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Rob Smith
Rob Smith at Wood Nissan Lee's Summit

Rob Smith

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9
314 Reviews
4.9

314 Reviews

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314 Reviews of Rob Smith

July 03, 2025

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Robert and the Woods Nissan maintenance team are all amazing. They were all very knowledgeable and attentive willing to answer questions and assist in every way need it. Thank you! More

by jtaylor3940
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Recommend Dealer
Yes
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July 03, 2025

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Very helpful. I would like to thank the service department for looking at my vehicle in a timely manner. Very professional team. Great service More

by williamabryson1
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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July 02, 2025

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Excellent service and the staff was outstanding! Rob Smith helped in getting my car in and through the entire process. Words are not enough to give credit to the excellent job he did! Kudos to Rob, More

by jahalakins
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Recommend Dealer
Yes
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Jul 02, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We’re thrilled to hear you had a great experience with our service team—and yes, Jack is pretty awesome, isn’t he? 😄 We’re glad everything was explained clearly and done quickly, just the way it should be. If you ever need anything down the road, we’ve got your back. Thanks again for trusting us with your vehicle!

July 01, 2025

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It is easy to make an appointment for the care of my car and have been happy with work done. I appreciate the helpfulness of the staff. More

by Wilmalauver
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Jul 01, 2025

Wood Nissan Lee's Summit responded

Thank you for the kind words! We’re so glad the appointment process has been smooth and that you’ve been happy with the work done—that’s exactly what we love to hear. Our team’s always here to help, and we truly appreciate your trust in us!

June 30, 2025

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Oil change was done in a timely manner/quicker than expected. Staff was kind and knowledgeable. More

by Leslie Stevenson
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Jul 01, 2025

Wood Nissan Lee's Summit responded

Thanks so much for the great feedback! We're glad to hear your oil change was done quicker than expected—always a win! Our team works hard to keep things efficient while still delivering top-notch service, so it's awesome to hear that came through. We appreciate you and look forward to seeing you next time!

June 30, 2025

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The Service at the Nissan Dealership in Lees Summit Missouri is always amazing and quick. More

by Kaylienbrooke75
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Jul 01, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We’re proud to provide quick, reliable service every time, and it’s awesome to hear that’s exactly what you experienced. We appreciate your support and look forward to seeing you next visit!

June 30, 2025

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Our experience at Wood Nissan was great ! Buying our car went pretty quick and easy. More

by Lnkorth
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Recommend Dealer
Yes

Other Employees Tagged: Steve Cobb , Eric Fly

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Jul 01, 2025

Wood Nissan Lee's Summit responded

Thanks so much for the kind words! We’re thrilled to hear your car-buying experience was smooth and easy—that’s exactly what we aim for. Welcome to the Wood Nissan family, and congrats on the new ride! We’re here if you need anything down the road.

June 30, 2025

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Time set for service was on time and prompt. .. Did more than required Have a great discount More

by darrelllongie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Jul 01, 2025

Wood Nissan Lee's Summit responded

Thank you for the awesome feedback! We’re glad to hear everything ran right on schedule—and even better that we could go above and beyond for you and hook you up with a great discount. That’s what we call a win-win! We appreciate you and hope to see you again soon.

June 29, 2025

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Clean and friendly. Rob as amazing and would recommend him to anyone. Will continue to get my vehicle serviced here. More

by maddystief752
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 01, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We’re thrilled to hear Rob made such a great impression—he truly goes above and beyond for our guests. We appreciate your recommendation and are grateful to be your trusted spot for service. We’ll be ready (and smiling) next time you roll in!

June 28, 2025

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I enjoy 😉 the people at woods get very good service 👌 A one . ROB is the man I appreciate all he does for my cars health More

by Rob's pain in the neck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The lady that answers the phone dang it I'm so mad I did not get her name 😒 or I can't remember it .but she is wonderful

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Jul 01, 2025

Wood Nissan Lee's Summit responded

We’re over here grinning from ear to ear! 😄 Thank you so much for the love—our team works hard to deliver that A+ service, and Rob? Yeah, he is the man! We’re lucky to have him, and even luckier to have awesome customers like you. Thanks for trusting us with your car’s health—we’ve got it covered! 💪🚗

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