Rob Smith

Courteous, clean waiting area. Got my recall part ordered and should be in later this week! Got my recall part ordered and should be in later this week! More

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Oil change for 8 o’clock in the morning and the whole thing took about 25 minutes. I was in and out about 30 minutes sooner than the actual appointment was scheduled for. thing took about 25 minutes. I was in and out about 30 minutes sooner than the actual appointment was scheduled for. More

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All the service was completed quickly and correctly. Everyone was so kind and very helpful Everyone was so kind and very helpful More

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I’ve been having my car for eight years and they have been taking care of my car for eight years. I love this dealership so glad I was able to pay off my car just a beautiful experience with the service been taking care of my car for eight years. I love this dealership so glad I was able to pay off my car just a beautiful experience with the service department as well as sales. More

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After getting a diagnostic test by Auto Zone telling my grill air shutter was closed, I went Woods. I was told that would be $138 to replace it and $66 for an oil change. After waiting an hour and a half, grill air shutter was closed, I went Woods. I was told that would be $138 to replace it and $66 for an oil change. After waiting an hour and a half, Aylssa Toliver told me that my total was $167.38. I was informed by her that it would cost $728 to replace the grill. She had me under the impression that the grill would cost $138. When I questioned her she was rude and condescending! I’ve never paid $167,38 for an oil change and a look at a part that might need to be replaced. Please don’t miss inform customers and when they have questions, tell them to “stop and listen to what I’m saying.” This is the worst experience I have ever had at Woods! Aylssa is not nice or helpful! She was deceptive and I spent $167.38 today for an oil change! I feel cheated, deceived and unappreciated as a customer! More

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Service was quick, efficient, and the mechanic I dealt with was very personable and professional with was very personable and professional More

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So very helpful Rob didn’t give us the run around very helpful..they are amazing helpful..they are amazing More

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From service to the staff are all amazing. I won't go to just anyone. I handle most of my cars care as my husband is disabled. I never feel like someone is taking advantage of me. I won't go to just anyone. I handle most of my cars care as my husband is disabled. I never feel like someone is taking advantage of me. More

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Rob took great care of me today! I waited for my vehicle and everything was as he told me when I set up the appt. I was pleased to get an appt within a couple days of calling in. He I waited for my vehicle and everything was as he told me when I set up the appt. I was pleased to get an appt within a couple days of calling in. He enrolled me in the rewards program, he explained what the service was for as I asked him what is a transfer case? Very good customer service all around, professional, kind. Would recommend Wood Nissan and Rob for sure! Thanks so much, Jacki R. More

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They guys at Nissan are fast reliable, and friendly. I was treated like family. Would definitely recommend this service department. I was treated like family. Would definitely recommend this service department. More

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