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Rob Snipe
Rob Snipe at BMW of Orland Park

Rob Snipe

Service Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

Contact Me
4.8
20 Reviews

Dealership Experience

6 mos

Industry Experience

21 yrs, 3 mos

Languages Spoken

English English

4.8

20 Reviews

Write a Review

20 Reviews of Rob Snipe

June 07, 2025

Dealership Rating
Employee Rating

It was very clean and the staff is extremely attentive and friendly. Everyone is very helpful More

by EVA8GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, James Hatchett, Jason Jakubowski, Richard Pool, Tony Scanlon, Cory Kazienko, Liz Cornelius, Kevin Hernandez

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Jun 09, 2025

BMW of Orland Park responded

Thank you for the kind words! We're so glad you had a positive experience with our friendly and attentive team. We appreciate your feedback and look forward to welcoming you back soon! Best Wishes, BMW Of Orland Park

May 26, 2025

Dealership Rating
Employee Rating

I received great service from Rob. Even when I drove the car in, the young men that greeted me had a professional demeanor. Rob explained everything to me and my car was quickly servic More

by JAKKRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 27, 2025

BMW of Orland Park responded

We're delighted to hear that Rob and the team at BMW of Orland Park provided you with great service. We appreciate your understanding regarding the paint issue and are here if you need anything else!

May 23, 2025

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Employee Rating

I always appreciate the effort from everyone in the service department. Especially the time it takes with the warranty claims. Their kindness and dedication is not overlooked. More

by CMINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Jakubowski , Connor and Vince

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May 23, 2025

BMW of Orland Park responded

Thank you for recognizing the hard work and dedication of our service department at BMW of Orland Park. We're glad to hear that their efforts, especially with warranty claims, have made a positive impression on you!

May 10, 2025

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Employee Rating

The service advisor was extremely helpful and courteous. He follows up and kept me informed More

by PONCEI4767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The cashier was very courteous

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May 12, 2025

BMW of Orland Park responded

Your kind review warms our hearts! Thank you from the BMW of Orland Park Team.

May 09, 2025

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Employee Rating

Service was completed within a reasonable timeframe and all necessary repairs were clearly communicated prior to work beginning. Service advisors seem knowledgeable on car repairs. More

by ZIELINSJ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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May 09, 2025

BMW of Orland Park responded

We're glad to hear that our team at BMW of Orland Park provided clear communication and efficient service. Thanks for sharing your experience with us!

May 04, 2025

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Employee Rating

Service center was able to add a last-minute change to my appointment upon request at drop off. They kept me well informed on timeline and were quite thorough with a video walk through of service and vehicle More

by KALLAWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace

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May 05, 2025

BMW of Orland Park responded

Kalla, we're delighted to hear that our service center at BMW of Orland Park was able to accommodate your request and keep you informed throughout the process. Thank you for sharing your experience with us!

May 04, 2025

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Top-notch Service with repairs done right. They stand by their services for excellent customer satisfaction. More

by QUILL1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 05, 2025

BMW of Orland Park responded

Thank you for sharing your experience! We're delighted to hear that our team at BMW of Orland Park provided top-notch service and ensured your satisfaction with the repairs. We appreciate your support!

May 04, 2025

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Employee Rating

JAMES IS THE BEST! THE WAY HE CARES ABOUT HIS CUSTOMERS SHOULD BE AN EXAMPLE FOR EVERYONE More

by MWALLS35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, James Hatchett, Jason Jakubowski, Richard Pool, Tony Scanlon, Cory Kazienko, Liz Cornelius, Kevin Hernandez

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May 05, 2025

BMW of Orland Park responded

We love seeing 5-star reviews. Thanks for the shoutout to James!

April 25, 2025

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Employee Rating

Jason Jackobaski. is very professional he has always put my concerns first he is wonderful More

by georgewgirl722@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, James Hatchett, Jason Jakubowski, Richard Pool, Tony Scanlon, Cory Kazienko, Liz Cornelius, Kevin Hernandez

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Apr 28, 2025

BMW of Orland Park responded

George, we are glad to hear that Jason has gone the extra mile for you. Thanks for choosing BMW of Orland Park!

April 24, 2025

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Employee Rating

I’ve always been pleased with the customer service and have always had good experiences with them. More

by TMARTINEZ316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2025

BMW of Orland Park responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The BMW of Orland Park Team

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