Rob Wittmer | Page 7

The team at Ed Morse in Muscatine are fantastic. I was late due to work getting my car picked up even after Rob gave me a quick call to le me know it was finished. Joey Krieger, the Executive mana I was late due to work getting my car picked up even after Rob gave me a quick call to le me know it was finished. Joey Krieger, the Executive manager was so understanding and helpful. Super appreciative of their above and beyond service at this location. Rob even schedule a needed repair for me and ordered the parts. Great team!! It is why I buy my vehicles local. More

by CAROL.REYNOLDS Verified Customer Verified Customer

Print

I like the service I receive from this dealership on my two vehicles. Yes, there have been a couple of mistakes over the last many years I have used this dealer but in each and every instance they have don two vehicles. Yes, there have been a couple of mistakes over the last many years I have used this dealer but in each and every instance they have done everything in their power to correct them. in my opinion it's not the problem so much as if and how the problem was handled. I have dealt with several of your service managers at this location over the years and all have treated me fairly. Your present service manager at your GM store, Rob Whitmer, is as good as it gets and I plan on continuing my relationship with this dealership for a long time. More

Print

Service Center went above and beyond to find the issue with my vehicle and were great about keeping me updated during the process. with my vehicle and were great about keeping me updated during the process. More

by PKAAHEIM Verified Customer Verified Customer

Print

The people on the frontline in the maintenance shop are for the most part are top notch. And why I say "most part" is only because the newer employees, the ones doing the oil/filter etc. work have not had for the most part are top notch. And why I say "most part" is only because the newer employees, the ones doing the oil/filter etc. work have not had the experience required to be rated as top rate. That is my opinion only. Plus I too know the Service Manager, Robbie, who does his best to watch over all 100% of the time. Personally, I have had only one instance where I felt the service was not up to par and I brought it to the service manager's attention can tell you it was handled immediately and correctly. More

by davesy Verified Customer Verified Customer

Print

A+ rating for my experience. MC Henderson is top notch! The entire team was first in class. Thank you very much! MC Henderson is top notch! The entire team was first in class. Thank you very much! More

by ASHAY73 Verified Customer Verified Customer

Print

Service is always quick, friendly and on-point. Rob and Elizabeth are both responsive and knowledgeable to any of my concerns. Delivery is always a plus. Rob and Elizabeth are both responsive and knowledgeable to any of my concerns. Delivery is always a plus. More

by GWATERS1 Verified Customer Verified Customer

Print

Robbie was amazing! Got me in and taken care of quickly. Couldn't of asked for beter service Got me in and taken care of quickly. Couldn't of asked for beter service More

by BHERLEIN Verified Customer Verified Customer

Print

Had a great experience. Jake was very knowledgeable. Happy with our decision to drive two hours from home to deal on a car Jake was very knowledgeable. Happy with our decision to drive two hours from home to deal on a car More

by dtully2005 Verified Customer Verified Customer

Print

Steve was very knowledgeable but unfortunately the process took approximately six hours. Happy with the purchase though. process took approximately six hours. Happy with the purchase though. More

by isu_me Verified Customer Verified Customer

Print

Service techs are friendly and communicate well what the issues are and how they can be addressed. They do a great job of scheduling needed service appointments based on when parts arrive that are ordered. issues are and how they can be addressed. They do a great job of scheduling needed service appointments based on when parts arrive that are ordered. More

by DANNYDUROC Verified Customer Verified Customer

Print