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Rob Smith

Overview Reviews (311) Inventory (477)

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Rob Smith

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9

311 Reviews

Overview Reviews (311) Inventory (477)

4.9

311 Reviews

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311 Reviews of Rob Smith

July 01, 2025

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Employee Rating

It is easy to make an appointment for the care of my car and have been happy with work done. I appreciate the helpfulness of the staff. and have been happy with work done. I appreciate the helpfulness of the staff. More

by Wilmalauver

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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June 30, 2025

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The Service at the Nissan Dealership in Lees Summit Missouri is always amazing and quick. Missouri is always amazing and quick. More

by Kaylienbrooke75

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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June 30, 2025

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Oil change was done in a timely manner/quicker than expected. Staff was kind and knowledgeable. expected. Staff was kind and knowledgeable. More

by Leslie Stevenson

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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June 30, 2025

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Our experience at Wood Nissan was great ! Buying our car went pretty quick and easy. Buying our car went pretty quick and easy. More

by Lnkorth

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Cobb , Eric Fly

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June 30, 2025

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Time set for service was on time and prompt. .. Did more than required Have a great discount .. Did more than required Have a great discount More

by darrelllongie

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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June 29, 2025

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Employee Rating

Clean and friendly. Rob as amazing and would recommend him to anyone. Will continue to get my vehicle serviced here. Rob as amazing and would recommend him to anyone. Will continue to get my vehicle serviced here. More

by maddystief752

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 01, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We’re thrilled to hear Rob made such a great impression—he truly goes above and beyond for our guests. We appreciate your recommendation and are grateful to be your trusted spot for service. We’ll be ready (and smiling) next time you roll in!

June 28, 2025

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I enjoy 😉 the people at woods get very good service 👌 A one . ROB is the man I appreciate all he does for my cars health A one . ROB is the man I appreciate all he does for my cars health More

by Rob's pain in the neck

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: The lady that answers the phone dang it I'm so mad I did not get her name 😒 or I can't remember it .but she is wonderful

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Jul 01, 2025 -

Wood Nissan Lee's Summit responded

We’re over here grinning from ear to ear! 😄 Thank you so much for the love—our team works hard to deliver that A+ service, and Rob? Yeah, he is the man! We’re lucky to have him, and even luckier to have awesome customers like you. Thanks for trusting us with your car’s health—we’ve got it covered! 💪🚗

June 28, 2025

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Employee Rating

Rob smith was great to work with. Communication was outstanding. They worked with me to get my car in and get me a loaner so I could get back and forth to work while my car was bei Communication was outstanding. They worked with me to get my car in and get me a loaner so I could get back and forth to work while my car was being repaired. I feel like he was very upfront and honest with me. More

by mrs.davis2b@yahoo.com

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 01, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the awesome review! We’re thrilled to hear Rob took great care of you—he’s definitely one of the best when it comes to clear communication and doing right by our customers. Making sure you had a loaner and could still get to work is exactly the kind of service we aim to deliver every time. We truly appreciate your trust, and we’ll be here whenever you need us again!

June 28, 2025

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Employee Rating

Rob was very professional and attentive. He is very knowledgeable and explained current and future needed services. He is very knowledgeable and explained current and future needed services. More

by Randella72

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 01, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the great feedback! Rob is one of the best when it comes to keeping things clear, professional, and thorough—we’re lucky to have him on the team. It’s great to hear he walked you through both current and upcoming service needs with care. We truly appreciate your trust and look forward to seeing you next time!

June 27, 2025

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Employee Rating

The service department was friendly, quick, and efficient. They are an easy group to work with. efficient. They are an easy group to work with. More

by idiom_live0l

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 29, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! Our service team works hard to keep things friendly, fast, and hassle-free, so it’s great to hear we hit the mark. We truly appreciate you choosing Wood Nissan and look forward to seeing you next time!

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