Rob Sullivan
Rob Sullivan at 495 Mazda

Rob Sullivan | Page 12

Fixed Operations

495 Mazda

720 Rogers St
Lowell, MA 01852

Contact Me
4.8
181 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

28 yrs, 5 mos

4.8

181 Reviews

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181 Reviews of Rob Sullivan

June 11, 2023

Dealership Rating
Employee Rating

The service center supervisor is very friendly and able to explain very well about the service done More

by PALANISAMYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Ghandchi, Keith Ladd , Paul Deziel, Jonathan Terrero

June 10, 2023

Dealership Rating
Employee Rating

I found the service center to be excellent my advisor was very knowledgeable the video from my technician was quite clear as well as very informative. I had an excellent experience with everyone that I had i More

by DONK200871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel, Jonathan Terrero

June 10, 2023

Dealership Rating
Employee Rating

Good work but no updates on when the car would be ready over three days. More

by Chriscoviello
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Terrero

June 07, 2023

Dealership Rating
Employee Rating

Jonathan was a fantastic liaison for the service department—I felt that all of my needs were met and he was available to answer any and all questions knowledgeably. More

by ZEBROWSKIME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel, Jonathan Terrero

May 31, 2023

Dealership Rating
Employee Rating

This was my second oil change and I’m so impressed with the way the mechanic takes you through your vehicle via video! Everyone is so professional and very pleasant to do business with! More

by KATLe
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel, Jonathan Terrero

May 23, 2023

Dealership Rating
Employee Rating

Great service, decent price, i trust them. This app demands 15 words so here’s 16. More

by Jbutter03
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel, Jonathan Terrero

May 22, 2023

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Employee Rating

Got a service appointment the next day, technician was able to diagnose the issue and provided several options for me to choose from. He was very knowledgeable about headlight bulbs and harnesses and was More

by Travis
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Terrero

May 17, 2023

Dealership Rating
Employee Rating

The reception was really good. Explained everything in detail and gave a realistic time line. Loved the warm response and the work was great. More

by prashantdeshpande.pd
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel, Jonathan Terrero

May 15, 2023

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Employee Rating

They called me 5 minutes before I was arriving for my scheduled appointment that they forgot to order my part for the service I was scheduled for. They wasted my time as I was already there. More

by Dmq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Deziel, Jonathan Terrero

May 12, 2023

Dealership Rating
Employee Rating

Very helpful and very kind staff. Would recommend again again again again again and again More

by M0251371
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel, Jonathan Terrero

May 12, 2023

M0251371 responded

Thank you guys so much!

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