Rob Miller | Page 4

Lea was very professional and kind. She knew her product well and if she didn’t know she would go out of her way to not only learn herself but also for you the customer. She’s easy to talk to which is great well and if she didn’t know she would go out of her way to not only learn herself but also for you the customer. She’s easy to talk to which is great in situations like this because it can be nerve racking and uncomfortable. Amazing seller! More

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A blessing after a bad experience We went to Team Nissan on Friday (12/6/19) and it was just after we had gotten almost 2 feet of snow. I was very impressed with the treatment that we We went to Team Nissan on Friday (12/6/19) and it was just after we had gotten almost 2 feet of snow. I was very impressed with the treatment that we received! Not only was the dealership parking lot very clean but the all of the customer parking spots were clean. I was so impressed with all of the customer spots designated for us and it felt great not to have to park just anywhere, front row parking on a very cold day! In addition to some challenges, their phone systems were down. The sales manager, Rob Miller, had all of the calls forwarded to his cell phone and was very pleasant to the constant interruption of his cell phone. He treated every customer whether on the phone or in front of him with the utmost respect! Leah and Shawn who are part of the sales team were amazing as well. They kept us informed of everything that happening and when we left I let them know, it was the BEST experience I have ever had at a dealership in my life. Thank you Team Nissan, this won't be the last visit and I will be sure to send people your way! More

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I am so pleased with my experience with Team Nissan in Manchester, NH. The sales manager Rob Miller and the salesman Peter Gaouette were both very helpful in my choice of vehicle. Also the finance person Manchester, NH. The sales manager Rob Miller and the salesman Peter Gaouette were both very helpful in my choice of vehicle. Also the finance person Dave Miville was very helpful while choosing my maintenance plan. I will recommend this dealer to all of my friends More

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Amazing car buying experience Where do I begin, I went in on a whim today not thinking that i would be leaving in a car... let along a brand new one. I was greeted at the door by Where do I begin, I went in on a whim today not thinking that i would be leaving in a car... let along a brand new one. I was greeted at the door by Eli, told him what i was looking for and he immediately showed me the perfect small SUV. Now my credit is nowhere near perfect and i still owed a lot more then my current car was worth. I told them the amount I wanted to pay thinking would surely need a cosigner, well Jim Pitka is a finance guru, because he made it happen and got me in a brand new car the same day. They all were so nice, laid back, yet professional and all around an amazing team. They worked well together to make the sale. Team Nissan for the win!!!! Thanks guys More

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wonderful experience!! Katrina was a great salesperson to work with! She was so helpful and honest throughout the whole process. She worked with us to get us everything we n Katrina was a great salesperson to work with! She was so helpful and honest throughout the whole process. She worked with us to get us everything we needed, and then some. Even after purchasing the vehicle she was still willing to answer any questions I had. This was a great experience and I would highly recommend this dealership and Katrina! More

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THEY LIED ABOUT EVERYTHING AND REFUSE TO TAKE CAR BACK!!! 2019 Nissan Leaf is what I regretfully purchased. All of the features I asked about the vehicle, they LIED to me. They LIED about the electric range, 2019 Nissan Leaf is what I regretfully purchased. All of the features I asked about the vehicle, they LIED to me. They LIED about the electric range, free charging, charge times, and the car is not NEW! I went to them with specific questions about the car and they straight out lied to me about what mattered the most to me in making my decision for the car purchase. I asked what the electric mile range was because I have a 50 mile each way commute. My salesperson Peter Gaouette and the Sales Manager Robert Miller told me multiple times the car does 150-200 miles easy, in fact they have seen customers do over 200 miles. They said the car has FREE Unlimited Charging for 2 years at ANY station. He told me to activate the card at home. The VIN came up as invalid because it was previously registered. I contacted the card company and they said it would take 4 days to fix and I had to use an app to pay. I went to work the next day and barely made it. From the dealership to my home is 31 miles, from home to work is 48 miles. The car was at 12% remaining battery when I got to work. That is only 79 miles! Not even close to the 150-200+ range they promised me! Also the free charge for 2 year card is only free at certain charge stations, most of which are not in my area! They told me ALL CHARGING Stations were FREE. EZ-Charge card says "No Charge to Charge is a program offered by Nissan that provides new LEAF buyers or lessees with 30 minutes of free charging on PARTICIPATING DC Fast Chargers and 60 minutes of free charging on PARTICIPATING Level 2 Stations for 2 years from their time of purchase. Not all charging stations operated by participating charging networks are part of NO Charge to Charge." I got home after work barely on my 3 hour charge. I did not have enough to get back to work the next day! So I pulled out the wall outlet plug to charge it at home in any 110v outlet (which is not what I wanted to do, only for emergency). The plug tripped the breaker multiple times. I tried 2 separate circuits. I read the paper inside the cord bag and it said YOU NEED A DESIGNATED OUTLET that is on its OWN 20amp breaker to charge. I missed work the next day! I barely made it to a quick charge station that was NOT part of the free program! It took an hour+ to charge and it was 8$. Charging 1x per day, that will cost me 220$ a month! Everything they told me was LIES! I would have NEVER purchased this car knowing all this! I told them I wanted to return the car on 12/30/18 and they said they will not take it back. They said if I brought it there, they would tow it on my own expense. I called Nissan corporate and they cannot help because it is privately owned dealership, but they saw the car was registered before so it is not NEW. Robert Miller started yelling at me on one phone conversation and apologized for his “stern tone”. He offered to "replace the breaker in my panel so I could charge the car" and I told him that is not solving the issues of why I purchased the car and just want to return it. They have the car at the moment and checked the battery but said it was fine and does 120 miles. They did not even offer me a rental car, I have missed multiple days at work, and I am so scared to go back now! I just want to return this car. This is the WORST dealership experience I have EVER had! Over the years I have been a Subaru and Hyundai Customer and the customer service was top notch! This Nissan dealership is a bunch of scam con-artists just trying to take your money and run! I have contacted BBB, NH Consumer Affairs, Nissan Corporate, Channel 7 News, Channel 9 news, and am waiting for what to do next from my attorney. DO NOT GO TO THIS DEALERSHIP! More

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I will never go anywhere else from now on The staff was friendly and engaging. The support staff extremely efficient. I was there for less than half a day, and left with keys to my new car in The staff was friendly and engaging. The support staff extremely efficient. I was there for less than half a day, and left with keys to my new car in hand, complete with financing. I can't say enough about the level of attention and service. YOU WILL LOVE IT HERE. I was treated like royalty. More

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Team nissan is awesome! Sales and service at team Nissan are awesome! My Salesman Peter Gaouette know me and treats me like a friend. Sales does the same. I feel they look o Sales and service at team Nissan are awesome! My Salesman Peter Gaouette know me and treats me like a friend. Sales does the same. I feel they look out for my best interest and I trust them. I have bought several cars at Team and Peter is a no pressure Salesman who is very knowledgeable. More

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Easy and relaxing process This is my 2nd time leasing a vehicle from Team Nissan, and it is such a relaxing, smooth and easy process. Everyone is very nice from sales to finan This is my 2nd time leasing a vehicle from Team Nissan, and it is such a relaxing, smooth and easy process. Everyone is very nice from sales to finance to service. They always make sure you are happy with your vehicle and follow up regularly. It's just an overall great experience, I'd recommend them to anyone. More

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Leasing Our experience was pleasant. Matt was knowledgable and efficient and gave full details and explainations on the vehicle. All three, Rib, Matt and Jaco Our experience was pleasant. Matt was knowledgable and efficient and gave full details and explainations on the vehicle. All three, Rib, Matt and Jacob were a pleasure to do business with. More

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