Rob Ploof
Rob Ploof at Heritage Toyota

Rob Ploof | Page 31

Sales Representative

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
350 Reviews

I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.

Employee Video

5.0

350 Reviews

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350 Reviews of Rob Ploof

November 08, 2016

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Employee Rating

Quickly became apart of the family Rob Ploof provided nothing but exceptional service to me when purchasing not one but two Prius' within two months. Rob listened to my every want and n More

by swolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2017

Heritage Toyota responded

What a nice review! Thank you for posting. It's wonderful to learn that Rob was so patient and happy to answer questions from yourself and your family members. I'm also glad to hear you are enjoying your new Prius! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

November 07, 2016

Dealership Rating
Employee Rating

Smooth and stress free Thank you so much Rob Ploof! I went into Heritage Toyota, without a lot of prior car buying experience. I had just totaled my car and was awaiting s More

by StaciaLyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2017

Heritage Toyota responded

StaciaLyn, I'm so glad to hear that Rob was such a great help with this potentially stressful situation. Thank you for sharing your thoughts. Enjoy your new vehicle! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

November 07, 2016

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Employee Rating

Lightning McQueen RAV4! Thanks to ROB PLOOF for being such a good listener, finding the right RAV4, and working with us to get everything that we wanted! A great guy. Thanks More

by Aiden
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beth Grady

Feb 27, 2017

Heritage Toyota responded

Aiden, It's great to hear that Rob did such a stellar job finding you the right vehicle. We appreciate you taking the time to share your thoughts. Enjoy your new Rav4! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

July 26, 2016

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Employee Rating

Went ABOVE & BEYOND to get me what I was looking for! Hands down Best Service! Rob was honest, professional, and helped me get the best deal around. Would refer everyone to Rob looking for a Toyota. More

by adams2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2017

Heritage Toyota responded

It's wonderful to hear that Rob provided such top notch service. I'm glad he was able to find you the vehicle you were looking for. Thank you for posting! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

July 11, 2016

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Employee Rating

Efficient, personable, fast! Beth Grady kept our finance process moving quickly and efficiently. We had our six year old with us and we were in and out in under 20 min. MUCH appre More

by Tracy Truzansky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beth Grady

Mar 02, 2017

Heritage Toyota responded

Tracy, It's very nice to hear that Beth was so accommodating. Glad to see that you liked working with Rob, as well. Thanks for sharing your thoughts. Enjoy your new vehicle! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

June 01, 2016

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Employee Rating

Thank you, Rob! A year ago, I went to Heritage Toyota just to check out my options and Rob was super helpful. Although I wasn't making a purchase then, Rob took the More

by amy&liam
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Travis Green

Mar 02, 2017

Heritage Toyota responded

Amy, It's great to hear how helpful Rob was. I'm glad you enjoyed working with him. Thank you for posting. Enjoy your new Rav4! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

May 12, 2016

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Employee Rating

Rob Ploof is A1, first class I'd like to thank Heritage and specifically Rob Ploof (Sales) and Beth Grady (Finance) for making my vehicle transaction among the easiest and best pu More

by Shaun King
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beth Grady

Mar 02, 2017

Heritage Toyota responded

Shaun, Thank you for this lovely review! It's great to hear that Rob and Beth provided such top notch service. Happy driving! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

May 01, 2016

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Employee Rating

No Hassle No Pressure Working with Rob and Travis was very straight forward. Rob found the truck I was looking for and kept me up to date on its arrival. One of the easie More

by Shop27
Recommend Dealer
Yes

Other Employees Tagged: Travis Green

May 03, 2016

Heritage Toyota responded

That's so nice to hear! We appreciate you posting. Glad you enjoyed working with Rob & Travis. Thank you for choosing Heritage. Nora Krom Customer Relations Specialist Heritage Automotive.

April 30, 2016

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Employee Rating

Amazing as always Megan terry is absolutely amazing, her and Rob proof did an amazing job getting us a great deal and quick and easy service! Hands down will never go a More

by MEGANANMATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Megan Terry

May 03, 2016

Heritage Toyota responded

Megan & Matt, What a great review! Thank you for your kind words about Megan and Rob. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 23, 2016

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Employee Rating

Not your typical salesman.. We just purchased our second Toyota from Rob. His passion for the Toyota brand has kept us coming back and turned us into believers. We have recomme More

by Val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2016

Heritage Toyota responded

Val, What a nice review! Thank you for posting. It's great to hear that you enjoyed working with Rob. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

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