy car salesman. He was very helpful and he gladly answered any questions I had. I've leased Civics from Jay Honda since 1990, and I can honestly say that Rob made my most recent lease the easiest one so far. His positive, "can do" attitude is a real asset to Jay Honda. More

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This was the MOST pleasant easy car purchase of my life!!!! Rob Logan is pleasure to deal with, a man of his word and made this car purchase very easy. At the beginning of the week I had not even tho life!!!! Rob Logan is pleasure to deal with, a man of his word and made this car purchase very easy. At the beginning of the week I had not even thought of trading in my car. Rob called gave me the straight forward info and BAM it was a good deal at a fair price. Jay Honda is a great dealership. I also service my cars with this dealer and they have always done well for me. This is my 4th Honda from Jay and I will be back. Thanks Rob Logan for your professional help. More

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Rob made sure to be very informative with our different car options so that we could make an informed decision. He really took care of our needs. car options so that we could make an informed decision. He really took care of our needs. More

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