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Rob Snipe
Rob Snipe at BMW of Orland Park

Rob Snipe

Service Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

Contact Me
4.7
25 Reviews

Dealership Experience

7 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

English English

4.7

25 Reviews

Write a Review

25 Reviews of Rob Snipe

July 03, 2025

Dealership Rating
Employee Rating

Everybody was nice and polite and knowledgeable they explain everything to us and they advise us about some issue we have after all everybody was perfect More

by DOMINOS2726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, James Hatchett, Jason Jakubowski, Richard Pool, Tony Scanlon, Cory Kazienko, Liz Cornelius, Kevin Hernandez

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Jul 03, 2025

BMW of Orland Park responded

Thank you for sharing your experience with us! We're overjoyed to hear that our team at BMW of Orland Park provided knowledgeable and polite service. We appreciate your feedback and are here if you need anything else!

July 02, 2025

Dealership Rating
Employee Rating

Kevin was great help. He took care of me everytime I came in and helped me fix my car More

by DUAADINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, James Hatchett, Jason Jakubowski, Richard Pool, Tony Scanlon, Cory Kazienko, Liz Cornelius, Kevin Hernandez , Huda abed

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Jul 03, 2025

BMW of Orland Park responded

Thanks for choosing BMW of Orland Park! We're so glad Kevin was a huge help and ensured your car was running smoothly again.

June 29, 2025

Dealership Rating
Employee Rating

Very bad technical support addressing issues. Not even get back to me explaining way resolution More

by ARWADATIYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dion Grace, James Hatchett, Jason Jakubowski, Richard Pool, Tony Scanlon, Cory Kazienko, Liz Cornelius, Kevin Hernandez

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Jul 01, 2025

BMW of Orland Park responded

We’re sorry to hear about your experience and apologize for the lack of communication. Your concerns are important to us, and we’d appreciate the opportunity to make things right. Please reach out to our management team so we can assist you directly. Brian Coster 708-460-4545 Best Wishes, BMW Of Orland Park

June 25, 2025

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Employee Rating

My service was for a recall. This dealership contacted me to schedule an appointment for recall and oil change and offered a loaner. More

by MAFOX6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 25, 2025

BMW of Orland Park responded

We're glad to hear that BMW of Orland Park provided you with a smooth and convenient service experience, including a loaner option. Thanks for sharing your feedback with us, and safe travels ahead!

June 25, 2025

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Employee Rating

Rob was great explaining my options for maintenance on my vehicle. I felt knowledgeable about what needed to be done now as well as in the future. I look forward to working with him for all my maintenance ne More

by NBWILLIAMS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 25, 2025

BMW of Orland Park responded

We're happy to hear that Rob provided you with clear and helpful information about your vehicle's maintenance at BMW of Orland Park. It's great knowing you're confident in the service you'll receive moving forward. Thank you for choosing us!

June 07, 2025

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Employee Rating

It was very clean and the staff is extremely attentive and friendly. Everyone is very helpful More

by EVA8GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, James Hatchett, Jason Jakubowski, Richard Pool, Tony Scanlon, Cory Kazienko, Liz Cornelius, Kevin Hernandez

Report | Print
Jun 09, 2025

BMW of Orland Park responded

Thank you for the kind words! We're so glad you had a positive experience with our friendly and attentive team. We appreciate your feedback and look forward to welcoming you back soon! Best Wishes, BMW Of Orland Park

May 26, 2025

Dealership Rating
Employee Rating

I received great service from Rob. Even when I drove the car in, the young men that greeted me had a professional demeanor. Rob explained everything to me and my car was quickly servic More

by JAKKRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 27, 2025

BMW of Orland Park responded

We're delighted to hear that Rob and the team at BMW of Orland Park provided you with great service. We appreciate your understanding regarding the paint issue and are here if you need anything else!

May 23, 2025

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Employee Rating

I always appreciate the effort from everyone in the service department. Especially the time it takes with the warranty claims. Their kindness and dedication is not overlooked. More

by CMINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Jakubowski , Connor and Vince

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May 23, 2025

BMW of Orland Park responded

Thank you for recognizing the hard work and dedication of our service department at BMW of Orland Park. We're glad to hear that their efforts, especially with warranty claims, have made a positive impression on you!

May 10, 2025

Dealership Rating
Employee Rating

The service advisor was extremely helpful and courteous. He follows up and kept me informed More

by PONCEI4767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The cashier was very courteous

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May 12, 2025

BMW of Orland Park responded

Your kind review warms our hearts! Thank you from the BMW of Orland Park Team.

May 09, 2025

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Employee Rating

Service was completed within a reasonable timeframe and all necessary repairs were clearly communicated prior to work beginning. Service advisors seem knowledgeable on car repairs. More

by ZIELINSJ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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May 09, 2025

BMW of Orland Park responded

We're glad to hear that our team at BMW of Orland Park provided clear communication and efficient service. Thanks for sharing your experience with us!

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