Dealership Experience
4 yrs, 6 mos
Industry Experience
28 yrs, 7 mos
181 Reviews
Write a Review181 Reviews of Rob Sullivan
July 24, 2023
Excellent service from start to finish. Easy appt. Booking online with confirmation. Video explanation of recommendations w/ view of underside of vehicle. Very pleasant interactions/custo Easy appt. Booking online with confirmation. Video explanation of recommendations w/ view of underside of vehicle. Very pleasant interactions/customer service. Timely notification when work was complete. Easy pick up/ check out. Car returned washed. More
Other Employees Tagged: Paul Deziel, Jonathan Terrero
July 12, 2023
Great service and responsive advisor. Excellent ambience and reception. Every time at the dealership has been a great experience Excellent ambience and reception. Every time at the dealership has been a great experience More
Other Employees Tagged: Paul Deziel, Jonathan Terrero
July 06, 2023
Welcomed at the service door. Let me know a few minutes before they would start but would send video of what was done. Within 30 minutes was finished with 20,000 maintenance check Let me know a few minutes before they would start but would send video of what was done. Within 30 minutes was finished with 20,000 maintenance check and off I went. Very courteus and professional More
Other Employees Tagged: Sean Ghandchi, Keith Ladd , Paul Deziel, Jonathan Terrero
July 04, 2023
I’ve never received such quality service anywhere else. My Granddaughters engine blew and from the moment they got the car until we picked it up the service center staff explained everything and helped us My Granddaughters engine blew and from the moment they got the car until we picked it up the service center staff explained everything and helped us to be able to get her car fixed. I would highly recommend this service center for the excellence of care More
June 29, 2023
495 Mazda was so easy to work with. They had plenty of available appointments to book on line and once I got there the service was quick and easy. Best part was the crisp the tech sent They had plenty of available appointments to book on line and once I got there the service was quick and easy. Best part was the crisp the tech sent showing me certain items that needed attention. More
Other Employees Tagged: Paul Deziel, Jonathan Terrero
June 23, 2023
My experience it was very good it was very easy to ask for the oil change it was done very fast and a video of the process done and sent to me by text of how my vehicle looks under my car that was very ni for the oil change it was done very fast and a video of the process done and sent to me by text of how my vehicle looks under my car that was very nice. More
Other Employees Tagged: Paul Deziel, Jonathan Terrero
June 20, 2023
Excellent customer service. Addressed all my concerns. Cheerful and attentive. I am a new service customer and feel good about future issues being dealt with. Addressed all my concerns. Cheerful and attentive. I am a new service customer and feel good about future issues being dealt with. More
Other Employees Tagged: Paul Deziel
June 19, 2023
Excellent service and able to fit me in for oil change quickly for my new Mazda cx30 and since I’m in healthcare and work long hours they were able to get me in a loaner vehicle to make scheduling easier quickly for my new Mazda cx30 and since I’m in healthcare and work long hours they were able to get me in a loaner vehicle to make scheduling easier - fantastic staff More
Other Employees Tagged: Paul Deziel, Jonathan Terrero

